Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Outdoor wedding area
Exterior
Exterior
Exterior
Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    11 min walk
  • Mujeres Beach
    19 min walk
  • Punta Sam Ferry Terminal
    7 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    84 min drive

Room options

Junior Suite Garden View - Two Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Master Suite Ocean View - King Bed

  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Family Suite Ocean View

  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Junior Family Suite Garden View

  • 112 sq m
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed

Preferred Club Junior Suite Ocean View - King Bed

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite - King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Paramount Suite Ocean View - King Bed

  • 460 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View -King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View - Two Queen Beds

  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

  • 147 sq m
  • River view
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite Pool View - Two Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - King Bed

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Pool View - King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Partial Ocean View - Two Queen Beds

  • 56 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

Junior Suite Partial Ocean View - King Bed

  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean View - 2 Queen Beds

  • 108 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Junior Suite Ocean View - King Bed

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite - Two Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Master Suite Swim Out Ocean View - King Bed

  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Family Suite Garden View

  • 112 sq m
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Junior Family Suite Ocean View

  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Preferred Club Family Suite Ocean View - King Bed

  • 166 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Deal of the Day

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View - Two Queen Beds

  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Preferred Club Master Suite Ocean Front with Private Pool - King Bed

  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Catch some rays on Dreams Playa Mujeres Golf & Spa Resort - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive offers 502 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Dreams Spa by Pevonia has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at World Café
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with manicures and pedicures, aromatherapy or body treatments at Dreams Spa by Pevonia
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 2-minute drive from Playa Mujeres Golf Club and 15 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Dreams Playa Mujeres Golf & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 poolside bars. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

World Café – This restaurant specialises in international cuisine.
Maris – This restaurant specialises in seafood. Open daily.
L’Etoile – This restaurant specialises in French cuisine. Open daily.
Tres Colores – This restaurant specialises in Mexican cuisine. Open daily.
Fusion Nikkei Cuisine – This restaurant specialises in Japanese cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Volleyball
Off-site tours
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 2 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fusion Nikkei Cuisine
  • L’Etoile
  • Maris
  • Tres Colores
  • World Café

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Playa Mujeres Golf Resort Cancun
Dreams Playa Mujeres Golf Resort
Dreams Playa Mujeres Golf All Inclusive
Dreams Playa Mujeres Golf
Dreams Playa Mujeres Golf Resort All Inclusive

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 340 out of 677 reviews" "
Rating 8 - Good. 185 out of 677 reviews" "
Rating 6 - Okay. 82 out of 677 reviews" "
Rating 4 - Poor. 40 out of 677 reviews" "
Rating 2 - Terrible. 30 out of 677 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my time here, will be back
Stayed 2 nights in Aug 2024

6/10 Okay

Alexx

Liked: Staff & service
Here for a wedding with kids. It was beautiful and we had a blast! 3 stars because I was locked out of my room every night and had to walk to the front to get new keys each night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marianela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, not too big, not too small. Most of the staff is friendly and helpful. The buffet restaurant for dinner appeared to be understaffed with one waiter covering pretty much the whole restaurant. He forgot we asked him for drinks because he was too busy being a waiter and a bus boy. They say you don't need reservations, however, some restaurants had an hour wait. Overall I enjoyed my stay and would return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucia V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Alejandro, Arleta

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very limited options to eat during lunch. All the specialty restaurants have at least an hour wait and the staff is very unfriendly and rude at times
Stayed 6 nights in Aug 2024

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 5 nights in Aug 2024

8/10 Good

Priya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Farhia

Travelled with family
I will not be returning to this property at all. We were blindsided with added cost of over $1200 upon checking after traveling all day. The front desk lady did not care one bit that Expedia did not properly charge us and now had to come up with additional cost that the hire requires per their policy. This hotel is just out for money and a poor representation of the Hyatt enterprise. I will probably be booking through Expedia anymore either.
Stayed 5 nights in Aug 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service
The evening entertainment was the worst by far in comparison to 5 other all-inclusive resorts I've stayed at. Book reservation was basically impossible. The servers were great but the support staff was not helpful. Restaurants were basic and not good food.
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

angelica h

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The quality of the food is not that great and service! They need a good General Manager
Stayed 3 nights in Aug 2024

8/10 Good

Richard William

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property was beautiful. The food was average
Stayed 6 nights in Aug 2024

8/10 Good

Riley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Went for a wedding, would go for another wedding, would not go for a vacation
Stayed 3 nights in Jul 2024

8/10 Good

Check

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

4/10 Poor

Morey

Stayed 2 nights in Jun 2024

8/10 Good

Jessica, San Diego

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice area most of the staff were nice. Mainly safety issue if you have food allergies make sure to let them know. My son had a huge allergic reaction while we were staying there. The location is far from the airport and stores. Everything in the stores are really expensive, better to shop outside the resort. There was a lot of miscommunication with issues we had at Amstar and this Hyatt service to get you to buy.
Stayed 3 nights in Jun 2024

6/10 Okay

Edward

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected better food quality for the price. Absurd that we were there for 4 nights and couldn’t get a hibachi table. Room service took on average 1.5 hours and for what? Mediocre food? Tacos were absolutely delicious though and the rooms were nice. Children loved the pools.
Stayed 4 nights in Jun 2024

10/10 Excellent

Francheska Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was 5 star from Ezekiel at the front desk to Angelica at the spa and Alejandro and perdo at the pool and Roger with the bellmen staff everyone was so pleasant.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francine, Whitsett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Jennifer, Orland Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was perfect for large group. Young children and adults. Food was better then average. Staff was nice. Activities every day - afternoon and evening. Felt secure on property. Pools and beaches wonderful. Large area for children in waterpark on premises. Only complaint was difficulty getting tables for our Large group of #17 together.
Stayed 7 nights in Jun 2024

6/10 Okay

Felicia

Liked: Cleanliness
Disliked: Staff & service
I was not please with a lot of the staff. They were rude and not very helpful. I felt uncomfortable the entire vacation.
Stayed 4 nights in Jun 2024

6/10 Okay

EMILIYA

Stayed 4 nights in Jun 2024

10/10 Excellent

Oscar

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

RAMIRO

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Limited property and activities.
Stayed 5 nights in May 2024