All communication was very efficient, emails to book, check in and out AND when I had a specific question, a phone call was quickly answered. House is in an area with lots to do, fun town, gorgeous mountain setting with a vast and quiet view. This home was most pleasant to spend 5 days in, clean, stocked with kitchen gear, nice beds, gas and wood fireplaces, big hot tub, 3 nice outdoor seating areas, plenty of space on 3 floors for our infants through adults. A/C worked perfectly, we had no issues and we’re very happy that all was even better than the pictures showed. We all would highly recommend this spot!