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Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Interior entrance
Outdoor banquet area
Honeymoon Room | View from room
Honeymoon Room | Minibar, in-room safe, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪2 min walk‬
  • Cancun Interactive Aquarium
    ‪5 min walk‬
  • Cancun Convention Center
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior | Minibar, in-room safe, desk, laptop workspace

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room

Honeymoon Room | Minibar, in-room safe, desk, laptop workspace

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

Minibar, in-room safe, desk, laptop workspace

Deluxe Double

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace | Minibar, in-room safe, desk, laptop workspace

Family Suite with Terrace

  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony | Minibar, in-room safe, desk, laptop workspace

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays on Park Royal Beach Cancun's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages.
The shopping around Park Royal Beach Cancun gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by La Veranda, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with hot stone massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute walk from La Isla Shopping Mall and a 5-minute drive from Forum Beach
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Park Royal Beach Cancun, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda – This poolside buffet restaurant serves breakfast, lunch and dinner.
El Pescador – This restaurant specialises in seafood and serves lunch and dinner. Open daily.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Andiamo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Ekinox – On-site bar. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transport to off-site activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 333 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 179 out of 1006 reviews
Rating 4 - Poor. 124 out of 1006 reviews
Rating 2 - Terrible. 111 out of 1006 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
me and my family had a great time! the room was spacious and the balcony was very big. the staff was very friendly and attentive and the room service was on time everyday. the only thing was the smell in the rooms sometimes. other than that, its a great place to stay.
Stayed 7 nights in Feb 2025

8/10 Good

Asha

Travelled with family
We are here for week , everything is good, except bathroom doors kind of need to fix.thank you
Stayed 5 nights in Feb 2025

10/10 Excellent

Neeraj

Stayed 5 nights in Feb 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

8/10 Good

Gladhies

Liked: Cleanliness, property conditions & facilities
Food was ok, not the best.
Stayed 5 nights in Feb 2025

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Service very friendly
Stayed 3 nights in Feb 2025

6/10 Okay

Masanori

Travelled with family
Disliked: Amenities
Beautiful beach
Stayed 5 nights in Feb 2025

4/10 Poor

Cesar Fernandez

Liked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

Thomas

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was real great, exept the room we got. Because all was wet, not clean and even our son hurt his food. Bad of you is, does I can not send you here the picture and video of it.
Stayed 6 nights in Feb 2025

8/10 Good

Nilofar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, the room was nice and spacious with friendly housekeeping service. Food had variety at the buffet, it was hard getting a dinner reservation at one of the restaurants. The wait was a bit unorganized, had to get there extra early to get a reservation before it fills up which can eat up at your time to enjoy the resort. The beach was the best part although it was hard getting a chair, I would recommend adding more chairs. I got a massage and it was excellent service. The gym facility was nice. Overall a great cost friendly place to stay if youre looking for a simple all inclusive place to enjoy.
Stayed 5 nights in Feb 2025

6/10 Okay

VUONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You have to get in line respiration for your dinner. Very annoying very hot so much people slow working. Food not good. Quality going down.
Stayed 5 nights in Feb 2025

4/10 Poor

Ryan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE READ ALL THE BAD REVEIWS BEFORE BOOKING HERE THAY ARE ALL TRUE!!! The beach was nice but we can only thank mother nature for that. The staff where impossible to work with and had no interest in fixing are complaints. Only two elevators in the building making very long waits to get to your room. the food was poor at the very best, nothing we tried to eat there was warm, cold things where warm and warm things where cold. thankfully no one got food poisoning. The A/C did not work in are room and the front desk staff did nothing to help. we even asked for a fan as the room was 26c all the time and no windows open. If you don't want to eat at the buffet every meal you have to make a reservation for dinner, but you will have no chance of making a reservation cause they use a hagiarchy system with color wrist bands that other colors have priority over yours. so really there is only one place to eat unless you buy into the time share program and get a better wrist band. This hotel is mostly for Mexico residents and for the most you will be discriminated against if you are waiting at the bar for drinks, line up for restaurants, ordering food or trying to get your order right. are group stayed for seven days and every day we ordered the same thing and only once did we get what we asked for. the biggest complaint of this hotel is the staff. I can not stress enough to read all the negative comments and then make your informed discission.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean front property across the street from a mall! My boys loved being in the ocean everyday We stayed in a family suite. Highly recommend. The picture of the room did not do it justice. It’s got a bedroom the size of a regular hotel room with a walk in closet and bath and the living area is large and also has its own full bath! The food was delicious and diverse. Always something everyone enjoyed. Ice cream machine during lunch time was a huge hit
Stayed 4 nights in Feb 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pro-beach, fresh french fries, champagne, drinks, clean, friendly, volleyball, hardworking staff, close to bus stop, food at Italian and Mexican restaurants, breakfast, family friendly. Meh-buffet, air conditioning in lobby(you’ll see) Con-making dinner reservations is archaic. Reservations open at 4:00 in the lobby, but get there at 3:15/30. Put a bag down on a wicker chair in the order you got there, go to the bar and drink. Bring your deck of cards and make the best of it. That is the best way to handle a system that needs to be seriously upgraded.
Stayed 6 nights in Feb 2025

2/10 Terrible

Jellice

Travelled with group
Disliked: Staff & service
The staff stole items from my room while at breakfast. The manager essentially defended the employee by stating it was my fault because the items were not in the safe. As if the safe was big enough to hold a lot of items. Would not recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

LUCILA, HARTFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suite with balcony room was bigger than i expected with 2 bathrooms. I loved the room with balcony at a reasonable price that I was able to afford. Every day the room was cleaned,all staff was respectful and were attentive to our needs and were available to assist with any questions we had. Enjoyed the location, it was perfect not too big and over packed. Walking distance to the mall and public bus line. Buffet was nice and the staff make sure we were taken care off. Wouldn’t change a thing.
Stayed 5 nights in Feb 2025

8/10 Good

KRISTI MARIE

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Debra, Prairie Village

Travelled with group
Liked: Staff & service
Disliked: Amenities
There are better choices than this resort in the Cancun area. Property is understaffed. There is no room service. You cannot make dinner reservations. Furniture is dirty. On the plus side, the beach area is very nice with no rocks. I would choose another resort, especially for adults.
Stayed 16 nights in Jan 2025

4/10 Poor

Carlos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sokun Kheiv, Memphis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
The beach and ocean were the highlight of the trip. There was plenty of loungers available by the water. That’s what we had come for! This was a small resort. The food was not up to par. It would have been nice to have more options and options for room service or bring food to our room. Our room was a large family suite which was great for our family of 5 but did not have a balcony or terrace as we had expected. There was no air flow though the room-no windows to open.
Stayed 5 nights in Feb 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in took over an hour, staff at the desk was horrible! Staff in restaurants and bars was nice. Food was horrible. We’ve been to Mexico over 15 times and this was the worst experience. I’ve never left a negative review after a stay but the front desk could be the worst of the worst. Check in and check out is a NIGHTMARE! Would not recommend. Check out RIU properties or Royal Solaris for better quality.
Stayed 3 nights in Feb 2025

8/10 Good

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

2/10 Terrible

Svitlana

Stayed 7 nights in Dec 2024