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The Norfolk Royale Hotel

4.0 star property

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Photo gallery for The Norfolk Royale Hotel

Fitness facility
Front of property – evening/night
Lounge
Garden
Deluxe Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Richmond Hill, Bournemouth, England, BH2 6EN
  • Bournemouth International Centre
    ‪8 min walk‬
  • Bournemouth Pavillion Theatre
    ‪9 min walk‬
  • Bournemouth Beach
    ‪10 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪10 min drive‬

Room options

View all photos for Small Double Room

Small Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • 14.48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 22.29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

  • 26.76 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Twin Room

  • 26.76 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 22.29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Twin Room

  • 22.6 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Premier Double or Twin Room

  • 33.77 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible) | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room (Accessible)

  • 22.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Norfolk Royale Hotel

Edwardian hotel with 24-hour front desk and indoor pool
An indoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include Access to hot tub, 24-hour room service and a business centre.
The Norfolk Royale Hotel offers 95 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital televisions are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site.
The Norfolk Royale Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre
The Norfolk Royale Hotel offers its guests an indoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Norfolk Royale Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Bournemouth hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Echos – On-site restaurant. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per day); reservations required
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Echos

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 12.50 per day
  • Late check-out fee: GBP 30
  • Crib (infant bed) fee: GBP 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

The Norfolk Royale Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 334 out of 1005 reviews
Rating 8 - Good. 373 out of 1005 reviews
Rating 6 - Okay. 194 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We have stayed a couple of times now. This last time there was no room service. Also the bar was running out of spirits like vodka. They mentioned they had changed supplier so don't know if this was the issue
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

vinace

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room was too small. No enough space, tine TV,Tine kettle, no coffee, tea and milk in the room.It was the way it looked on the advertisement.
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
The hotel and parking was great the double bed was not a double it was a big single so not good for a couple
Stayed 1 night in Dec 2024

6/10 Okay

andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Staff & service
All in all a very nice stay it’s the hotel I always stay at when visiting bournmouth although the facilities and staff are good we didn’t think much of the cleanliness on the communal areas especially all the staircases also the cha hung facilities in the swimming pool and a floor down from the actual pool so it was a bit cold coming out the pool then having to go downstairs to get changed but all in all it was a nice stay.
Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for an overnight visit. Very close to the high street. Is a little dated but this time of year it fit the season perfectly giving it a cosy winter feel. Room was spacious, had everything you’d need for a few days stay. Nice and quiet too
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry

Liked: Staff & service, room comfort
Great hotel, just a few issues
Good hotel, room was nicely presented and clean. Pressure from the shower wasn’t great and floor was very slippy when getting out. The fan on the wall randomly started making a loud noise at 7.30am which woke us up! Very squeaky floorboards so can hear every movement from room above. Overall thou we had a pleasant stay and breakfast was good value.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for shopping or the bic
We stayed in a double room, it was perfect for what it coat. Clean, fresh beeding and comfy bed..Excellent size bar area, and the parking is perfect.
Stayed 1 night in Nov 2024

6/10 Okay

Colin

Short break in bournemouth
Check in was slow and poor. We arrived at 1.00 pm knowing check in was 4.00 pm but completed paperwork and told to come back at 3.45 Arrived back at 3.55 and was told not sure if room was ready and to wait for 5 mins. Some 20 mins later we had not been approached so went back to the desk to be given the door card with no mention of anything. The rooms are dim tired and dated. They appear clean if you don’t look to hard but I am a facilities manager so I look hard. Bathroom floor must have not seen a mop or a wash for a while and room generally dusty. Hotels. Com had this rated as 4 star. I would suggest 3 star then expectations would be lower
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brought for a present for my daughter and she thoroughly enjoyed her stay.
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night for a concert (BIC). It worked well. Good sized single room. Easy walk to cafes, restaurants & BIC. Reasonable price.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The car park is not free, it is owned by a private business not the hotel. Although convenient, it was charged at £12 for the night.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sean

Travelled with partner
When we arrived the hotel looks quite grand from outside. It’s a bit jaded in places, needs upgrading and refurbishing really. Our room was a superior room but was dirty, hairs all over the floor and carpet, food crumbs etc which was very of putting. Told staff and they would have moved us to another room but we had a tight schedule and was going out. On our return there was no staff around so we stayed in the room we had been given. Breakfast was adequate. Would not book again as there are far better hotels local for the same money. Room wasn’t cheap but the feel was. No gym, tiny swimming pool. Sorry wanted this to be a hidden gem but overall disappointed
Stayed 1 night in Oct 2024

6/10 Okay

Clyde

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad attitude of certain staff
Hotel and room where lovely . The bar opened at 4.30 and closed at 11 which meant it was closed on arrival and closed after returning from concert . Also when we asked for extra teas and coffees for room on return. The reception was un manned . When a member of staff turned up he basic did not care . I said i was surprised by his lack of service . To which he said ' not his problem ' .terrible advert for hotel and poor attitude to a paying customer. To top it all ,twice staff enter room with pass key without knocking first . Shame as hotel is lovely but would never stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Joe

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

June

Stayed 1 night in Sep 2024

10/10 Excellent

Mac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for City Centre
Lovely quiet room on ground floor, great shower & comfortable bed, good nights sleep!
Stayed 1 night in Oct 2024