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Dragonfly Hotel Bury St Edmunds

3.0 star property

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Exterior
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets
Lounge
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • St Edmundsbury Cathedral
    ‪18 min walk‬
  • Greene King Brewery
    ‪18 min walk‬
  • The Apex
    ‪4 min drive‬
  • Cambridge (CBG)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

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The price is CHF 93
for 1 room
includes taxes & fees
27 Apr - 28 Apr
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About this property

Dragonfly Hotel Bury St Edmunds

Hotel with free parking, near St Edmundsbury Cathedral
A restaurant, a bar/lounge and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a garden.
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Dragonfly Hotel Bury St Edmunds. During your stay, you'll be within walking distance of St Edmundsbury Cathedral. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms and conference space
  • Just a 3-minute drive from Theatre Royal and a few minutes from Nowton Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Dragonfly Hotel Bury St Edmunds also features a garden, a picnic area, and express check-out. Free self parking is available.

This Bury St Edmunds hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 263 out of 967 reviews
Rating 8 - Good. 384 out of 967 reviews
Rating 6 - Okay. 184 out of 967 reviews
Rating 4 - Poor. 91 out of 967 reviews
Rating 2 - Terrible. 45 out of 967 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Could have been a lot cleaner. Marks on sofa bed and smell of room all could be improved. Staff were great and very professional.
Stayed 1 night in Dec 2024

4/10 Poor

JOHN

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Disabled WC is not suitable for disabled persons. Ran out of selected food ordered & room cold
Stayed 2 nights in Dec 2024

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a bit unfriendly. Shower had mouldy seals. Lights in room ceiling was out. Heater wasn't working so had to use fan heater. Was noisy. Shame because it was nice and quiet other than that, despite the strong smell of drugs...room 322
Stayed 1 night in Dec 2024

8/10 Good

ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable and easily accessible.
Stayed 1 night in Dec 2024

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Judith Plummer

Travelled with family
Liked: Cleanliness, staff & service
Roughly what you would expect. Room, service all OK. Various pizzas on the menu for dinner, but not available. Expensive ev charging. Rooms ridiculously hot for December. Breakfast not worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Second time we’ve stayed here. Very convenient hotel, tidy clean rooms and bathroom so no complaints.
Stayed 1 night in Dec 2024

8/10 Good

Nigel

Stayed 3 nights in Dec 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Okay but lacks class.
It’s a nice, clean hotel and good value. However the breakfast seemed expensive if you purchase on the day. The staff were friendly but lacked a bit of professionalism. Maybe just inexperienced. The eating area is a bit clinical and unappealing. The entrance is around the back, next to the car park and therefore hard to find. It could be a great hotel if the restaurant was more luxurious and the entrance signposted.
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed. No vegan options for breakfast.
Someone had stood outside my room smoking, ugh, and smelt in my room but i opened the window for a bit. Good night’s sleep, nice and warm.
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing stay
Stayed 1 night in Nov 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bury's Great
Just a two night stay to visit Bury's Xmas Markets, all good no problems and great breakfast!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mrs DA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Business Trip
It was a satisfactory night stay with nothing outstanding
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

nathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor stay
Room is dated with peeling paint cold room not heating
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Stayed 2 nights in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for one night
Stayed 1 night in Oct 2024

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, room comfort
Overall, a comfortable stay.
Overall the stay was good, very comfortable bed, very little noise inside the hotel, could hear some road noise though, breakfast okay. Only downside this visit was an unpleasant drain smell from bathroom (not noticeable with door closed).
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Room comfort
Overpriced rubbish
noisy rooms,A14 can be heard everywhere, weird noisy extraction fan on all the time even with the bathroom light OFF, rubbish buffet breakfast, (£100 a night!), cold water tap not working and could not be fixed at the weekend . . .
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable hotel, on the outskirts of Bury St Edmunds. We knew about the building works in the grounds up front, not an issue. The room was hot as the radiator would not turn right off. The shower was very poor, hot enough but lacked flow! On the up side the bed was comfy and the hotel rooms quiet.
Stayed 1 night in Oct 2024

6/10 Okay

James

Disliked: Staff & service, amenities
It's in the middle of a building site.
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Although the hotel was undergoing building work to increase capacity there was no intrusion from mess or noise. The only downside was the noise from the A14 trunk road which runs close by, as due to unseasonal hot weather required the window needing wide opening for ventilation. Breakfast was ample with variety of choice. Requires a tidy up of the car parking area as it would appear that the builders are using it as well and leaving a lot of rubbish behind.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overpriced. Nice staff. Poor rooms & public areas.
Overpriced. Nice staff. Warm and quiet hotel. Very tired and characterless building. Public areas poor. Bathroom was good but bedroom very basic and uninviting. Convenient location for main road access.
Stayed 1 night in Oct 2024

6/10 Okay

christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service of food was poor, not very organised and the restaurant staff hardly spoke a word.
Stayed 1 night in Oct 2024