House was lovely and comfortable. However, on the day before we were to leave for our trip, I realized we had not received check-in info, other than the check-in time. I sent the owner a message through VRBO asking if someone would meet us or was there a key code, etc. There was no response so sent another message in the morning. Again no response. Tried the phone number on the site, and discovered it was disconnected. Contacted VRBO and after an hour on the phone, they were unable to reach the property owner as well. We decided to take a chance and just show up with hopes that someone would be there. We arrived a few hours before check-in and were able to sort it all out and the owner was very apologetic stating they've had issues with the website and even said as soon as they were done cleaning, we could come back and check-in early. So while there was a bit of panic initially, we had a very nice stay -- a side note though - it appeared someone lives there and just leaves temporarily when it's rented, as the fridge and freezer were full and personal items were throughout the house. Not an issue for us for one night but glad we didn't arrive for several days with a bunch of groceries as there was not much room in the fridge. If the owner figures out the communication issues, it's a great house to rent for a night or 2.