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The Riverside House Hotel

3.5 star property

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Photo gallery for The Riverside House Hotel

Honeymoon Suite | Premium bedding, in-room safe, desk, blackout curtains
Executive lounge
Deluxe Double Room, Garden View | View from room
Bar (on property)
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

Map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
  • Royal Worlington & Newmarket Golf Club
    ‪2 min drive‬
  • Mildenhall Stadium
    ‪10 min drive‬
  • Newmarket Racecourse
    ‪15 min drive‬
  • Cambridge (CBG)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, in-room safe, desk, blackout curtains

Honeymoon Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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The price is CHF 118
for 1 room
includes taxes & fees
7 Apr - 8 Apr
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About this property

The Riverside House Hotel

Georgian hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and wedding services are on-site.
The Riverside House Hotel offers 15 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Riverside House Hotel. During your stay, you're just a quick walk from Mildenhall and District Museum. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at The Riverside Terrace
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and a lift
  • Just a 5-minute walk from Mildenhall and District Museum and a 2-minute drive from Royal Worlington & Newmarket Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Riverside House Hotel also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

This 3.5-star Bury St Edmunds hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
The Riverside Terrace – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside Terrace

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.95 for adults and from GBP 9.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 193 out of 302 reviews
Rating 8 - Good. 78 out of 302 reviews
Rating 6 - Okay. 21 out of 302 reviews
Rating 4 - Poor. 5 out of 302 reviews
Rating 2 - Terrible. 5 out of 302 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Travelled with partner
Liked: Staff & service
Lovely hotel, breakfast was nice
Stayed 2 nights in Nov 2024

8/10 Good

Yovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiant hotel and rooms. Cooing outside window woke me up several times!
Stayed 2 nights in Nov 2024

10/10 Excellent

carolyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanette

Stayed 2 nights in Nov 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Comfortable room, great staff, and excellent food
Stayed 1 night in Sep 2024

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good place to stay for one night.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newmarket nights
Great hotel in the lovely town of Mildenhall. Easy check in and we had a family room on the top floor - lift available. Good spacious room with a view front and back. Lovely cooked breakfast. Recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Brilliant hotel
Loving this hotel 🏨 super friendly staff will always come back✔️
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff at the Riverside were amazing. Special shout-out to Suzanne who went above & beyond to make our stay so welcoming ❤️
Stayed 2 nights in Aug 2024

6/10 Okay

beverley

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
High noise level from room above
Stayed 1 night in Jul 2024

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful hotel in tranquil location. Good food & great staff.
Stayed 1 night in Jul 2024

10/10 Excellent

James, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Travelled with partner
Exceptionally friendly and efficient staff. Room a bit tired (with noisy air-con!).
Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda, Charlotte Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exquisite and inviting. Although it is a very old building, it has immense charm.
Stayed 1 night in May 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Food first class, in quantity and quality. The room was very spacious with a comfortable bed. Would thoroughly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was exactly what i was looking for, beautiful building
Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service
AMAZING staff!
I had a lovely large clean room. What impressed me more than anything else was that every single member of staff was unfailingly helpful and cheerful. It was so noticeable. nothing was a problem nor too much trouble.....never stayed anywhere where the staff were so good.
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Eileen

Lovely back garden by the river. Christopher Wren staircase. A nice blend of old and new. Everyone from those at the desk to those serving meals to those tidying the rooms were SO nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁😁😁😁😁
Stayed 1 night in Apr 2024