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Hotel Indigo Cardiff by IHG

4.0 star property

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Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
View from property
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • St. David's
    ‪1 min walk‬
  • St. David's Hall
    ‪3 min walk‬
  • Cardiff Castle
    ‪3 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 25.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

  • 30.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Hotel Indigo Cardiff by IHG

Eco-certified Cardiff hotel in Cardiff City Centre with bars
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and 24-hour room service.
Hotel Indigo Cardiff by IHG offers 122 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Indigo Cardiff by IHG. During your stay, you're just a quick walk from Principality Stadium. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Lefel6 Bar and Restaurant, a steakhouse that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness, overall comfort and spaciousness
  • Just a 3-minute walk from Cardiff Castle and 6 minutes on foot from Principality Stadium
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Lefel6 Bar and Restaurant – This steakhouse specialises in British cuisine and serves brunch, lunch, dinner and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 945 out of 1264 reviews
Rating 8 - Good. 228 out of 1264 reviews
Rating 6 - Okay. 62 out of 1264 reviews
Rating 4 - Poor. 15 out of 1264 reviews
Rating 2 - Terrible. 14 out of 1264 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and very comfortable rooms. Excellent restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Indigo, and it was an absolutely wonderful experience from start to finish. The hotel’s design is vibrant and stylish, with each room beautifully decorated. The staff were exceptionally friendly and attentive, always ready with a smile - It’s clear they take great pride in creating a welcoming experience for guests. Overall, I’d highly recommend Hotel Indigo for anyone looking for a memorable, high-quality stay with a touch of local charm. It’s the perfect blend of comfort, style, and service, and I’ll definitely be returning!
Stayed 1 night in Nov 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded our expectations. Had a great deal on a superior room. Loved that we had wine/cider/soft drinks/crisps for free in mini bar. Staff on reception were very friendly and helpful. Allowed us to check in at 12- as room was available. Excellent breakfast and again the staff were first class. Our room was at the back of the hotel- so it’s was exceptionally quiet. We didn’t hear a thing. Location great- right in the centre and five minute walk to castle. The half price parking was appreciated- although it was still £17 (but that’s city centre parking for you). Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

HARRY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely saty made to feel really welcombe breakfast we amazing rooms clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cymru 2024 Road Trip
It was a one night stop on our way from Western Wales to Cornwall and a much needed rest between our destinations. It was a perfect City respite for our road trip :)
Stayed 1 night in Oct 2024

8/10 Good

Mobin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, very kind members. The only down side was the old smelly parking.
Stayed 1 night in Oct 2024

8/10 Good

Mobin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, kind and helpful receptionist. Nice hot food for breakfast. Very sustainable and highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Indigo Cardiff overnight stay
We really loved the room and the quirky features. We had a room with miners lamps and other Welsh touches. It was a great size, with a fabulous shower. Bed was super comfy. Will definitely return. Our room had an obscured window so not sure what we were facing?
Stayed 1 night in Oct 2024

10/10 Excellent

Lene

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for shopping trip
Really friendly staff. Not much natural light in room, as small courtyard facing window, but very comfortable, and no street noise
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, amenities
Disliked: Staff & service
/
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but could be great!
Firstly, the location is excellent, close to the shops and bars, NCP parking a few minutes walk away, and the castle is just down the road if that's your thing. Our room was quite large and nicely decorated, clean and quiet. We were given a disability room, so I'm not sure that reflects the rest of the rooms, but it was fine for us. The bed wasn't great as the mattress seemed a poor quality sprung mattress - there was an annoying squeak even from breathing, so that should be improved, especially for the nightly price bracket being charged. My biggest gripe was the hotel bar. Although it was a nice place, the prices were a rip off, even for a city centre. Not sure £20 is right for a mediocre cocktail and a lager. On a positive note to finish, the reception staff were lovely and we were able to check in early which is a bonus. I would stay again, I wouldn't visit the bar and would hope for a more comfortable mattress!
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual choice to stay in Cardiff
Last minute getaway on a Sunday night. Asked at check in whether we wanted a quiet room or city facing. We mentioned that it was our 4th visit and jokingly said to put us in the best room available. We were pleasantly surprised by the room. No view bit a lovely spacious room, tastefully decorated.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel in Cardiff with consistently good service. New restaurant is excellent and well worth visiting.
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden gem , tucked away off a busy Main Street , really quiet. Rooms are big and excellently decorated with reminders of Welsh industry. Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel lovely decor in rooms
Very lovely receptionist checked me in. The food in the restaurant was delicious with good service.
Love this rocking chair in my room
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
Lovely hotel with original features and a really cozy vibe, Great beds, nice extras. Really good breakfasts too
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024