We stayed here as a group for a wedding, and had a wonderful time. The staff Bridis and Luis were very friendly and accomodating, and quick to address whatever we needed with some quick translating. The breakfast every morning was so so delicious, I miss the daily arepas and juice especially! The rooms were very cool and a relief from the hot and humid Cartagena weather, no issues with temperature control. The street was a picturesque quieter one in the area, which was nice to return to after a long day in the town. The pool area is of course in open air, so we did have a minor ant issue that trickled to a bedroom, but the staff was quick to handle and remove with some spray, which solved the problem.
Sebastian was super easy to communicate with, and very quick to allow us to check out a bit later as our flight was in the afternoon - which was so kind.
Overall a great and safe stay for a group, with a ton of convenience and amazing service!