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The Malcolm Hotel

4.0 star property
VIP Access

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Photo gallery for The Malcolm Hotel

Exterior
Mountain view
Concierge desk
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Canmore Caverns
    ‪4 min drive‬
  • Grassi Lakes
    ‪5 min drive‬
  • Silvertip Golf Course
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Malcolm Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Executive King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Executive King

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mountain View Premium King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium King

  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Royal King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Royal King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mountain View Royal King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Royal King

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Malcolm Premium King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium Double Queen

  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King | Premium bedding, in-room safe, desk, blackout curtains

Malcolm King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Superior King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Superior King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Pet Friendly Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Malcolm Hotel

Eco-certified hotel with 2 hot tubs and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Malcolm Hotel . During your stay, you're just a quick walk from Big Head Sculpture. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, complimentary bicycles and hiking/biking trails
  • Guests have great things to say about the pool and the clean guestrooms
  • 10 minutes by foot from Canmore Museum and Geoscience Centre and a 4-minute drive from Canmore Caverns
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Malcolm Hotel , you'll find 2 hot tubs, an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 8800 square feet (818 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the eco-certified The Malcolm Hotel . Free self parking is available.

This 4-star Canmore hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Estonian, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Ski passes

Family friendly

  • Arcade/game room
  • Children's games
  • Highchair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (8,800 square foot of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1007 reviews
Rating 8 - Good. 160 out of 1007 reviews
Rating 6 - Okay. 42 out of 1007 reviews
Rating 4 - Poor. 20 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel in a great area close to downtown, restaurants and shopping. Amazing outdoor pool and hot tub with million dollar views of the surrounding mountains.
Stayed 1 night in Jan 2025

10/10 Excellent

Michel

Liked: Amenities
Great hotel and staff highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I travel A LOT for work so I’ve had a lot of experience with hotels. I chose this one for our vacation and I couldn’t be happier. The staff were knowledgeable and attentive. The hotel was very well decorated, the room was perfect and the view was breathtaking. The restaurant experience could have been a bit better but they were absolutely packed. Overall, I’d like to thank the staff for a wonderful experience and I look forward to staying again!
Stayed 2 nights in Dec 2024

6/10 Okay

Travis

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Typically we stay at another resort style hotel for NYE but wanted to try something new this year. It was a big disappointment to find out that our only option to ordering any type of drink or late night snack was to order it to our room since the entire lounge and restaurant were booked for a private event. This is something guests should be notified of in advance. Noise is also a major issue on the 3rd floor. We initially thought it was the people above us and when asked if we could move rooms if they were staying, we were told they were checking out. The noise continued with loud stomps that would vibrate the hanging light fixtures. We realized it was people running in the hallway above that vibrates right through the floor. Perhaps the running is less common throughout the year as it was NYE so we would give it a pass. Overall, it wasn't a bad stay but nothing special and we will stick to the other resort that has more going on for the Christmas/NYE holidays.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kellee and Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrius, Riverview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, friendly staff. 0 complaints.
Stayed 3 nights in Dec 2024

6/10 Okay

Spencer

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Canmore
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(5) Star
Stayed 2 nights in Dec 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was located right above the pool door and it was quite loud as people entered and exited the pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Amelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
The Malcolm is unreal! Great service, amenities, food and more!
Stayed 1 night in Dec 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Always a pleasure. Top notch hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

PO YEN

Stayed 2 nights in Nov 2024

10/10 Excellent

angie

Liked: Cleanliness, staff & service, property conditions & facilities
We love the games and seating areas on the second floor. Wonderful staff and ambiance
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, this hotel is so beautiful. The restaurant was great as well. The hot tub and pool were absolutely tops. The only thing was we wanted to settle into a movie at night after a day of hiking around and the only option was terrible cable tv. I think a hotel of this calibre needs to offer guests an option to log into Netflix etc, or even old fashioned pay per view. Nonetheless, we will be back.
Stayed 2 nights in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fantastic stay. You feel treated very well. Great professional staff and such a beautiful place to stay. If your looking something off the main drag in quiet part of town, the Malcolm is the hotel for you. Plus a touch of luxury in the mountains always helps.
Stayed 1 night in Dec 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024