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The Commodore Hotel

4.0 star property

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Photo gallery for The Commodore Hotel

Lobby
Lobby
Premium bedding, minibar, in-room safe, desk
35-inch plasma TV with satellite channels, TV, pay films
Lobby lounge, pool views, open daily

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Portswood Road, Portswood Square, V and A Waterfront, Cape Town, Western Cape, 8002
  • Two Oceans Aquarium
    ‪8 min walk‬
  • Cape Town Stadium
    ‪11 min walk‬
  • Cape Town Cruise Terminal
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Accessible

Premium bedding, minibar, in-room safe, desk

Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Studio Suite (JSUK)

Premium bedding, minibar, in-room safe, desk

Junior Studio Suite (JSUK)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Premium bedding, minibar, in-room safe, desk

Family Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Twin Room (LUXT)

Premium bedding, minibar, in-room safe, desk

Standard Twin Room (LUXT)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (Accessible ACCT)

Premium bedding, minibar, in-room safe, desk

Twin Room (Accessible ACCT)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Twin Room (FAMT)

Premium bedding, minibar, in-room safe, desk

Family Twin Room (FAMT)

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Commodore Hotel

Family-friendly hotel connected to a shopping centre in Cape Town with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
The Commodore Hotel offers 234 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 35-inch plasma televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Commodore Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from The Watershed. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Enjoy garden views while dining at The Clipper Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, hydrotherapy or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Cape Town Stadium and a 2-minute drive from Long Street
  • Airport shuttle service available for a fee
The Commodore Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly The Commodore Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Clipper Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Admiralty Bar/Lounge – Overlooking the pool and garden, this lobby lounge only serves light fare. Open daily.
Terrace – This café is located by the pool. Open daily.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Secured, covered parking on site (ZAR 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 220 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Admiralty Bar/Lounge
  • Terrace
  • The Clipper Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch plasma TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Commodore Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 220 per person
  • Covered self-parking fee: ZAR 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Commodore Cape Town
Commodore Hotel Cape Town
The Commodore Hotel Hotel
The Commodore Hotel Cape Town
The Commodore Hotel Hotel Cape Town

The Commodore Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 853 reviews
Rating 8 - Good. 323 out of 853 reviews
Rating 6 - Okay. 65 out of 853 reviews
Rating 4 - Poor. 25 out of 853 reviews
Rating 2 - Terrible. 18 out of 853 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Britta

Travelled with partner, Travelled with group
Excellent location. The front desk staff were not very welcoming but the dining room staff were excellent. Their attentive and friendly service were much appreciated.
Stayed 3 nights in Dec 2024

8/10 Good

diane

the hotel is dated, but it was very comfortable th
The greeters at reception never ever smiled. They did not talk nicely or look at you in the eye like they were afraid of me sad they did not speak loudly and they were not approachable not friendly at all like I was bothering them because they were all standing together talking and I was an intrusive
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
Very good staff, lovely location
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Commodore has an Old World elegance. Our room was large enough (not spacious but generous) and it was immaculate. The staff members were lovely - helpful and personable. There is a very nice door/outdoor restaurant where the food was delicious and the service excellent. Location wise - it’s about a long city block to the V & A shopping area which offers anything you need in n a safe atmosphere. We enjoyed out stay very much.
Stayed 3 nights in Dec 2024

8/10 Good

Ineke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in excellent location.There is an inflexible 2pm check-in, though I had contacted the hotel earlier to ask for an earlier check-in as we were arriving early. We found it irritating and annoying that tour groups and many other people were given rooms, and though we asked several times, our room was not available until 2pm on the dot. Surely they could have a little effort to get a room ready so that we didn't have to wait 5 hours. As a result, I would not stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Excellent in every way
Amazing room, service, friendliness, and very helpful!!! Highly recommend this hotel. It was a great area to walk shop and dine. Best hotel we have stayed in.
Stayed 3 nights in Dec 2024

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and room decor! Over all services are good except some update needed for modern world, such as property outlet for electronic charges, WiFi constantly have issue with changing password, some front office staff are not speaking proper English.
Stayed 3 nights in Dec 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Commodore experience
Excellent service, comfortable and clean. Restaurant very good for buffet breakfast and good menu for other times in the day and evening. Location perfect for Waterfront, easy walking distance, just 2 minutes.
Stayed 11 nights in Nov 2024

8/10 Good

Laura

Stayed 3 nights in Dec 2024

2/10 Terrible

Graham

Stayed 2 nights in Nov 2024

2/10 Terrible

Simon

Hidden extras No flexibility on check out time Hassled at table to pay for breakfast
Stayed 1 night in Nov 2024

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, amenities
Lovely hotel, beautiful lobby bar area. Plesant patio garden where you could eat, drink or chill. We had the Durban suite 2047, which was spacious and luxurious. However situated at the side and back of hotel. Small balcony with poor patio furniture. With no cushions. So not encouraged to sit out there. We ate in the restaurant the food was good. Overall staff was helpful plesant. However we had a few hiccups, which the hotel had to resolve. Dont expect quick responses. Stairwall indicates its staff only. Great location near VA waterfront
Stayed 2 nights in Nov 2024

8/10 Good

Rhianne

Liked: Cleanliness, staff & service, room comfort
The exec floor corner rooms offer an incredible view. Nice lunch and gym was well equipped. Room service was awful and despite saying it was awful I wasn’t offered a refund. Save your money and eat at the Time Out market really close to the hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Stayed 3 nights in Oct 2024

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could have been perfect but wasn’t
The property was lovely and we were going to return but unfortunately there was a problem with our bill and the hotels service and follow up was very poor. We spoke with several employees about adjusting out reservation even upon check-in. We were assured by multiple people it would not be a problem but upon check out discovered that it was never changed. We were charged for an extra night and were refused a refund. When this was escalated to a manager they said they would follow up because they had been in error and they never did and so the issue was not resolved. No accountability.
Stayed 4 nights in Nov 2024

8/10 Good

Aleeza

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

ALEXANDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

shruti

Travelled with family
Disliked: Cleanliness, staff & service, amenities
First night the heating did not work. Inconsistence in room maintenance. Hot water was not hot on the first night. Request for an iron took ages to be complied with. House-keeping was inconsistent from one day to another. There was an attitude of complacency.
Stayed 3 nights in Sep 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay, and look forward to returning to The Commodore Hotel on our next trip to Cape Town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located conveniently to walk to. Staff was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located hotel. Staff friendly & attentive. Very clean
Stayed 3 nights in Oct 2024