Golden Parnassus All Inclusive Resort & Spa - Adults Only

3.5 star property

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Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Poolside bar
4 bars/lounges, poolside bar, beach bar
Reception
Club Room, 1 King Bed | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan Km. 14.5, Retorno San, Miguelito, Lote 37, Hotel Zone, Cancun, QROO, 77500
  • Aquaworld
    ‪15 min walk‬
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

Deluxe Room, Lagoon View

  • Lagoon view
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Club Room, 1 King Bed

  • Partial lake view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, Ocean View

  • Ocean view
  • 41.0 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

  • Ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Golden Parnassus All Inclusive Resort & Spa - Adults Only

Adults-only beachfront property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Golden Parnassus All Inclusive Resort & Spa - Adults Only's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Golden Parnassus All Inclusive Resort & Spa - Adults Only offers 214 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Golden Parnassus Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us they can't get enough of Golden Parnassus All Inclusive Resort & Spa - Adults Only's great beach location. During your stay, you're just a quick walk from Ballenas Beach. Features include free breakfast, plus 5 restaurants and 4 bars.
  • Free buffet breakfast served daily
  • Enjoy Asian cuisine at Sumo, one of the property's 5 restaurants and 4 bars/lounges
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, aromatherapy or manicures and pedicures at Golden Parnassus Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the beach and the location
  • Just a 3-minute drive from La Isla Shopping Mall and a few minutes from Iberostar Cancun Golf Course
Golden Parnassus All Inclusive Resort & Spa - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Golden Parnassus All Inclusive Resort & Spa - Adults Only offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. WiFi is available in public spaces for a fee.

A fitness centre, a sauna, and spa services are also featured at the family-friendly Golden Parnassus All Inclusive Resort & Spa - Adults Only. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served a free buffet breakfast daily from 6:00 AM to 11:30 AM.
Sumo – This restaurant specialises in Asian cuisine and only serves dinner.
Old Barn – This restaurant specialises in international cuisine and serves dinner and light fare. Open selected days.
Pier 12 – This restaurant specialises in international cuisine and only serves dinner. Open selected days.
Paradise – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 225 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 225 per day)
  • WiFi in public areas has a 1-device limit

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Barn
  • Paradise
  • Pier 12
  • Sumo

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant Shangri-La.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 225 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 225 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Parnassus
Golden Parnassus All Inclusive
Golden Parnassus Resort Adults All Inclusive
Golden Parnassus Resort
Golden Parnassus Resort All Inclusive
Golden Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Resort
Resort Golden
Golden Parnassus Resort Spa Adults Only All Inclusive
Golden Parnassus All Inclusive Resort & Spa - Adults Only Cancun

Golden Parnassus All Inclusive Resort & Spa - Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 649 out of 1839 reviews
Rating 8 - Good. 430 out of 1839 reviews
Rating 6 - Okay. 305 out of 1839 reviews
Rating 4 - Poor. 191 out of 1839 reviews
Rating 2 - Terrible. 264 out of 1839 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Carmen Diana Reyes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t great and the drinks are watered down unless you ask for a specific alcohol but the staff made up for it. They were super friendly, helpful, and made it worth the trip.
Stayed 3 nights in Jan 2025

6/10 Okay

Jeremy

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great staff and good food don't make up for the old, poorly maintained facility. The staff were amazing. They were enthusiastic and willing to help guests. They had a travel service (Mexico Travel Solutions) on-site - helpful to arrange excursions. MTS was great. The food was good and the waiters were amazing, but the variety promised on the website wasn't there. Many of the on-site restaurants were only open a few days per week or only during limited hours. We never saw one of the restaurants (the creperie) advertized on their website. The facility has issues that need to be fixed. During our stay, only one of the two elevators worked, which led to lengthy wait times to use the elevators. There were buckets and towels catching water leaks on the sixth floor. The outdoor jacuzzi pool was broken. Because the weather and ocean water were colder than normal when we were there, that meant that we didn't get in the water at all. The indoor women's sauna and jacuzzi were broken. The telephone in the room for one of our group members was broken. 24/7 room service is great, but not if you can't order it. There was a grand total of three plugs in our room. So when we arrived from our flight after travelling for 18 hours, we had to prioritized which devices to charge. When we arrived, we had no towels in our room. We asked for towels twice that morning, but did not receive them until six hours later. That was the only exception for the good rating for the staff.
Stayed 4 nights in Jan 2025

6/10 Okay

George

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The service,the food quality and presentation at Shangree-La restaurant excellent, the server Elias very friendly polite and highly professional so it was Carmen. The hotel need a lot linen old and gray , six floors and the elevators where out for tr
Stayed 11 nights in Jan 2025

