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Holiday Inn Cairo Citystars by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Cairo Citystars by IHG

4 restaurants, breakfast, lunch, dinner served; Indian cuisine
Point of interest
View from room
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Spa

Explore the area

Map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • City Stars
    ‪1 min walk‬
  • Cairo International Stadium
    ‪6 min drive‬
  • Egyptian Presidential Palace
    ‪9 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, 2 Single Beds, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds, Pool View

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds, Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Smoking

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds, Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Pool View

  • 76 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

InterContinental Cairo Citystars by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (536)
The price is CHF 241
for 1 room
includes taxes & fees
9 Apr - 10 Apr
InterContinental Cairo Citystars by IHG

About this property

Holiday Inn Cairo Citystars by IHG

Luxury hotel connected to a shopping centre in Cairo with 4 restaurants
4 restaurants, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Holiday Inn Cairo Citystars by IHG offers 311 air-conditioned accommodations with minibars and video game consoles. Beds feature Frette Italian sheets, down duvets and premium bedding. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cairo Citystars by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from City Stars. Enjoy features like free WiFi in public areas, plus 4 restaurants and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Indira Restaurant, a theme restaurant that serves Indian cuisine
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from City Stars and 11 minutes by car from Khan el-Khalili
Holiday Inn Cairo Citystars by IHG offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1487 square feet (138 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Holiday Inn Cairo Citystars by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11 AM.
Indira Restaurant – This theme restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required.
Windows Restaurant – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Star Corner – Overlooking the garden, this café specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Pool Garden – This family restaurant overlooks the pool and garden and specialises in international cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: USD 20 per person
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indira Restaurant
  • Pool Garden
  • Star Corner
  • Windows Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,487 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Holiday Inn Cairo Citystars by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 133 out of 348 reviews
Rating 8 - Good. 125 out of 348 reviews
Rating 6 - Okay. 46 out of 348 reviews
Rating 4 - Poor. 19 out of 348 reviews
Rating 2 - Terrible. 25 out of 348 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Walid, Nabeul

Travelled with partner
Liked: Cleanliness, amenities
There is a problem at the breakfast restaurant.
Stayed 1 night in Nov 2024

8/10 Good

Walid, Nabeul

Travelled with partner
Liked: Cleanliness
There is a problem at the breakfast restaurant.
Stayed 1 night in Nov 2024

4/10 Poor

JIRYIS

Travelled with family
Disliked: Staff & service
Unprofessional staff. It took so long to check in. Refused to give me breakfast, although it was included in my reservation. For communications.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hisham, Arlington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and comfortable
Great stay lovely manager upgraded without questions. Nice clean lovely room with balcony.
Stayed 2 nights in Nov 2024

10/10 Excellent

Walid, Nabeul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Randa

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Silje

Stayed 5 nights in Oct 2024

10/10 Excellent

Hussein

Stayed 1 night in Oct 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & walkable to city star mall .
Stayed 4 nights in Aug 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Mr. Mina Gamal for my quick check in . All the staff are really nice & helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient and staff is very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Bechara, Guelph

Stayed 6 nights in Oct 2024

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Things don't work, internet goes down, did not have my room type that I reserved, etc. No need to go on. I stayed because the area was near some business meetings. Stay at the Intercontinental next door and avoid this one. I certainly will.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff . Easy access to the mall
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in
Stayed 3 nights in Sep 2024

10/10 Excellent

Fayzah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. It is adjacent to City Stars Mall. Breakfast was excellent. Laundry services was very good.
Stayed 5 nights in Sep 2024

8/10 Good

MAGDY, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for shopping Good prices nice staff
Stayed 3 nights in Aug 2024

6/10 Okay

Kathren

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Yumin

Stayed 2 nights in Jul 2024

4/10 Poor

Ibrahima, Jacksonville

Disliked: Cleanliness, property conditions & facilities
Location was good but the hotels carpets were terrible. Sheets were dingy and worn down. They care less about your experience and more about the Money. Not for me!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rwyd

Liked: Cleanliness, staff & service, property conditions & facilities
Iam happy to stay
Stayed 2 nights in Jul 2024

6/10 Okay

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
Too old without renovation!!!!
Stayed 2 nights in Jun 2024

8/10 Good

Tarek, Fredericton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very convenient.
Stayed 3 nights in Jun 2024

6/10 Okay

Rim

Travelled with family
Disliked: Cleanliness
The carpets in the room are old and not clean. They have a distinct smell that wasn't nice.
Stayed 2 nights in Jun 2024