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Royal Solaris Cancun - All Inclusive

4.0 star property

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Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout curtains
Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout curtains
Reception
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪13 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Jetted Tub, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Romance Package, Ocean View | Beach/ocean view

Romance Package, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Lagoon Room

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Superior

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Deluxe With Sea View

Free minibar, in-room safe, desk, blackout curtains

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior With Lake View

Free minibar, in-room safe, desk, blackout curtains

Room Superior With Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Room Deluxe With Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (4098)
The price is CHF 231
for 1 room
includes taxes & fees
11 May - 12 May
GR Solaris Cancun & Spa - All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near El Rey Ruins
At Royal Solaris Cancun - All Inclusive, hit the beach, dine on-site at Las Fuentes or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and a safe. 40-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Royal Solaris Cancun - All Inclusive. During your stay, you're just a quick walk from Nichupté Lagoon. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a swim-up bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, fitness classes and yoga classes
  • Guests have great things to say about the beach and the helpful staff
  • Within a 15-minute walk of El Rey Ruins and Iberostar Cancun Golf Course
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

Las Fuentes – This buffet restaurant only serves breakfast.
Rosmarinus – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 671 out of 1542 reviews
Rating 8 - Good. 378 out of 1542 reviews
Rating 6 - Okay. 259 out of 1542 reviews
Rating 4 - Poor. 102 out of 1542 reviews
Rating 2 - Terrible. 132 out of 1542 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nichole

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Honestly I can’t believe this is even rated as highly as it is. It was so awful. The food, the staff. The coffee is so bad and I know that sounds so crazy but I don’t even understand how it could be that bad. We also had no hot water or tv for the week so that was fun. No one helped out with that. I would love a partial refund. Very disappointed
Stayed 5 nights in Jan 2025

8/10 Good

Angibel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain too much as this resort was beautiful, you get exactly what you see. The hotel is located in a very safe zone of Mexico where the national guard are the police force. They walk around the beaches and drive around often to ensure safety of the guests of zona hotelera. The staff is very nice aside from the employees who are trying to get you to buy a membership to the hotel. The only complaint I can really say I had was the buffet food. The options were almost always the same. Slight changes depending on “theme.” This hotel targets the European audience and therefore the food is more their taste and not authentic Mexican food at all! No mexican tacos, elotes, flautas, etc. the only Mexican food available everyday were chilaquiles. The pools are very crowded after 12 noon and will be this way until about 6pm. Hot tub was not always warm which was a downside as it was very windy during our stay making it feel a little cold. The beach had red danger flags posted our entire 7 day stay so beach swimming was very minimal. The area the hotel is located in has busses driving during the day for $1 USD you can ride this bus to the nearby beaches and shops. Definitely worth visiting as you will get breathtaking views and the shops have amazing prices for authentic Mexican items.
Stayed 7 nights in Jan 2025

10/10 Excellent

Glenda

Stayed 4 nights in Jan 2025

8/10 Good

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

andresa

Stayed 2 nights in Jan 2025

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis Edinson Camayo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Several water leaks falling into the eating area, When showering, shower door missing rubber seal, water goes all the way into the room.
Stayed 3 nights in Jan 2025

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is good overall. It is safe and the beach is beautiful. The all-inclusive service is good. Two details that could be improved would be that it is difficult to access the restaurants with reservations and the tourism style of the people who offer tours within the hotel or other offers is a bit aggressive.
Stayed 6 nights in Jan 2025

8/10 Good

Yurex

Travelled with family
Liked: Staff & service, amenities
Excellent
Stayed 5 nights in Jan 2025

4/10 Poor

Josefina

Stayed 3 nights in Jan 2025

6/10 Okay

Gladiston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay .All the stuff are very nice and everyone looked all professional and helpful.We had a lagoon view room .The room is really nice despite two days that we came back from the beach and the room entrance and restroom had lots of water on the floor.The water was leaking from the ceiling and I think it was the ac . We notified the receptionist and they had someone from maintenance draining the water.Thumbs up for the waiters,cleaners,and restaurant stuff.Always so nice .Would definitely come back .
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Nabeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s very comfortable for the family’s with kids , variety of activities , the food was average good, the hotel was clean safe and quiet at night , the pool was clean .. overall I recommend the hotel for the family with kids .. definitely I’ll back.
Stayed 6 nights in Jan 2025

8/10 Good

Marvin John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all awesome. The room was very clean and comfortable. The food was very good as well. The drinks were just ok.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ebubechi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my room and the ocean view
Stayed 2 nights in Jan 2025

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Royal solaris was a great time, If you’re looking for an All inclusive hotel which offers privacy and is not a tourist trap then this is the place
Stayed 4 nights in Jan 2025

10/10 Excellent

Annie

Stayed 5 nights in Jan 2025

10/10 Excellent

Floyd Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a excellent holuday
Stayed 7 nights in Jan 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Urszula Genowefa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was incredibly friendly and hard working, making sure we had a pleasant experience. A special shout- out to Freddie at the front desk. He was exceptional, understanding and fulfilling every request. I highly recommend to anyone Royal Solaris Hotel seeking a comfortable and enjoyable place to stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nidia Anabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly.The food was very delicious.
Stayed 4 nights in Jan 2025

6/10 Okay

Maria Isabel

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The romance package was a fun addition to our stay:)
Stayed 5 nights in Jan 2025

6/10 Okay

Haley

Travelled with family
It could use a little upkeep, the place was a bit worn with toilet problems. Staff was generally very nice though, dining was okay.
Stayed 4 nights in Jan 2025

8/10 Good

Douglas, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Jan 2025