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Suncliff Hotel - OCEANA COLLECTION

3.0 star property

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Photo gallery for Suncliff Hotel - OCEANA COLLECTION

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view
Beach/ocean view
Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony
Water view
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Bar

Explore the area

Map
29 East Overcliff Drive, Bournemouth, England, BH1 3AG
  • Bournemouth Beach
    ‪4 min walk‬
  • Bournemouth Pier
    ‪12 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room, 1 Bedroom, Sea View

Family Room, 1 Bedroom, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Seaview Twin

Seaview Twin | Desk, iron/ironing board, free WiFi, bed sheets

Seaview Twin

  • 12 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Family Room ( Sleeps 5)

Standard Family Room ( Sleeps 5) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Family Room ( Sleeps 5)

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Family Triple Room

Family Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Budget Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ocean View

Double Room, Ocean View | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ocean View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room (Sleeps 6)

Standard Family Room (Sleeps 6) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Family Room (Sleeps 6)

  • 20 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King or Twin

Standard King or Twin | Desk, iron/ironing board, free WiFi, bed sheets

Standard King or Twin

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Double Room, Terrace, Ocean View

Double Room, Terrace, Ocean View | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Terrace, Ocean View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Double Room, Balcony, Ocean View (Penthouse)

Superior Double Room, Balcony, Ocean View (Penthouse) | Living area | LCD TV

Superior Double Room, Balcony, Ocean View (Penthouse)

  • Sleeps 2
  • 1 Double Bed

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About this property

Suncliff Hotel - OCEANA COLLECTION

Beach hotel with indoor pool, near Bournemouth Beach
At Suncliff Hotel - OCEANA COLLECTION, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Suncliff Hotel - OCEANA COLLECTION offers 99 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology and thalassotherapy.
The breakfast at Suncliff Hotel - OCEANA COLLECTION gets high marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Atlantis
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with Swedish massages, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a sauna and racquetball/squash
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute walk from Bournemouth Beach and 12 minutes on foot from Bournemouth International Centre
  • Dogs welcome for a fee (restrictions apply)
Suncliff Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and a terrace are also featured at the family-friendly Suncliff Hotel - OCEANA COLLECTION. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Atlantis – This restaurant specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, German, Greek, Italian, Latvian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Atlantis

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool (guest access)
  • Racquetball/squash
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Children's books
  • Children's dinnerware
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thalassotherapy

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suncliff
Suncliff Bournemouth
Suncliff Hotel OCEANA COLLECTION Bournemouth
Suncliff Hotel Bournemouth
Suncliff Hotel OCEANA COLLECTION
Suncliff OCEANA COLLECTION Bournemouth
Suncliff OCEANA COLLECTION
Suncliff Hotel
Suncliff Oceana Collection
Suncliff Hotel - OCEANA COLLECTION Hotel
Suncliff Hotel - OCEANA COLLECTION Bournemouth
Suncliff Hotel - OCEANA COLLECTION Hotel Bournemouth

Suncliff Hotel - OCEANA COLLECTION Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 223 out of 1058 reviews
Rating 8 - Good. 380 out of 1058 reviews
Rating 6 - Okay. 249 out of 1058 reviews
Rating 4 - Poor. 109 out of 1058 reviews
Rating 2 - Terrible. 97 out of 1058 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming lovely receptionist, over night stay with a friend as we had a Christmas party in the hotel next door. Good value and nice stay.
Stayed 1 night in Dec 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time, room wasnt so good. Or the bed. But previously, ive had a much nicer room. The security man was so helpful.
Stayed 2 nights in Dec 2024

2/10 Terrible

Tracey Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid this hotel
Our room smelt of cigarette smoke , the young guy on reception disputed this . Our balcony /terrace was covered in cigarette butts. It had not been cleaned . Over charged 2 times at £27 . The card machine was faulty according to rude bar staff. Hotel saying they will look into it . I ordered and paid for champagne to be in our room on arrival . It was not there . I had to kick up a fuss to get the bottle I had paid for as the rude bar staff said they had none left . Several hours later a bottle arrived . The restaurant was not in use to hotel guests as a private party was being held . The sister hotels also had private parties . We ordered bar snacks “nachos” which arrived disguised as a brick . Completely inedible . In room the information sheet states that breakfast is ordered vis room service . On arrival the young man ( who was texting on his phone ) told us to order breakfast via room service . At 9am we ordered our room service only to be told that we had to pre book it the night before at reception. The staff were obnoxious and could not care any less . Sadly this is the first bad review I have had to leave . I contacted the hotel directly to address my issues . They did not respond .
Stayed 1 night in Dec 2024

