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The Merchant

3.0 star property

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Photo gallery for The Merchant

Deluxe Double Room, 1 King Bed with Sofa bed | Premium bedding, individually decorated, individually furnished
Terrace/patio
Lobby sitting area
Lobby lounge
Free daily on-the-go breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
148 Washington Street, Salem, MA, 01970
  • Peabody Essex Museum
    ‪4 min walk‬
  • Witch House
    ‪4 min walk‬
  • Salem Witch Museum
    ‪8 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪39 min drive‬

Room options

View all photos for Queen Deluxe

Queen Deluxe | Premium bedding, individually decorated, individually furnished

Queen Deluxe

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Deluxe

King Deluxe | Premium bedding, individually decorated, individually furnished

King Deluxe

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for George Washington King Deluxe

George Washington King Deluxe | Premium bedding, individually decorated, individually furnished

George Washington King Deluxe

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Premium bedding, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Lark Suite

Lark Suite | Premium bedding, individually decorated, individually furnished

Lark Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

The Hotel Salem

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
4.5 out of 5, Wonderful, (1000)
The price is CHF 177
for 1 room
includes taxes & fees
9 Apr - 10 Apr
The Hotel Salem

About this property

The Merchant

Georgian hotel in Salem with free breakfast
Self parking, coffee/tea in a common area and a fridge in a common area are available at this hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, express check-in and express check-out are on-site.
The Merchant offers 11 accommodations with fireplaces and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include bathrobes and hairdryers. This Salem hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Merchant. During your stay, you're just a quick walk from Salem Witch Museum. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a terrace, a fireplace at reception and coffee/tea in a common area
  • Steps from Salem Museum and Witch History Museum
Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at The Merchant. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Salem hotel.

Guests are served a free on-the-go breakfast daily from 9:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per night)
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 9:00 AM to 11:00 AM
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact this property by text message 24 hours prior to arrival to arrange check-in.

Renovations and closures

The property will be renovating from 9 March 2025 to 22 March 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 10.00 per night (499 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013862060
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Merchant Hotel Salem
Merchant Salem
The Merchant Hotel
The Merchant Salem
The Merchant Hotel Salem

The Merchant Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 282 out of 328 reviews
Rating 8 - Good. 29 out of 328 reviews
Rating 6 - Okay. 14 out of 328 reviews
Rating 4 - Poor. 1 out of 328 reviews
Rating 2 - Terrible. 2 out of 328 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing place to stay in Salem. Central to everything and walking distance to absolutely all major attractions. Staff is warm and hospitable. We love it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in Salem ! Very cute and unique facility !
Stayed 1 night in Dec 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unique and amazing stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Stayed 2 nights in Nov 2024

10/10 Excellent

Max

Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

We had a fantastic stay! An exquisitely decorated property, with such thoughtful amenities. Absolutely wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Stayed 1 night in Sep 2024

10/10 Excellent

Dany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 240 yers old hotel with lots of history!!
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and amenities are wonderful. The room is extremely clean and quiet. Hotel is in the heart of shopping and dining.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2024

10/10 Excellent

Mistine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!!!! Everything is right there and it is absolutely adorable! Snacks and drinks available for your stay and great help with parking on property or off property. Great AC which is my top priority👍
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay at the Merchant. The girl at check in was very friendly and helpful. She also made some banging freshly baked chocolate chip cookies. Our room was room 7 on the third floor. The room was very spacious, the bed was comfortable and clean. The room could have used some more decorations but that’s not the end of the world. The bathroom was ok; the water splashed out underneath the glass which was not ideal. The water pressure was a little low. The bathroom had essentially no counter space, had to resort to using the toilet seat as a countertop. The morning breakfast options were ok, maybe more variety or changes of options would’ve been nice. The location cannot be beat, super convenient. Also fun that almost every ghost tour comes by, but sadly my husband and I did not have any paranormal experiences here during our stay. All in all, would recommend and would come back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Main Street in an incredibly well kept historical building.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel!! We fell in love and the staff was very welcoming and friendly!! Would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great time, truly a unique building and area, and the staff at the merchant did fantastic with their service, thank you Deedee!
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodations in historic building. Excellent service. Tasty snacks available all day.
Stayed 1 night in Aug 2024

2/10 Terrible

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Aug 2024

10/10 Excellent

Leah, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome sauce
My boyfriend and I had a lovely stay. Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Seyed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in Salem MA.
A real gem near Marbelhead. Everything about this hotel was perfect!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and hit the spot. The only thing I might work on is the email for late arrivals and finding the parking lot. For first timers to Salem it was confusing but we made it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Staff & service
We checked in after hours so no staff to help us but the directions for what to do after hours was spot on. We just had a difficult time with our heavy luggage walking up 3 flights of stairs. All the snack amenities were awesome. We always got in too late at night to enjoy a fresh hot cookie but it’s a great touch.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotels in a wonderful location. Only comment would be a full length mirror would be great.
Stayed 1 night in Jul 2024