4/10 Poor

Jessica

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: staff was incredibly nice. Cons: Everything. Food was mediocre, mold everywhere, bugs. Looks like they are just letting the place fall apart. Not just what the other reviews say of old, no this is falling down. Pictures online must be from when they first open. Even the beach, was nice but the chairs are so close and not ideal for beach. Just wouldnt stay here again. If thats how they treat the place, I cant imagine the food sanitation.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a family friendly oriented resort, loved the service. Needs a bit updating but other than that, it was great.
Stayed 5 nights in Jan 2025

4/10 Poor

Cynthia, Prairieville

Travelled with partner
Leaking roof and ceiling. Broken elevators. Food variety and quality has gone down. Lacking front desk staff. We have stayed here2 other times and it has really gone down. All of the stucco has cracks and missing pieces. There is black mold around the vents in the restaurant. I have pictures I can share. This hotel is not a 3 star hotel and should be downgraded.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Nickie, Woodstock

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a little old and needs a little bit of a facelift. However, the food is delicious. The staff is amazing. And for the price, you absolutely can’t beat it. It’s in a great neighborhood with a beautiful beach.
Stayed 1 night in Jan 2025

6/10 Okay

JORGE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Brandon James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2025

10/10 Excellent

Jamey

Liked: Property conditions & facilities
Loved it here!! The food and drinks were great and always available. The rooms were clean and comfortable. The staff was AMAZING! I can’t wait to go back next year
Stayed 4 nights in Jan 2025

8/10 Good

moi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for a quick weekend trip
Stayed 2 nights in Dec 2024

4/10 Poor

Ravi, London

Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the hotel facilities, old and rundown, furniture in room was old. The hotel was not a 4-star The room was filthy, and the showers were not clean. One bottle of soap and shampoo for two people. The TV in the room was not working for some days. The telephone was not working. I had to chase housekeepers and the reception team for towels. There was always a long line at reception. Seeing there was one receptionist for a big hotel. We booked tours with the hotel booking company and were told the tour company would pick us up from the hotel and drop us back at the hotel, which was a lair.
Stayed 7 nights in Jan 2025

8/10 Good

Jennifer

Stayed 4 nights in Jan 2025

10/10 Excellent

Sahib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but the building was old
Stayed 3 nights in Jan 2025

10/10 Excellent

Mario

Liked: Property conditions & facilities
The place was very clean with restaurants to eat for free and the beach is cleaned. I would highly recommend it to a friend or another family member.👍👍👍
Stayed 5 nights in Jan 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service
Although many on here seem to think this is a 2/10 resort, I am unsure as to why. You do not go to these resorts worrying about if a few paint chips are missing. The rooms are clean, the staff is great, it’s clean, the food is good, and it has a beautiful beach. Do not expect a palace but you won’t be disappointed. Far superior to Cuba and a step above DR.
Stayed 4 nights in Jan 2025

6/10 Okay

Shakeria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

Sally Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
AC constantly ran, tried to increase temp but no luck, very cold inside. some areas needed upgrading but overall would go back, just bring warmer clothes for inside room.
Stayed 5 nights in Jan 2025

2/10 Terrible

Jonathan

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be shut down effective yesterday! Dirty, unsafe, sewer smell in rooms, mold on mattress, stains on pillow cases and bed sheets. Walked onto property & spent 10 hours on phone with booking company to get me and my wife out of there. Couldn’t run fast enough from this place. If you want a real resort book Wyndham grand Cancun right down the road from this trap house they call a resort…Expedia this place is hurting your name
Stayed 7 nights in Jan 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
There is nothing to like about this property and no one should ever stay here. Expedia should take it off of their website and not allow people to book it through them. Expedia should have changed a relocation service for us to get another location rather than stay in this disgusting location.
Stayed 7 nights in Jan 2025

6/10 Okay

Jesse Lee

Stayed 9 nights in Dec 2024

6/10 Okay

Liam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All of the staff are super friendly and will do anything you request with a smile, the facility is actually pretty amazing with 4 different restaurants to chose from that are in the all inclusive. From seafood to steaks, vegan options, chinese house and a fancy strak house it really does have it all.. The only problem i found in the hotel is it is a little dated and could do with an upgrade, the deluxe room i got smelt like mold and when i asked other guests that were staying they all said the same. But if you can put up with a tiny smell then you will love this hotel
Stayed 4 nights in Jan 2025

2/10 Terrible

Allan Jared

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
broken tiles , smelly room
Stayed 3 nights in Nov 2024