6/10 Okay

Louise

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Not impressed with our stay. Room had a musty smell that didnt improve over the 3 night stay. Bathroom tap was loose so had to move it upright to wash your hands. Decided to have a meal in the bar on the last night. Had minimal choice on the menu. Decided on steak... not sure what meat it was but not what i would call steak. It was like processed meat which was salty and boiled. After waiting for some cutlery, we discovered there was only one steak knife (2 of us were eating steak). After waiting another 5 minutes, we were told there were no other steak knives! By this time, i had finished my meal so my husband could use my knife. The hotel states free parking but this is only if you book directly with them, otherwise it is £12 per day.
Stayed 3 nights in Dec 2024

6/10 Okay

MARGARET

Liked: Staff & service
COULDN'T SEE OUT OF THE WINDOWS
OUR ROOM WAS A BIT SMALL AND DATED, THE MATRESS WAS HARD AND NOT POCKET SPRUNG SO IF ONE MOVED YOU BOTH MOVED, THE WINDOWS WERE ABOOUTLEY FILTHY AND THE VIEW WAS OF A FIRE ESCAPE AND SOME DISCARDED GUTTERING AND DOWNPIPES THROWN ONTO A DETERIORATING ASBESTOS ROO, A HEALTH AND SAFETY ISSUE IF EVER THERE WAS ONE, THERE WERE 2 CHAIRS IN THE ROOM BUT THEY WERE VERY WARN AND UNCOMFORTABLE, THE FOOD WAS ACCEPTABLE BUT THERE WASN'T MUCH CHOICE. THE ENTERTAINMENT WAS AS YOU WOULD EXPECT.
Stayed 2 nights in Nov 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel and staff. Nice rooms Fridge in room bit noisy when trying to sleep. Main quibble.Assumed hotel parking was free but found out that's only if you book direct. Had to pay an additional £12 per day to park! Even then, spaces not guaranteed.
Stayed 3 nights in Nov 2024

4/10 Poor

Rocco

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant not open. Staff in bar were rude. No one knew what menu was available where at restaurant in sister hotel. Be warned you have to pay for parking £23 for a 2 night stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Isobel

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with family
All in all a good stay. Clean and bright. Bar was a little slow for the amount of people staying and that also caused breakfast issues . Staff worked had to make amends and that meant a lot. Perfect location for what we needed.
Stayed 1 night in Nov 2024

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall standard was good, some of the doning options on the included dinner and breakfast were limited
Stayed 1 night in Oct 2024

6/10 Okay

Debbie

Travelled with group
When arriving receptionist said I wouldn’t eat in here if I was you I would go next door. The swimming pool area was filthy. The changing room was disgusting. The pictures online are not what you see when you get in the swimming pool area. Don’t know when the last time they were cleaned., When we came out, we complained to the receptionist and she said maybe swim in the evening it’s more quieter. The restaurant was closed all day on the 30th of November so we had had to eat elsewhere and also trying to find a bar person was impossible. Definitely will not stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suncliff Hotel Bournemouth
Great room with great view. Good breakfasts and very friendly staff. Zahra in reception was exceptional. She was very friendly and helpful. Alina in the breakfast room was exceptional too. She looked after us very well from day one. A big thank you to both of them and the rest od the staff. Definitely coming back.
Stayed 4 nights in Oct 2024

6/10 Okay

Robert

Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Property was basic but fine. Breakfast waa nice!
Stayed 1 night in Oct 2024

2/10 Terrible

karla

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Margaret

Disliked: Staff & service, property conditions & facilities
I was put in a room over the front door lovely view but from about 3am on wards the front door banged continually people outside laugh
Stayed 3 nights in Oct 2024

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
We stayed in the penthouse and it was amazing . The staff were outstanding and the food excellent . Warm pool overall amazing and we will be back
Stayed 1 night in Oct 2024

6/10 Okay

Varsha

Stayed 3 nights in Sep 2024

6/10 Okay

Lorna

Travelled with partner
Disliked: Property conditions & facilities
Gaffer tape on carpets to hold them together. Thin walls - could hear everything. Lucky if you can park in car park. Swimming pool shared with two other hotels, so packed and children allowed in the evenings, so noisey. No privacy in the pool changing room. Needs a lot of TLC throughout.
Stayed 3 nights in Sep 2024

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loud music kept us up until 1.30am. Got totally ignored by the staff. Manager is supposed to be emailing me. We will see
Stayed 1 night in Sep 2024

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel . The check in process was quick and professional. The staff were friendly. I only stayed two nights but my room was cleaned on both days and towels replaced,
Stayed 2 nights in Sep 2024

6/10 Okay

Lee

Travelled with partner
Liked: Cleanliness, staff & service
Good spot facing the sea,nice area.Room was tiny and should have been described as compact ruther than standard.Hotel full of coach parties and very old people.Breakfast was ok,but once the trays were empty there was no restocking of food,so get down there 45 mins before it closes to make sure you have enough to eat.
Stayed 3 nights in Sep 2024