4/10 – Schlecht
Amy H., New Zealand
22. Juli 2024
Absolutely terrible experience
The beds were clean but the property is NOT as pictured. The lush vegetation has been considerably reduced but there was dead leaves and debris all over outside. This property is on a busy street and the large windows have only broken window blinds/coverings which leaves you very exposed with no privacy.
The floors were filthy. While the bathrooms were clean-ish, they clearly hadn't been scrubbed between guests. There were holes in the walls that were patched with Christmas wrapping paper, not in one but many areas.
When the garage door opener battery died and we were left with no way to secure our property inside, the "manager" repeated that we should use the garage door opener to close it, not understanding the most basic of sentences. I can only assume that this person has never been to the property and doesn't know what it looks like.
They then accused me of stealing their $19 Anko Kmart hair dryer and charged me $66 to replace it.
In addition, the manager tried to force us to send a picture of us putting the key back into the key box at the end of our stay then emailing it to her outside of the VRBO app.
If you don't want to have to provide photographic evidence that you left the property in good condition OR if you have things that you'd like not to get stolen while you stay here, then I recommend that you don't stay here.
Amy H.
Aufenthalt von 5 Nächten im Juli 2024