The staff were really lovely and helpful - I arrived very late due to a delayed flight, and the staff were super accommodating. However, there seems to be a significant damp problem. My room was on level 1; there were multiple dehumidifiers running in the corridor, with "wet floor" signs by them. The room itself smelled of damp, and there was some mould in the bathroom. Everything seemed clean but worn, and damp. Overall it's a great location with wonderful staff, but the damp and mould were really off-putting.
