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Kervansaray Thermal Convention Center & Spa

5.0 star property

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Photo gallery for Kervansaray Thermal Convention Center & Spa

2 indoor pools, 2 outdoor pools, free pool cabanas, pool umbrellas
Couples treatment room(s), sauna, hot tub, steam room
4 bars/lounges, 2 poolside bars
Exterior
Couples treatment room(s), sauna, hot tub, steam room

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
Cekirge Meydani, Bursa, Bursa, 16080
  • Sultan Murat II Hamam
    ‪3 min drive‬
  • ParkOra Life and Entertainment Center
    ‪3 min drive‬
  • Sur Yapı Marka
    ‪4 min drive‬
  • Bursa (BTZ)
    ‪11 min drive‬

Room options

Standard Triple Room (1 Double or 2 Single Beds)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Down duvets, minibar, in-room safe, desk

Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room (1 Double or 2 Single Beds)

Down duvets, minibar, in-room safe, desk

Standard Room (1 Double or 2 Single Beds)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Divan Bursa

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is CHF 79
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Divan Bursa

About this property

Kervansaray Thermal Convention Center & Spa

Family-friendly ski hotel with 2 indoor pools
A dedicated ski hotel, Kervansaray Thermal Convention Center & Spa offers plenty of on-site amenities, including a full-service spa, an attached winery and a health club.
Kervansaray Thermal Convention Center & Spa offers 211 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Bursa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Hot springs and a health club are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Anicca Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs on site.
During your stay at Kervansaray Thermal Convention Center & Spa, you're just a quick walk from Hudavendigar Mosque. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, 2 poolside bars and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Indulge with hot stone massages, detox wraps or body scrubs at Anicca Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes hot springs, a gym and a sauna
  • Just a 4-minute walk from Hudavendigar Mosque and 4 minutes on foot from Karagöz Museum
  • Train station pick-up, shopping centre and ferry terminal shuttle service available for a fee
Enjoy a treatment at the full-service spa and a swim in one of the 2 indoor and 2 outdoor swimming pools after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in one of the hotel's 2 poolside bars and 4 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an attached winery, a children's pool and a health club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bursa hotel.

The hotel hosts a free manager's reception daily.
Topaz – On-site buffet restaurant. Guests can enjoy drinks at the bar.
Mercan – This fine-dining restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Sedef – This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Safir – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mercan
  • Safir
  • Sedef
  • Topaz

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Winery

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,913 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Kervansaray Thermal Convention Center & Spa offers transfers from the ferry terminal and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 16629

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Kervansaray Thermal-Convention Center
Kervansaray Thermal-Convention Center Bursa
Kervansaray Thermal-Convention Center Hotel
Kervansaray Thermal-Convention Center Hotel Bursa
Thermal-Convention
Kervansaray Thermal Convention Center Spa
Kervansaray Thermal Conventio
Kervansaray Thermal Convention Center Spa
Kervansaray Thermal Convention Center & Spa Hotel
Kervansaray Thermal Convention Center & Spa Bursa
Kervansaray Thermal Convention Center & Spa Hotel Bursa

Kervansaray Thermal Convention Center & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 37 out of 174 reviews
Rating 8 - Good. 46 out of 174 reviews
Rating 6 - Okay. 40 out of 174 reviews
Rating 4 - Poor. 26 out of 174 reviews
Rating 2 - Terrible. 25 out of 174 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

halil ibrahim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLOSED HOTEL
We reserved 5 star Kervansaray otel in Bursa. when we arrived there, we got suprised beacuse hotel has been closed for more than 6 months. I Tried to call your call center but the computer said to me that we could not speak to the call center until Monday. Than we chatted someone from your website than they called us . but if we don t speak English we could not communicate with someone. After more than 1 hour talking they sent us another otel but it was 4 star hotel. We chose Kervansaray just for swimming and SPA with our children but the new hotel has no swimming pool So our trip did not achieve its goal. I can write more bad things but I think it is enough we were 2 family with our children and turned back just taking a small trip
Stayed 1 night in Oct 2024

8/10 Good

Abed elrahman

Stayed 1 night in Sep 2023

8/10 Good

Esra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I was very happy with reception and pool service staff but there's a problem in the kitchen all my food which I ordered came wrong.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lutfi

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 1 night in Jul 2023

8/10 Good

Sumihisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable.
Stayed 1 night in Jun 2023

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Choice
I use this hotel for a single night stay, and it was fine.
Stayed 1 night in Jul 2022

4/10 Poor

Funda

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It's very old hotel with stinking bathrooms. They have said there will be a renovation in June so j suggest everyone to chose a different hotel in the area until then. Definitely not worth for what we have paid. Staff is not trained for a 5 stars hotel.Such a shame.
Stayed 1 night in Feb 2022

4/10 Poor

HARUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Üzgünüm ama bir otel kendini hiç mi yenilemez
Stayed 1 night in Dec 2021

8/10 Good

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Yunus emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamam was nice, historical place.
Stayed 1 night in Feb 2020

8/10 Good

Mohamed

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
The hotel carpet need to renew. Whenever you request coffee after dinner at the hotel they inform you that it is a gift "Ikram" when you sign the bill, this is just to take tips, then at the time of check out you discover that nothing was free.
Stayed 5 nights in Dec 2019

8/10 Good

Burak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Hotel with maximum revenue & minimum investment
we only stayed for baths. A typical Bursa tourist resort is built on maximum revenue with minimum investment. Turkish bath, in-house services have not been renovated for years. Still the same. Even the seats at the entrance of the hotel were old and skinned. Although it was a eid mubarak holiday season there was only 1 person in related for hamam massage and cleaning and there was a minimum waiting time of 8 people at the least busy hour. I'll never stay again. Guests from outside can use the bath in the same way and at the same prices. Therefore, being a customer of the hotel there is no plus for the baths.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Spa is good. Breakfast is poor. Beds and pillows are terrible.
Stayed 1 night in Jan 2019

4/10 Poor

Jasem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Eldar

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Farouk k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Good
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Hotel with Turkish Bath
The hotel is nice and the staff were very friendly... But the hotel needs renovation, facilities should be renewed and the breakfast menu and quality should be reviewed...
Stayed 6 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Halit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be fooled by pictures, like I was!!!!
Room was very dark, they use low wattage bulbs to save money. Poor Wi-Fi, consistently have to keep signing in.My room overlooked a large wall and I asked to be moved and they said they were full, but then a family came and they were able to move them. The hallway carpets are coming loose causing them to become uneven (almost 2 inches elevated) which resulted in my almost falling.Fabric slippers supplied for the turkish baths resulting in my falling, and the employees said I was not the first to fall. Hotels.com sign at the front desk touting as 4 star, this is not correct. This is a poorly maintained facility and I will never return.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Expensive for what it is
The hotel is old and needs a major renovation, until that it is overpriced and does not deserve a 5 star rating. They give a free tickets for Turkish bath which is a nice thing, but the hotel location is far from the mail tourist locations in Bursa.

6/10 Okay

Verified traveller

Liked: Staff & service
Needs overall renovation..
Definetly not 5 starmore like 3. It was dirty overall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
most beautiful 700 year turkish bath
enjoyed the 700 years old Turkish bath excellent location and services

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to too many attractions
Booked 2 nights, had to leave after one. Hotel is old and it shows rooms are small and beds uncomfortable. Showers are moldy. Breakfast Buffett not included, expensive for what is offered. Staff non friendly