We booked a 2 night, 1 day trip with my family which includes my 2 small children and another couple with their small children. The location is perfect - views of the mountains are beautiful and the house itself has a lot of potential, if it was cared for. Unfortunately, it was not at all. I noticed property reviewers before us had heat and hot water troubles, but the reviewer noted that the owner was accommodating and brought them more firewood and space heaters to help keep warm during their stay and fully refunded. I figured, heating problems happen so I’m sure they were fixed since. Nope. In the middle of the night on the first night the heat went out. We had to pile on the blankets. Notified the owner in the morning who said the propane tank must be empty but asked if we could go out side (in -10 weather) and venture over to the propane tank to check for him. Shoveled ourselves a path to the propane tank which was indeed empty. Owner got the company to come fill it around 5pm that night, but we had to leave the house for the day and purchase several bundles of firewood to help keep warm when we returned. That’s the heating situation, with our very small children who were freezing. Definitely a lack of preparedness from the owner. 2 renters in 1 month are left with no heat and for us it was simply because he never checked the empty propane tank before we arrived.
Upon arrival on the first day we noticed a construction zone in the room to the left as soon as you walk in. Paint cans everywhere, wet paint rollers, boxes and saw/paint sanding dust everywhere throughout the main living area. Completely caked onto everything. It was nearly impossible to keep our kids out of that construction room off of the main living area and come to find out, the paint can tops weren’t on properly either. We were never notified that this house was under construction. We never would have booked with our small children. Smoke alarms were converted in plastic throughout the entire house due to the dust from the construction. Signs on the smoke alarm plastic covering even noted “do not remove until construction is complete.” We could not reach the alarms to remove the plastic ourselves for safety reasons.
We also noticed mice droppings everywhere. Living area, kitchen, bedrooms. Notified the owner who claimed he was not aware of mice, even though there were traps in a closet and droppings littered everything.
Owner had no accountability for any of it.