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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar
Land view from property
Boating
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Living room | 40-inch plasma TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Double Suite Luxury

View from property

Double Suite Luxury

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1013)
The price is CHF 148
for 1 room
includes taxes & fees
8 May - 9 May
Izla Beach Front Hotel

About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with reflexology, massages or detox wraps at Mystique
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks – This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 746 out of 1139 reviews
Rating 8 - Good. 239 out of 1139 reviews
Rating 6 - Okay. 88 out of 1139 reviews
Rating 4 - Poor. 35 out of 1139 reviews
Rating 2 - Terrible. 31 out of 1139 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
Stayed 6 nights in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Food and the property was wonderful Housekeeping and restocking the mini fridge didn’t always get done Main thing was not ever having hot water for showers every day we were there.
Stayed 7 nights in Jan 2025

10/10 Excellent

SUSAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. A most
Stayed 5 nights in Jan 2025

4/10 Poor

Shannon

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Will not go back

Checkin was easy. The room was nice and the bed was comfortable. It stayed very cool in the room despite being windy and rainy outside There was no hot water for showers for the three days we were there. The morning of check out they finally had hot water. - but I had already packed everything so didn’t get to take a shower. We did not receive our complementary bottle until day before check out. They never refilled our mini bar in the room either Many of the wait staff - especially at playa Norte beach were not friendly and looked irritated to be there and deal with customers. The beach area and chairs were nice and the drinks were decent. The pool was very chilly and not alot of people at the pools or pool bar. They had a taco stand but you couldn’t even go get a taco and go sit to eat it. Why have a taco bar if you can’t even get a taco?! I had to go to the beach bar to actually order a drink though as they were not attentive at all. Food was mediocre at the resort. Breakfast buffet boring and not a lot of options for an all inclusive. I would not pay again for all inclusive based on food alone. And based on service of staff and no hot water I would not and will not ever stay here again. Do not recommend to stay here. For the amount of money we paid we were very disappointed. Staff didn’t even seem to care about our concerns.
View from room
View from beach chairs
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to all the best restaurants. Good breakfast buffet included.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Devon

Stayed 8 nights in Jan 2025

10/10 Excellent

Christine Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing!
Stayed 8 nights in Jan 2025

10/10 Excellent

stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort. Food was average. Room service was excellent. Friendly staff. Close beach

10/10 Excellent

Monica

Stayed 3 nights in Jan 2025

6/10 Okay

jada

Stayed 4 nights in Jan 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall we had a great experience. Pros - amazing location, updated facilities. peaceful, private adult only resort. The beach club was incredible. Everyone who worked there was very nice and helpful. Walkability was great - a quick walk to the local nightlife restaurants and bars was a lot of fun. For an all inclusive the drinks and food options were good. Our favorite food was at the pool by far, whoever works that grill is a 10/10, second favorite food was at the beach club. Cons - not all rooms have pretty views. For what we reserved, we had the option between street/basketball court with a slight ocean view, or a cemetery view. Also we had a lot of difficulties with hot water (it sounds like a few other patrons had the same issue as well). They ended up being able to fix it so we had decently hot water for our shower, but the tub outside got luke warm at best. Also none of the hot tubs by the pool were hot…. The hottest body of water available was the main pool with the swim up bar. Satay left a lot to be desired for how hard it was to get into, but was decent enough. We enjoyed our time at Privileges Aluxes and Isla Mujeres and would be happy to go again.
Stayed 3 nights in Dec 2024

10/10 Excellent

tree, Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited over Christmas, the property is nice, the room was clean and the staff was very friendly. I did not think the good was great at all and would not pay for the all inclusive. Very easy walking distance to down town Hidalgo Street so you have a big selection of bars and restaurant's. The beach is very nice just wish they had music playing. Overall we would return just not do the all inclusive.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The included breakfast was great! Didn’t do the all inclusive since there was a lot of different options to eat within waking distance. Would definitely stay here again next time.
Stayed 3 nights in Jan 2025

10/10 Excellent

james

Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Stayed 7 nights in Dec 2024

6/10 Okay

Simon

Stayed 7 nights in Dec 2024

10/10 Excellent

Jordan Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

clayton

Liked: Cleanliness, staff & service, property conditions & facilities
They gave us an upgrade and the front end staff was very friendly. Security guard was not friendly to a friend when they came to visit for 10 minutes
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Just left, 4 nights in January. Food was outstanding, drinks were strong! The pool wasn’t heated but manageable when the sun was shining, chilly in the shade. The showers were warm at best but if that’s the worst part, no biggie. Beautiful resort, great staff, comfortable room. Would definitely return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was an excellent option
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the different areas you could eat at. The different settings added a nice touch. Wish the beach was more private. Would be nice if the beach bar or the Sabio outside bar were open a bit later. Minor things though, absolutely love Privilege! Our 2nd time staying there. We will be back.

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul Christopher

Stayed 4 nights in Dec 2024