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Bournemouth West Cliff Hotel & Spa

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, pool loungers
Lounge
Garden
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Hot tub
  • 24/7 front desk

Explore the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • The Square
    ‪11 min walk‬
  • Bournemouth Lower Gardens
    ‪12 min walk‬
  • Bournemouth Beach
    ‪13 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Bournemouth West Cliff Hotel & Spa

Luxury Bournemouth hotel in Bournemouth City Centre with 2 indoor swimming pools
This hotel features 2 indoor pools, a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
2 indoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Bournemouth West Cliff Hotel & Spa. During your stay, you're just a quick walk from Durley Chine Beach. You'll find features such as free WiFi in public areas, plus 2 indoor pools and a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Indulge with hydrotherapy, body treatments or manicures and pedicures at Bournemouth West Cliff Hotel Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Bournemouth Beach and 11 minutes from Poole Harbour
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

For a fee, guests can enjoy a English breakfast daily.
Bournemouth West Cliff Hotel & Spa has a restaurant on site.

Languages

English, Hungarian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 1001 reviews" "
Rating 8 - Good. 342 out of 1001 reviews" "
Rating 6 - Okay. 206 out of 1001 reviews" "
Rating 4 - Poor. 118 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Walter

Liked: Cleanliness, property conditions & facilities
clean rooms, good breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
A few points but in nice Area and nice food
Stay for to nights with my wife breakfast was really nice and good value for money Stay in a Double standard room bath needs upgrading room was very clean well do chamber maids mattress was very soft not for me and need more pillows.good to see a kettle and brew kit could do with a small fridge nice to see air dryer and ironing board nice be Tv with was nice to see
Stayed 2 nights in Oct 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough disabled parking places. Oct 24 - no heating in rooms. No hot water Oct 24 - AM
Stayed 4 nights in Oct 2024

6/10 Okay

CLINTON

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location is good, however, the onsite parking is expensive and awkward to use. I requested a room away from road noise. Room 91 is on the 4th floor and exposed to traffic on the carriageway adjacent to the property. The room was well appointed. With ample heat, however flies were unsettling. The onclusive breakfast was poor. All staff were lovely - however it was a dissapointing stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa weekend trip
Lovely getaway style hotel, we stayed in a deluxe room which was lovely, clean airy and fresh. The spa was great (the main reason why we chose this hotel) had a very relaxing time, we had an issue at the hotel which was out of their control but Sam on reception swiftly dealt with it, we ate in the restaurant before we left for me the food was over priced and not that great quality however everyone has different taste when it comes to food, but apart from that we will be returning to this hotel…
Stayed 3 nights in Oct 2024

6/10 Okay

Oliver

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
It had everything we needed with helpful staff.Thank you for a great time
Stayed 2 nights in Oct 2024

10/10 Excellent

ENNO

Liked: Cleanliness, staff & service, room comfort
The property is in the perfect location, in town and on the beach. Our room was spacious clean/tidy in all respects. All the staff we interacted with....at breakfast, at dinner the lounge/bar as well as on the front desk were amazing. We had booked 2 nights and decided to stay another night, because it was such a nice place.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was ok, it’s a perfect location and a lovely hotel, buffet breakfast is fab. We stayed for 2 nights but had them on separate bookings, advised the receptionist when we checked in and we were advised that they had tallied them together and we can stay in the same room. On our 2nd day after going for a walk we couldn’t get in our room so had to go to the reception to get the room key activated again! Also we had put the sign on the door to say we didn’t need cleaners that day, twice they just walked into the room, one was the cleaner and the other one just came in to say we should have checked out by now! Bit of a shambles really and the sign that we put on the door offered a discount in the restaurant if you didn’t need cleaners, never did get the discount!
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nirmala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 5th time staying at the hotel. I keep coming back because my daughter likes the indoor heated pool. The breakfast is always good... the dinner menu needs an upgrade but the food is tasty. The hotel is a short distant away from the beach, which is great. There are loads of other food options available, just check the map. We had a superior room. The bed was comfy and the room was clean however they were a little stingy with the tea and coffe as we only had 1 breakfast tea and 1 decaffeinated coffee. The staff was quite helpful but there was a new girl who was very very slow.. she may need additional training as she told us our room was on the 4th floor and it was nowhere close to the 4th floor. Overall the stay was nice and we will be back because it is our go-to place :)
Stayed 2 nights in Sep 2024

8/10 Good

Alfie

Stayed 3 nights in Aug 2024

8/10 Good

kaj

Stayed 2 nights in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect couples night away with spa
Perfect night away, lovely room and amazing spa for extra cost
Stayed 1 night in Aug 2024

10/10 Excellent

DEREK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 7 nights in Aug 2024

10/10 Excellent

Decia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few years ago but wow such a great improvement, lovely hotel, clean, great staff, delicious food and very efficient!! A great stay! Pool and garden area are the icing on the cake. Our grandchildren aged 3 and 5 months came along and that would be my only slight gripe, no lift to their room so check in advance. No small play area, I generally feel it’s not a child friendly hotel. That said I can’t wait to return :)
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

4/10 Poor

Danny

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down hotel.
Stayed 1 night in Sep 2024

8/10 Good

Darren, Witney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024