2/10 – Ungenügend
Tobie P.
1. Feb. 2025
Verbesserungswürdig: Sauberkeit
Beyond awful !!
I arrived at the property at check in and residence was not cleaned. I reached out to management and was told "let me see IF I can get someone out there" Upon my fit, I was relocated, but the replacement property had no parking any where close. After a melt down, I was partially refunded. The conclusion did not match the debacle. I planed this trip for weeks, I took vacation time, I drove 3/1/2 hour there only to be turned around and drive 4 1/2 hours home. Wasting a vacation day, 80. in fuel and little concern for the extreme inconvienance and disappointment this caused. The rest of my money has to be refunded. No compensation was offered and very little concern about the situation was offered. What was not known to management company was that I am a recent widow and this trip was an attempt at rebuilding my life and finding my way with out my spouse. Instead of a relaxing trip, it was a nightmare. Had the management company been symathetic, offered more than "let me see if I can get someone out there" or relocating me to a residence that did not even offer the ability to unload was salt in my wounds.
Tobie P.
Aufenthalt von 1 Nacht im Januar 2025