I regret to say that my recent stay at this VRBO property was an absolute nightmare. For several days, we did not have running water on the second floor, which made basic hygiene and daily activities unbearable. Despite contacting the host about the issue, they were very unhelpful. The host claimed that the water outage was due to issues with the City of Cancun's infrastructure, but after speaking with a neighboring guest, it became apparent that the host was lying to us. This blatant dishonesty and lack of concern for their guests is unacceptable. I would strongly advise against booking with this host and property, as they cannot be trusted to provide a safe, comfortable, and honest experience.