4/10 – Schlecht
Jonathan E.
3. Sept. 2025
Gut: Sauberkeit
On the second morning of our one-week stay, a roofing crew showed up. When we came back from going out for breakfast, there was a 1-foot-square hole in the ceiling through which we could see the sky, and debris all over the kitchen. The host paid to put us up in a good hotel nearby for two nights while repair work was done, but after some fairly adversarial negotiations only gave us an additional 5%-6% discount on our stay. The hotel was expensive for the host, as you would expect for anything nice booked at the last minute in this area, but we felt that somebody truly focused on the customer experience would have done more for us in such a crazy situation. Once we were back in the apartment, one of the smoke alarms went off loudly in the middle of night (there was no smoke), and I had to disconnect it. BTW, it is not a cottage, but a small apartment in the back of a house. We generally liked it apart from the temporary hole in the roof, but the kitchen was missing a few key items such as basic coffee supplies. The unit supposedly sleeps 4, but I would suggest only suggest it for a couple. Some people might have trouble getting into the right side of the main bed, since it's against a wall.There was also contradictory information about the day of garbage pickup (the house manual said one day, but a sign in the kitchen said a different day).
Jonathan E.
Aufenthalt von 7 Nächten im August 2025