6/10 – Okay
Sarah S.
10. Okt. 2024
Gut: Sauberkeit
Disappointing but, clean and convenient if you have a car.
The accommodation was clean upon arrival (we did find multiple spiders during our stay) and the email provided was well organized and provided all needed information.
I will say make sure to really read through the description. They are up front that the ceiling height is only a little over 6 feet as this is a basement apartment but, it is very small - the shower I had hard time trying to wash my hair as I was hitting my elbow off the wall, two people can't be in the kitchen area at the same time. It also states there is a full size fridge this is not true - once we put a gallon of milk in there we could barely fit anything else. There are a lack of outlets in convenient places like by the bed.
While there is a main door with a smart lock - the door inside the apartment has no lock - which did make us feel uneasy. There are also two doors that have locks on them that appear to be access points for the main unit.
We checked in on Tuesday, we noticed the smart TV and our devices would lose wifi every 2-10 minutes. I reached out to the host who responded and said they would contact the service provider and get back to me right away. I sent a follow up message Thursday and Friday - to enquire about this and had made it clear to the host that I had work that needed to be completed - 72 hours later and they finally responded, we were disappointed in this level of customer service, it shouldn't take 72 hours for them to respond and at the very least check in.
Sarah S.
Aufenthalt von 7 Nächten im Oktober 2024