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Seadust Cancún All Inclusive Family Resort

3.5 star property

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Suite, 2 Double Beds, Oceanfront | Free minibar, in-room safe, blackout curtains, iron/ironing board
On the beach, white sand, sun-loungers, beach umbrellas
Beach/ocean view
9 bars/lounges, swim-up bar, beach bar

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Family Suite, Multiple Beds (King)

Family Suite, Multiple Beds (King) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, Multiple Beds (King)

  • Partial sea view
  • 55 sq m
  • Sleeps 5
  • 1 Single Bunk Bed and 1 King Bed

View all photos for Deluxe Suite (Double)

Deluxe Suite (Double) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite (Double)

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Suite, 1 King Bed

  • Partial ocean view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Oceanfront

  • Hill view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront | Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Oceanfront

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds | Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Suite, 2 Double Beds

  • Partial ocean view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 King Bed (Master, Sunset View)

Grand Suite, 1 King Bed (Master, Sunset View) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Grand Suite, 1 King Bed (Master, Sunset View)

  • Lagoon view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed

  • Partial sea view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds | Beach/ocean view

Standard Suite, 2 Double Beds

  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed

  • Lagoon view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Double)

Family Suite, Multiple Beds (Double) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, Multiple Beds (Double)

  • Partial sea view
  • 55 sq m
  • Sleeps 5
  • 1 Single Bunk Bed and 2 Double Beds

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About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Seadust Cancún All Inclusive Family Resort's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Housekeeping is available on request.
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Seadust Cancún All Inclusive Family Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Hotel Zone Beaches. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Florencia, one of the property's 9 restaurants and 9 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Treat yourself to body treatments, facials or hydrotherapy at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the room service and bar
  • Within a 15-minute walk of La Isla Shopping Mall and Hotel Zone Beaches
Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

Florencia – This restaurant specialises in Italian cuisine and only serves dinner.
Big Ben – This steakhouse only serves dinner. Reservations are required. Open daily.
Samurai – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Food Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Manhattan – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 15 June 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 949 out of 2163 reviews
Rating 8 - Good. 543 out of 2163 reviews
Rating 6 - Okay. 279 out of 2163 reviews
Rating 4 - Poor. 170 out of 2163 reviews
Rating 2 - Terrible. 222 out of 2163 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high values
Stayed 3 nights in Jan 2025

10/10 Excellent

Juliana da Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good options for drink and food.
Stayed 5 nights in Jan 2025

8/10 Good

Jonathan M Saenz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Jan 2025

6/10 Okay

Rachel L

Travelled with family and small children
Room keys stopped working
Stayed 3 nights in Jan 2025

6/10 Okay

Line Marie Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything seems to be about Infinity. Although the staff and the food was excellent, the building is very blah, looks worn down and needs a full refresh. A couple elevators were out the whole time. Workers were hammering by hand to fix the Infinity pool for over 5 days, starting at 8 am. It's understandable that work needs to happen but seriously, 8 hours a day? With a jack hammer? The gift shop is ridiculously overpriced. Not planning on going back or referring.
Stayed 7 nights in Jan 2025

10/10 Excellent

Stanley, Houston

Stayed 4 nights in Dec 2024

4/10 Poor

Alastair Mark, Chicago

Travelled with family
Disliked: Staff & service, property conditions & facilities
The Good: it felt safe; the front line staff were lovely; the food was okay to very good depending on where you ate (the restaurants were very good and the buffet was fine); the location is beautiful; room was clean. The Okay: elevators took a long time and several were out; the property is quite dated, even by developing world standards; the room was musty. The Bad: multiple people in and around the lobby, interrupting guests trying to sell them a product or service/tour (not what you want when you pay that kind of $) if you ignore them they leave you alone but still. We were literally intercepted by someone trying to sell us tours between check-in and our room - 30 seconds into the stay! The LAST thing you want after a day of travel! Not sure if that's a standard practice in Cancun but it was very off-putting. The Terrible: when we were waiting for our transport back to the airport, paint started raining down on us and our personal belongings as a result of work in the lobby and wind! It got in our hair, on our bodies, on our clothing, accessories, phones and luggage. When I returned home I was able to get most of the paint out, but several of our bags and a pair of pants remained splattered with white paint. When I reached out to Seadust the day after, they first ignored me and then they re-routed me to Expedia - this happened in THEIR lobby to THEIR guests!? All I asked for was them to please contact me about replacing the few items I couldn't remove paint from.
Stayed 2 nights in Jan 2025

