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DoubleTree by Hilton Bristol North

4.0 star property

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Photo gallery for DoubleTree by Hilton Bristol North

Exterior
Bar (on property)
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Indoor pool
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Parking available

Explore the area

Map
Woodlands Lane Bradley Stoke, Bristol, England, BS32 4JF
  • Aztec West Business Park
    ‪5 min walk‬
  • The Mall at Cribbs Causeway
    ‪6 min drive‬
  • The Wave
    ‪12 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪39 min drive‬

Room options

View all photos for Twin Room

Twin Room | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King, Family Room

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

King, Family Room

  • 16 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Family Room, 1 Queen Bed (Deluxe)

  • 19.00 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Village Hotel Bristol

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1002)
The price is CHF 131
for 1 room
includes taxes & fees
12 May - 13 May
Village Hotel Bristol

About this property

DoubleTree by Hilton Bristol North

Hotel in Bristol with health club and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
DoubleTree by Hilton Bristol North offers 197 air-conditioned accommodations with a hairdryer and an iron/ironing board. 49-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Bristol hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Bristol North. During your stay, you're just a quick walk from Aztec West Business Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy British cuisine while dining at Brunels Hat
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 6 minutes by car from The Mall at Cribbs Causeway and 11 minutes from Cabot Circus Shopping Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Bristol North offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1927 square feet (179 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at DoubleTree by Hilton Bristol North. Parking is available for a fee.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Brunels Hat – This restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, Bulgarian, Czech, English, Farsi, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (GBP 8 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brunels Hat

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,927 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (89 centimetre high)
  • No lift
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay (maximum GBP 35 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.00 per person
  • Uncovered self-parking fee: GBP 8 per night
  • Pet fee: GBP 35 per pet, per stay (maximum GBP35 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bristol Hilton
DoubleTree Hilton Bristol North Hotel
Hilton Hotel Bristol
Hilton Bristol Hotel
DoubleTree Hilton Bristol North
Doubletree By Hilton Bristol
DoubleTree by Hilton Bristol North Hotel
DoubleTree by Hilton Bristol North Bristol
DoubleTree by Hilton Bristol North Hotel Bristol

DoubleTree by Hilton Bristol North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1004 reviews
Rating 8 - Good. 301 out of 1004 reviews
Rating 6 - Okay. 166 out of 1004 reviews
Rating 4 - Poor. 95 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy, great food and friendly staff every time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Evening ruined

We turned up around 530pm as we walked into the two rooms the fire alarm starting going off so we left our bags and carried our 2 babies and 6 year old away from the rooms. The staff didn’t know which way to send us and there was a lot of confusion. Eventually we found our way to lobby where everyone else in the hotel was stood while the fire alarm is still going off. No staff members where around to explain what’s going on or tell us where to stand, it was freezing cold as well. People were shouting and swearing. After a long 15 minutes staff member showed up and started talking to people while one woman was drunk and swearing and being aggressively rude and shouting. After a while we had to tell staff they need to deal with her and in the end we had to call the police as nobody else was. After an hour of standing around with no real guidance we finally where allowed back to the rooms but were trying to avoid the drunk lady. The rooms were not cleaned, pubes all over the bathroom (we told staff and they didn’t make effort to clean it or offer any type of compensation due to the fact we had to end up cleaning bother bathrooms before bathing our children) We ordered room service and were given a plant based burger instead of the meat one, food was cold and overpriced for what it was. Overall we were happy to leave in the morning and get away. Staff need training on fire alarm procedures, dealing with drunk/angry guests who are scaring young children and better cleaners
Stayed 1 night in Jan 2025

8/10 Good

Julian

Stayed 1 night in Jan 2025

10/10 Excellent

Takudzwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Almerilnta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 1 night in Jan 2025

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Grace

Travelled with group
Liked: Amenities, property conditions & facilities
Lovely stay at the double tree Hilton Bristol north. The staff were very friendly and we had a comfortable sleep and good transport nearby. Would stay again if in the area.
Stayed 1 night in Jan 2025

