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Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Reception
Exterior
Bar (on property)
Family Room, Multiple Beds | Blackout curtains, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Cathedral of Our Lady of Lourdes
    ‪20 min walk‬
  • Alpen Park
    ‪3 min drive‬
  • Gramado Covered Street
    ‪11 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪107 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Blackout curtains, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout curtains, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Blackout curtains, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Blackout curtains, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Blackout curtains, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Exterior

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4.6 out of 5, Wonderful, (681)
The price is CHF 42
for 1 room
includes taxes & fees
6 Apr - 7 Apr
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About this property

Hotel Serra Canela

Hotel with free parking, near Alpen Park
A 24-hour front desk, tour/ticket assistance and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with free toiletries and blackout curtains. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Serra Canela, you'll be within walking distance of Alpen Park. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Alpen Park and 8 minutes from Hollywood Dream Cars Museum
Hotel Serra Canela offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. Self parking is free.

This 3-star Canela hotel is smoke free.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 111 reviews
Rating 8 - Good. 35 out of 111 reviews
Rating 6 - Okay. 11 out of 111 reviews
Rating 4 - Poor. 3 out of 111 reviews
Rating 2 - Terrible. 5 out of 111 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Sugestões
De modo geral, gostei da estadia. Mas gostaria de deixar como sugestão: melhores toalhas de banho, touca de banho no banheiro e mais variedades/opções no café da manhã. Muito barulho dos outros hóspedes, infelizmente. Mas o atendimento na recepção em todos os horários, nota 10.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Simples e limpo.
Stayed 1 night in Dec 2024

2/10 Terrible

Emily

Stayed 1 night in Nov 2024

10/10 Excellent

JOAO

Stayed 2 nights in Dec 2024

10/10 Excellent

Rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Achei muito bom,café da manhã bom
Stayed 1 night in Nov 2024

10/10 Excellent

GILSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2024

8/10 Good

Ronner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os quartos sem isolamento acústico, muito barulho corredor e quartos de cima .de mais ok.
Stayed 1 night in Nov 2024

10/10 Excellent

vagner

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa experiencia
Pessoal atencioso, hotel organizado, café muito bom, bem localizado, só peca por não ter smart tv e frigobar no quarto. e pelo elevador não ser confiável, mas a experiência no geral foi muito boa. Certamente vai ser nossa primeira opção em outros passeios
Stayed 1 night in Nov 2024

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Experiência boa, os recepcionistas são excelentes. Único ponto negativo é sobre a localização, distante de comércios (padarias, drogarias, mercados, restaurantes…) e situado em um morro, impossibilitando a locomoção a pé, para qualquer lugar é necessário pedir um Uber se não estiver com carro.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível, informei que era uma viagem de comemoração de 6 meses de noivado, e deixaram o quarto com uma decoração especial e sem custo adicional! Quarto muito confortável e o chuveiro com uma pressão muito boa!
Stayed 1 night in Nov 2024

10/10 Excellent

Eloi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos a estadia.. O atendimento foi nota 10
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Catia Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Luiz

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Míriam Rosane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia foi muito boa, porém sentimos falta de frigobar no quarto, recepção muito prestativa e simpática
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Luciana

Stayed 1 night in Sep 2024

8/10 Good

MARCO A S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa estadia
Muito boa estadia. Cerca de 25 minutos caminhando até a catedral, ótimo atendimento e um gostoso café da manhã.
Stayed 1 night in Sep 2024

10/10 Excellent

Andre Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento.
Stayed 1 night in Sep 2024

2/10 Terrible

Gabriela

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ariani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024