Hacienda Morelos Beach Front Hotel

3.0 star property

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Photo gallery for Hacienda Morelos Beach Front Hotel

Outdoor pool, pool loungers
Breakfast, lunch, dinner served; local and international cuisine
Reception
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets
On the beach, sun-loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min walk‬
  • Ojo de Agua Beach
    ‪4 min walk‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Habitación Superior, vista al Mar (No balcony)

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Habitación Deluxe, vista al mar

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Habitación Premium, Vista al Mar

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hacienda Morelos Beach Front Hotel

On beach with outdoor pool, near Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hacienda Morelos Beach Front Hotel. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at Muelle Once
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the beach and the helpful staff
  • Just a 3-minute walk from Puerto Morelos Town Square and 12 minutes by car from Puerto Morelos Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle during limited hours is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hacienda Morelos Beach Front Hotel. Free self parking is available. A complete renovation of Hacienda Morelos Beach Front Hotel was completed in December 2016.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

Muelle Once – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hacienda Morelos Beach Front Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 254 out of 720 reviews
Rating 8 - Good. 283 out of 720 reviews
Rating 6 - Okay. 106 out of 720 reviews
Rating 4 - Poor. 41 out of 720 reviews
Rating 2 - Terrible. 36 out of 720 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marta Liselottle Muller

Travelled with family and small children
Hacienda Morelos is a beautiful and cozy hotel, perfect for little kids. The rooms are comfortable and with a balcony to view the beautiful beach. The location is perfect in feont of a supermarket that has everything and and close.to the plaza and lots of restaurants to.choose from. The staff is super nice and the restaurant at the hotel is beaitiful with virw to the beach and excellent food! We love puerto Morelos and have been several times , Hacienda Morelos is the best hotel we have stayed in.
Stayed 10 nights in Dec 2024

10/10 Excellent

Chris, Gig Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Traveled to Cancun-Puerto Morelos with my family including a child. The location is excellent, very walkable, across the street from a grocery store and plentiful dining options. The facilities need repair, our door to room 303 had a big crack with a gap you could see through. I was tempted to fix it myself with wood filler, but settled with covering the crack with a cushion when we were inside. There’s a water pressure problem, but this might be related to the area rather than just the hotel. I’m Mexican so I had no trouble communicating in Spanish and had an idea of what to expect. The pool got dirty 1 day but was cleaned quickly and ready the next day. The quick and easy access to the beach cannot be beat. Wish the complimentary coffee service lasted till 10am, it was usually gone by 8am. My family and I enjoyed our 4 night stay and would definitely return.
Stayed 4 nights in Dec 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but clean hotel at a great price!
This is a great place to stay if you are looking for a comfortable and economical hotel right in town. The location allows easy access to the beach, shopping, and a grocery store. The attached restaurant has excellent food. We ate there three times in two days. The service at the hotel and restaurant is exemplary! We especially enjoyed the beach chairs with bar service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service
Y
Stayed 1 night in Nov 2024

4/10 Poor

Edward

Stayed 2 nights in Dec 2024

6/10 Okay

Brian

Liked: Staff & service
Music from an unassociated bar across the street is loud!
Stayed 1 night in Dec 2024

8/10 Good

Elle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, nice location, hotel has great view and easy access to the beach.
Stayed 4 nights in Dec 2024

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restaurant, hotel & beach
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach with a pretty tasty restaurant next to hotel
Stayed 3 nights in Dec 2024

8/10 Good

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was in town for just one night between flights and wanted to sleep by the ocean. So I booked this hotel last minute, it was a good central meeting spot for the rest of my friends to join me for breakfast then beach it for a couple hours before we had to go. The beach area in the hotel is tiny and has list of seaweed but overall a good place to stay that was semi affordable.
Stayed 1 night in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Neighborhood a bit ugly
Stayed 2 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Amenities
The new rooms with balconies or patios are great. I stayed in an older part of the hotel which was ok.
Stayed 3 nights in Nov 2024

4/10 Poor

Sean

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean as well as the property. Front desk was unfamiliar with property and amenities. No one to help us with luggage so the front desk took us to our room up three flights carrying luggage only to be told she made a mistake and we had to go back down to the other side of the property then back up three flights.Room had one hand towel and two bath towels, only hand soap. No phone to contact the front desk, or refrigerator. The pool was nice but the only access was thru the main dining room, which was very awkward at dinner time. The view was great right on the beach but didn’t really make up for the other faults. Also it had appeared the door was kicked in previously and damaged , then screwed back together which did not give a real safe feeling. I would not recommend this property to anyone else.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service
Didn't like sharing the pool with scuba/snorkeling students. Too much activity in front of our room and quite loud.
Stayed 5 nights in Oct 2024

10/10 Excellent

staci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and ability to walk to get around. Balconys were nice as well with the ocean view. Restaurant was amazing!
Stayed 3 nights in Nov 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room on the beach. Bed was hard. For the first time we had a fridge in the room which was great. Not sure if they all have them. We were in 108 which had a renovated front area with metal shelves instead of the big wooden doors in others. Ground floor rooms have a covered patio so you can sit outside in the rain or daytime sun. Beach sand is very nice for walking and you can go north for an hour. Grocery store across street is good.
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Jarett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Stayed 4 nights in Jul 2024

8/10 Good

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great ocean view
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overall it was okay, but the room was pretty beat up and the shower was horrible, barely any water.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Steven

Liked: Staff & service
Why not coffee in rooms (very hard to get some in lobby) and mini frig!! Toilet leaked and cleaning in bathroom could have been better. Was always asking for a clean hand towel. Patio furniture was terrible. Why sit on broken chairs to look at such a beautiful view.
Stayed 5 nights in Sep 2024