8/10 Good

Benito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Jenifer

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
There are several restaurants to try, the beach and waves were awesome! Pool wait staff were nice, especially Joaquin! However he was probably the only staff that provided great service. Restaurant wait staff could care less. Several food options, but often sat so it was cold. The pool snack area said it would open at 1130 and several days the cook would send you away saying it was not open yet, but the food it sitting there. Just rude in general. There was a large group of us and the general consensus was staff were poor and only caterers to luxury members.
Stayed 7 nights in Jan 2025

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Rooms were kept clean and the cleaning staff is great! Very friendly and helpful! The resort is not very handicapped accessible. Especially the pools. The Manhattan and Italian restaurants had great service. The Samurai restaurant had terrible service and didn’t bring some of the food we ordered. The buffet was generally good but food was cold most of the time. The service was not great just trying to get coffee in the morning. The view from our room was beautiful. Most places we have stayed at always had chips,cheese,and pico de gallo for bar snacks but nothing… basically burgers and fries. Over all the family had a great time and loved the waves
Stayed 7 nights in Jan 2025

10/10 Excellent

kasee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a little run downed. However, we still enjoyed it! The spa and sport courts were closed so we had to find other things to do around the resort. All the staffs were amazing! Overall we would come back!
Stayed 5 nights in Jan 2025

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Nov 2024

2/10 Terrible

Lisa Lauren

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in need of a major repair. Adult pool is drained and not useable. Hallways are filthy, and room service items are left in hall for 24 hours. Pool area does not have adequate lounge chairs (and our travel dates were not peak travel). Linens are not changed daily. Elevator ceiling lights are leaking water. Very disappointed.
Stayed 6 nights in Jan 2025

4/10 Poor

Kamaraj Christopher

Travelled with family
Food and drinks are pathetic
Stayed 4 nights in Dec 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs a serious update including the rooms. The restaurants were a let down. The staff was friendly and worked really hard to keep up with the huge demand of guests.
Stayed 7 nights in Dec 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
There were nice restaurants, but there was always a wait! We were there celebrating our 30th wedding anniversary. We were asked numerous times if we were celebrating anything, but yet we never even received a special dessert.
Stayed 7 nights in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Rudeness of the staff member (male) at the time of leaving the hotel was disrespectful and rude to my husband, staff member said to my husband are you not listening ?? rooms are very dated, moldy smell.Please DONT spent your money staying in this “resort”.

10/10 Excellent

Sayeeda Fahmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting Cancún for the first time and staying at Seadust was the best decision we took as a family. The food, the staff, the room, the view, the ambience, the daily activities every single thing was top-notch. I would like to express my heartfelt gratitude to the hotel management for caring so much for their guests and really exceeding our expectations in all sense.I am a happy client.
Stayed 3 nights in Dec 2024

10/10 Excellent

joel

Liked: Staff & service, property conditions & facilities
very good hotel for the kids
Stayed 2 nights in Nov 2024

10/10 Excellent

anderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 4 nights in Dec 2024

8/10 Good

Kiran

Liked: Cleanliness, staff & service
Pro: Great access to the beach. Con: No fireworks for new year?
Stayed 3 nights in Dec 2024

6/10 Okay

Gavin Michael

Liked: Staff & service
Disliked: Property conditions & facilities
So much of the things to do were not open,
Stayed 5 nights in Dec 2024

8/10 Good

Prabal

Liked: Cleanliness, staff & service, property conditions & facilities
It is a kids' friendly resort which I liked the most.
Stayed 4 nights in Jan 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Some areas of the resort were closed or inoperable (elevators). The food was WONDERFUL!
Stayed 4 nights in Nov 2024

4/10 Poor

Tiffany Wan-Ching

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: Entertainment and service staff are extremely hardworking and friendly. Beach and ocean front views are beautiful. Cons: 2/4 members of our family got food poisioning. Many facilities were closed. (Eg. Tennis and basketball courts, theatre) Elevators are too slow, and the stairwells are dirty. Lineups for the restauraunts were very long, and the food wasn't great. Many people trying to sell you additional excursions, even when picking up towels, which is very annoying. We didn't like how they pushed their infinity club membership. Resort is small (beach area is limited, small pools, small dining areas)
Stayed 7 nights in Dec 2024