6/10 Okay

Bethanie

Liked: Room comfort

Disappointing

Our stay was ok. It was nothing special and we wouldn't go back. First of all, paying £8 to use their car park when you've already paid to stay with them. The rooms and hallways are drab and old fashioned. We were disappointed that our booking was for a queen bed and we got a standard double and the bathroom hadn't been cleaned particularly well. I'm vegan and the menu didn't really have any option for me so we ordered in a pizza to take to the room. A table of 4 next to us ordered in a chinese and sat in reception chatting & eating so when ours arrived we just started to eat where we were. Whilst the table next to us was still eating, we got asked to return to our room. No outside food in reception. When i challenged the staff member he said that he didn't realise they were eating. Could have been genuine but nonetheless embarrassing for us and he never did approach the other table who carried on eating. We chose the hotel for late check out so to be awoken by housekeeping at 8am banging on the door next to us shouting housekeeping and then sounding as if they were moving all the furniture made us get up early. At breakfast (which is not cheap), staff member was so disinterested and clearly bored. I asked her whether there was a vegan option. Her response was 'I don't think we have one. We've got veggie sausages but i don't think they are vegan'. Overall disappointing but it was overall kept well, nice bar and staff generally nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Danka

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

k a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and clean. Breakfast was perfect
Stayed 1 night in Jan 2025

4/10 Poor

Nicholas

Stayed 2 nights in Dec 2024

6/10 Okay

Tina

Disliked: Room comfort

Weekend break.

Was put into a disabled room, it had no pictures on the walls, there was no where to hang anything, no hooks or wardrobe. No draws to put ghings in. The sink was cracked, big chip out of toilet seat, loo seat had all stains over it. So wasn't impressed, considering it was the Hilton. Also on there web site it stated that there was an hour for Adults only swimming in the morning and evening, which there wasn't, we booked this hotel, for some relaxation, which we never got. We wont be using this hotel again. You get more for in a Premier Inn for less money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the fire alarm went off at 4 am on New Years Day, the staff were quite quick to help evacuate the premises and kept people informed. There was no fire and we were quickly allowed back to our rooms. One thing I was not impressed with was that when we booked, there was not information that the swimming pool times were changed. This caused us to change our plans so that my children could go swimming, one reason for choosing this hotel.
Stayed 2 nights in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Could be better

Stayed for 1 night on New Years eve. They shut the bar at 23:00. Although they were still serving drinks to a private party. After complaining to the night receptionist/ manager , who was none to helpful. Eventually a young lady served me ( allowing customers to put drinks on our room numbers ). Then at 04:00 the entire hotel had to be emptied due to a fire alarm being set off. The next morning before we left , we used the pool. All was good , until having a shower afterwards ( all the shower gel receptacles were empty ). Breakfast was very good !!
Stayed 1 night in Dec 2024

4/10 Poor

Heinz

Travelled with family

Unfortunate enforced layover in Bristol

I was charged £43 for parking + pet! The alarm went off at 3:45 and the hotel was evacuated. It turned out to be a false alarm (or a cruel fire drill during bad weather). No apology the next morning or complimentary coffee....I expected as much. The UK, outside London generally disappoints
Stayed 1 night in Dec 2024

10/10 Excellent

Janaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Nazrul

Travelled with family and small children
Disliked: Cleanliness, staff & service
Awful service. Whenever we had any requests I had to ask for it multiple times and had to wait at least 2 hours before anything was done. The first time it was for some additional pillows as the pillows that are provided are pretty terrible. The second time it was for housekeeping as it hadn't been done when we got back to our rooms at 3:30. When we asked the housekeeping staff they said they'd get someone to do our room now but by 4:45 still nothing. I then went down to reception and was told someone would be with us in 10 mins and it was after half an hour before someone finally came. Waiting until almost 5:30 for housekeeping is far too long imo. In every other hotel i have ever been to its done by 3. Turns out we weren't the only ones. As we were checking out the person in front of me was complaining that neither he nor his family's rooms were cleaned in 3 days! Another thing that annoyed me was that we had booked the hotel back in October as it has a pool and gym. We only found out a few days before arrival that the gym and pool area had much shorter opening times over the christmas period. Had to rearrange our other plans in order to fit it in. Just wish that we had been notified of this much earlier as it did affect our plans for the weekend. Breakfast was very basic. Get a better range at Holiday Inns. Definitely won't be using this hotel again if we ever do return to Bristol. Not worth the extra that we paid for it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff was friendly room was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Stayed 3 nights in Dec 2024