Citybox Brussels

3.0 star property

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Photo gallery for Citybox Brussels

Exterior
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪1 min walk‬
  • European Union Parliament Building
    ‪19 min walk‬
  • La Grand Place
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

Double Room Small

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Citybox Brussels

Hotel with a 24-hour business centre, steps from Avenue Louise
Along with a 24-hour business centre, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall and a vending machine are on-site. Weekly housekeeping is available.
Citybox Brussels offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.
During your stay at Citybox Brussels, you're just a quick walk from Avenue Louise. You'll find features such as free WiFi in public areas and a 24-hour business centre.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a 24-hour business centre, meeting rooms and a vending machine
  • Steps from Avenue Louise and 5 minutes by car from European Union Parliament Building
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 475 reviews
Rating 8 - Good. 131 out of 475 reviews
Rating 6 - Okay. 52 out of 475 reviews
Rating 4 - Poor. 20 out of 475 reviews
Rating 2 - Terrible. 11 out of 475 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Namatama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific

It was really nice. Simple, very clean, close to public transport and city centre. There is a guest kitchen and dining area where you can store and heat up food as well as access hot water. It is kept nice and clean and tidy. There is also a selection of games and books and a ping pong table. Excellent for staying with kids and when the weather is not so pleasant. It can be noisy at night unfortunately. Check in and out process was completely computerized and very user friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Krish

Stayed 2 nights in Feb 2025

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Utilitarian in a well thought out way. No unnecessary frills. Perfect as a base to explore Brussels.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with family
The junior suite was spacious and adequate size for 3 adults. Great bathroom facilities and comfy beds. Check in and out was very easy. There’s a kitchen downstairs you can get cups etc from and staff available in the office for extra towels or queries. The breakfast in Brød was really good value too. Safe location next to a range of restaurants.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so small
Stayed 1 night in Feb 2025

10/10 Excellent

Tamsyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Lovely, clean hotel in a great location. Coffee shop and restaurant attached to the hotel also.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing,self check in was quick and easy to understand...i will definitely recommend this place
Stayed 2 nights in Feb 2025

8/10 Good

Manuel Jose

Liked: Cleanliness
Great location
Stayed 1 night in Feb 2025

4/10 Poor

Vivienne

Disliked: Amenities
Pros: good location, clean room Cons: 1. a hot room and the Air/con not working 2. the noise from the tram. I asked to be moved and was told by the attendant that the hotel was fully booked. How is it okay to think that people are okay staying by a loud tram? I slept poorly, so it is unlikely I will stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Luca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the clean and modern room in a convenient location in Brussels
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine but terrible pillows on bed couldn’t sleep because of them it’s a good distance from the city centre otherwise fine there’s a kitchen down stairs with microwave and fridges which was a bonus I wouldn’t stay again because of location
Stayed 3 nights in Feb 2025

8/10 Good

Hamida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is in very good and safe place Many shopping shops around just 15 minutes from midi station by train Very clean room and comfy bed Check in and check out very good all done with machine system at the reception desk I definitely come back
Stayed 4 nights in Feb 2025

6/10 Okay

OSAMA

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Mathi

Liked: Cleanliness, staff & service, property conditions & facilities
shared fridge and community areas, cafe with lovely food and prices on site, small but nice bathroom with spacious shower
Stayed 2 nights in Feb 2025

8/10 Good

Maureen

Stayed 1 night in Oct 2024

10/10 Excellent

Lessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent cost benefit

I recommend. A very interesting cost, at a very nice location. Checkin and checkout fully automated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Holly

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked literally everything
Stayed 1 night in Jan 2025

8/10 Good

Nzikisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Saifullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. The room and bathroom were very clean, Nice staff. Having no tv screen in the room is a negative and another issue was that even though windows were closed, one still hears trams and cars passing from upper floor. Overall, I enjoyed my stay.
Stayed 2 nights in Dec 2024