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Hides Hotel Cairns

3.5 star property

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Photo gallery for Hides Hotel Cairns

Terrace/patio
Point of interest
Point of interest
Exterior detail
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
87 Lake Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Central Shopping Centre
    ‪6 min walk‬
  • Cairns Marlin Marina
    ‪9 min walk‬

Room options

View all photos for Quad Room

Quad Room | In-room safe, desk, cots/infant beds, free WiFi

Quad Room

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for King Room Plus

King Room Plus | In-room safe, desk, cots/infant beds, free WiFi

King Room Plus

  • 30 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for King Room

King Room | In-room safe, desk, cots/infant beds, free WiFi

King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, cots/infant beds, free WiFi

Premium King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Plus Room

In-room safe, desk, cots/infant beds, free WiFi

Premium King Plus Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

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About this property

Hides Hotel Cairns

Hotel in Cairns, a short walk to Cairns Esplanade
This hotel features a meeting room, concierge services and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a banquet hall are on-site.
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This Cairns hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hides Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, breakfast (surcharge) and a meeting room are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes on foot from Cairns Central Shopping Centre
As a guest of Hides Hotel Cairns, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features concierge services, laundry facilities, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 12.50 for adults and from AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 221 out of 1077 reviews
Rating 8 - Good. 401 out of 1077 reviews
Rating 6 - Okay. 248 out of 1077 reviews
Rating 4 - Poor. 120 out of 1077 reviews
Rating 2 - Terrible. 87 out of 1077 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Stayed 1 night in Nov 2024

10/10 Excellent

gissy

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Its nice close to the city
Stayed 1 night in Dec 2024

8/10 Good

Noressa

Stayed 1 night in Nov 2024

6/10 Okay

Sharelle

Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was pretty quick and easy it was close to everything that I wanted to go to walking
Stayed 1 night in Dec 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and at Central Point around the city
Stayed 1 night in Dec 2024

8/10 Good

Nana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and the staff excellent 👍
Stayed 2 nights in Dec 2024

6/10 Okay

Shannon

Stayed 6 nights in Nov 2024

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Derek

Disliked: Amenities
Definitely the biggest bang for your buck, not much more than a bed in a hostel, definitely one and a half or two times the price, not too bad. It’s definitely nothing special so don’t get your expectations up, but it’s nice to have your own space and air conditioning.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kro

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
My flight was arriving late, I informed this to reception. I was messaged a code to enter the property. The code was not correct to access the key to my room. It was a terrible experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2024

6/10 Okay

Janice

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This place really needs to be closed for a month for a complete clean..the carpets were extremely dirty and looked like vomit stains..the fan in the bathroom had crap hanging out of it..
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Nice central spot
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Shopping only a stone's throw away from cafes and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 1 night in Oct 2024

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed at all. Felt unsafe and the sheets were dirty as well as a very funny smell. I was supposed to stay for 4 nights, I checked out after the first night.
Stayed 4 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all conveniences, especially the esplanade which l thought was a real showpiece.
Stayed 8 nights in Jul 2024

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Melina

Disliked: Staff & service, property conditions & facilities
Location 10/10 Service 0/10 I had to work full time while staying at the Hides hotel, and unfortunately the wifi wasn’t working. (Things happens) staff kept telling us someone was looking at it, that’s untrue. We stayed 3 nights and nothing happened. I asked multiple times to cancel our stay as this was affecting my work and I needed wifi and they said « not our problem, it’s free anyway » honestly wished I never came to this place. Made me hate cairns altogether because of the horrible service. I even offered if I could get a credit for the cost that I had to pay in for SIM card. They said multiple times they would talk to their manager, either they did and management doesn’t care, or they didn’t because they knew wifi wouldn’t be fixed anyway. Garbage
Stayed 3 nights in Oct 2024

8/10 Good

Vivek

Liked: Cleanliness, property conditions & facilities
Great location, Close to all essential amenities
Stayed 2 nights in Oct 2024

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very Noisey due to windows with street noise and surrounding pubs, very dated decor, close to all things in the city, great price point
Stayed 5 nights in Oct 2024

2/10 Terrible

Lily, West Chester

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All 3 towels have stain and one looks used before with stain too
Stayed 1 night in Oct 2024