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3.8 out of 5

"Very well located Brilliant customer service Very good breakfast " More

By a verified traveller on Sat 07 Apr 2018

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Superior Room, 2 Single Beds (City Side)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 2 Single Beds (Riverside)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed with Sofa bed (River Side)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Cairo El Borg. During your stay, you're just a quick walk from Cairo Opera House. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free WiFi
  • Enjoy barbecue while dining at Cafe Frais
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, reflexology or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 12 minutes by foot from Tahrir Square and a 2-minute drive from Egyptian Museum

Novotel Cairo El Borg ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Cairo El Borg

Everyone (4) Business (1) Couples (2) Other (1)
1 out of 5

Posted by on 18 Mar 2020

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Comment from Hotel Management

20 Mar 2020 by Abdellattif Gabriel

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellattif Gabriel General Manager

5 out of 5
Very well located Brilliant customer service Very good breakfast

Posted by , from manchester on 7 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Ramy Nabhan

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abellatif Gabril General Manager

4 out of 5

Nice breakfast and friendly staff

Not much, good location and nice restaurants nearby

Posted by , from London on 13 Aug 2016

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Comment from Hotel Management

26 Oct 2016 by AG

Thank You

1 out of 5

stuff is unappropriate

when I arrived to the hotel I had to wait 30 min to be served since there was only 1 person working at the checking... once I was served at the checkin they gave me the wrong room and they need other 30 minutes to correct it... when I was checking out, they took 20 minutes and they were not able to bill only once for extra taxes etc.... I would say that's not in the novotel standards. I am raising this review to Novotel btw. Stelio

Posted by on 8 Apr 2013

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5 out of 5
Tolles Hotel mit toller Aussicht, egal ob Nil- oder Stadtseite!

Posted by on 24 Apr 2017

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Comment from Hotel Management

17 May 2017 by Novotel

Thank you

5 out of 5

séjour d'une semaine

L'hôtel Novotel El Borg au Caire a tout à fait répondu à mes attentes. Il est très bien placé, au centre de la ville, station de métro à 6 - 7 minutes à pied. Ma chambre (City View) était calme, confortable, spacieuse, propre et bien équipée y compris Wifi puissant gratuit et illimité.Tout le personnel de l'hôtel (réception, restaurant, service de nettoyage, personne de sécurité à l'entrée) était très aimable et serviable. Le buffet du petit déjeuner était fantastique et très copieux avec beaucoup de produits frais, des spécialités internationales et locales. La prochaine fois que je retourne au Caire je réserverai dans cet hôtel sans hésiter.

Posted by on 20 Mar 2016

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4 out of 5

Good value for your money

All and all good hotel with a convenient location. Room was clean and nice, staff was friendly and breakfast was good (allthough it was not included). Only wished for a free Wifi (you can get it but they charge for it).

Posted by on 2 Jan 2013

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5 out of 5

Sehr gute Lage

Sehr sauber und freundlicher Personal .die Lage ist sehr zentral und zum Nil nur 1 min entfernt . Gerne wieder

Posted by on 7 Sep 2012

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Property Features

Novotel Cairo El Borg offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 517 square feet (48 square metres) and includes conference space. A fitness centre, a terrace, and gift shops/newsstands are also featured at the eco-certified Novotel Cairo El Borg. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cairo hotel.

  • 141 guestrooms or units
  • Conference rooms
  • 517 sq ft of conference space
  • 48 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cairo Rames Station (6 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Cairo El Borg offers 141 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Cafe Frais – This restaurant specialises in barbecue and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

  • Casino nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Swedish massage
  • Number of treatment rooms 2
  • Reflexology
  • Sports massage
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Cairo El Borg

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 7.5 for children
  • Covered self-parking fee: USD 10 per day
  • Nearby parking fee: USD 10 per day (9843 ft away)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairo Novotel el Borg
  • el Borg Cairo
  • Novotel Borg
  • Novotel Borg Cairo
  • Novotel Cairo Borg
  • Novotel Cairo El Borg
  • Novotel El Borg
  • Novotel el Borg Cairo
  • Novotel El Borg Hotel
  • Novotel El Borg Hotel Cairo
  • Novotel Cairo El Borg Hotel Cairo
  • Novotel Cairo El Borg Hotel
  • Novotel Cairo El Borg Hotel
  • Novotel Cairo El Borg Cairo
  • Novotel Cairo El Borg Hotel Cairo

You should know

  • Pool access available from 9 AM to 6 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Novotel Cairo El Borg.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.