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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property
VIP Access

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
Lake view
2 outdoor pools
Private beach nearby, free beach shuttle, beach bar
Sun deck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪1 min walk‬
  • Aquaworld
    ‪17 min walk‬
  • Delfines Beach
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Vantage Club Corner Suite Bay View King Bed

Vantage Club Corner Suite Bay View King Bed | Lake view

Vantage Club Corner Suite Bay View King Bed

  • 99.5 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Golf View Double Bed

Golf view

Junior Suite Golf View Double Bed

  • 53 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Golf view

Vantage Club Jr Suite Golf & Ocean View Double Bed

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vivid Suite

Vivid Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Vivid Suite

  • 341 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Bay View King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View Double Bed

Vantage Club Junior Suite Bay View Double Bed | Lake view

Vantage Club Junior Suite Bay View Double Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Golf View Double Bed

Golf view

Junior Deluxe Suite Golf View Double Bed

  • 53 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed | Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View Double Bed

Golf view

Junior Deluxe Suite Bay View Double Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed | Minibar, in-room safe, blackout curtains, iron/ironing board

Vantage Club Junior Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

  • 53 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Vantage Club Corner Suite Golf & Ocean View king bed | Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

  • 116 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed | Minibar, in-room safe, blackout curtains, iron/ironing board

Vantage Club Master Suite Golf & Ocean View King Bed

  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Bay View King Bed

Vantage Club Master Suite Bay View King Bed | Lake view

Vantage Club Master Suite Bay View King Bed

  • 152 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Jr. Suite Golf View King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Jr. Suite Golf View King Bed

  • 72 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Adults-only property with 10 restaurants and 2 outdoor pools
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness centre and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and a safe. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free WiFi in public areas, free valet parking and a free beach shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Aglio, one of the property's 10 restaurants and 6 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym and yoga classes
  • Steps from Iberostar Cancun Golf Course and a 3-minute drive from Delfines Beach
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers its guests 2 outdoor swimming pools and a fitness centre. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

Aglio – This restaurant specialises in Italian cuisine and only serves dinner.
Mediterraneo – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Galeria International Caf – This restaurant only serves breakfast. Open daily.
Le Lys – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Amber Bar – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys
  • Mediterraneo

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor pickleball courts
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1024 reviews
Rating 8 - Good. 194 out of 1024 reviews
Rating 6 - Okay. 93 out of 1024 reviews
Rating 4 - Poor. 43 out of 1024 reviews
Rating 2 - Terrible. 51 out of 1024 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

triona

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ayanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited the Hyatt Vivid Grand Island to celebrate my 50th birthday, and it was the perfect getaway from the cold New York weather. Food The food exceeded our expectations for an all-inclusive resort. There were five restaurants offering Italian, Mexican, Mediterranean, French, and Japanese cuisines. The menus were largely fixed, so we knew what to expect, and room service was also included, which came in handy when I got sick with the flu (more on that shortly). Staff The staff truly made our stay special. Orlando from the entertainment team, is a standout—so kind and engaging. When I fell ill, my husband asked Orlando to pick up some Pepto-Bismol for us, and he did without hesitation. He even checked in on me later to see how I was doing. Then there was Fesh (also known as Sofia). One afternoon, I was reading alone by the pool, and she came over to check on me. We had an instant connection, chatting about the book I was reading. When she asked if there was anything I would change about the experience, I mentioned a small detail: I noticed a bit of dust on the elevator walls. By the end of the day, it was gone. I also want to thank Krystal and Armando for their help when I got sick. They went above and beyond, arranging a COVID test, picking up Tamiflu, and getting me cough medicine. I’m so grateful for their support—they truly made our stay more comfortable despite the circumstances. We also want to thank Blanca the manager, and Jerry. Simply classy!
Stayed 6 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fisrt resort experience with hyatt vivid
It was a great choice .very nice rooms with great views.great staff ,very friendly and attentive. Alot of fun activities to do at resort . Their rooftop bar is great , has amazing view of cancun and great service .
Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco, seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the resort has everything you will need.
Stayed 6 nights in Dec 2024

10/10 Excellent

William

Liked: Amenities
Loved it
Stayed 5 nights in Jan 2025

8/10 Good

Sunkiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Decia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Hasn’t even been open for a year. Food is amazing, drinks are amazing. Spells AMAZING! Gorgeous and relaxing hotel. But I was VERY VERY impressed by ALL THE STAFF! This hotel has thee best staff. They are super kind and helpful. I really appreciated them. Can’t wait to come back next year!
Stayed 5 nights in Jan 2025

10/10 Excellent

Victor Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Oct 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Michael

Stayed 5 nights in Sep 2024

10/10 Excellent

Zalandtrice Marquise

Stayed 3 nights in Dec 2024

10/10 Excellent

Chi Yeon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs. Very clean.
Stayed 8 nights in Dec 2024

2/10 Terrible

zoha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
“The hotel had poorly organized programs, limited food variety, and inadequate service. The VIP section was disappointing, with few restaurants and limited entertainment options. Management and service were unprofessional and disorganized. Overall, the hotel felt like a completely amateur and inexperienced establishment.”
Stayed 5 nights in Dec 2024

8/10 Good

Maria Rebecca, San Antonio

Stayed 5 nights in Dec 2024

4/10 Poor

Arpita, Bengaluru

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice!!
Stayed 5 nights in Dec 2024

10/10 Excellent

jinna batista

Stayed 6 nights in Sep 2024

10/10 Excellent

Tameka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property- loved the spacious rooms and bathrooms
Stayed 4 nights in Dec 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Wonkuk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall good but services were slow
Stayed 5 nights in Dec 2024

10/10 Excellent

Thuy Dieu Nguyen

Stayed 4 nights in Dec 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Only wish the elevators were quicker.
Stayed 4 nights in Dec 2024