Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Weekly housekeeping is available.
The Usual Brussels offers 72 accommodations with a hairdryer and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Usual Brussels, you're just a quick walk from Rue Neuve. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Amenities include multilingual staff and a lift
12 minutes by foot from La Grand Place and a 3-minute drive from Tour & Taxis
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.
This 3-star Brussels hotel is smoke free.
The U Bar – On-site café.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English, French, Italian, Romanian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
The U Bar
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of towels on request
Housekeeping (weekly)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Rainfall showerhead
Shower
Toilet paper
Towels provided
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Laptop workspace
Mobile key entry
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.24 per room, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233
Property is also known as
Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels
The Usual Brussels Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely stay before heading home. Everything within walking distance, behind a shopping street and about a 15 minute walk to the main part of Brussels. Lovely staff too!
The location of the hotel was awesome. It was very walkable to all places and I felt safe walking around the city.
The staff was amazingly nice and very helpful. The service in the small cafe was amazing.
The room was a decent size.
Brilliant hotel, would happily stay there again and would recommend it to anyone. The staff were so lovely and welcoming, the rooms were very nice, and it had a nice cafe and bar downstairs. Some of the light switches in the rooms were a bit odd, not very user friendly but this was literally my only negative, we were so happy there.
Hannah
Stayed 2 nights in Nov 2024
6/10 Okay
Diana
Travelled with partner
1 Oct 2024
Liked: Staff & service
Nice hotel, recently renovated but the shower was problematic, all my luggage got wet because the corner of the shower had a leak.
Great place to stay with lots of shops, places to eat and transport nearby. The hotel is amazing, the rooms are decorated in different tones of browns and biege which look really good. My only complaint is that the rooms are only serviced every 3 days, whilst I do not expect the towels and bedding to be changed every day I do expect the bed to be made, I did not spent nearly €1200 for 7 nights and then have to make the bed myself for 6 ig the 7 nights.