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Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

4.0 star property
VIP Access

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Terrace/patio
Studio Suite, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Studio Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Cra. 5 #36-16 ,Calle del Cuartel, Cartagena, 130001
  • Walls of Cartagena
    ‪4 min walk‬
  • Clock Tower
    ‪4 min walk‬
  • Cartagena de Indias Convention Center
    ‪9 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Studio Suite, Multiple Beds, Non Smoking

  • 107 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Premium Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Premium Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, Non Smoking, Balcony

  • 117 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Room, 1 King Bed, Non Smoking, Courtyard View | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking, Courtyard View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Hotel with a full-service spa, a short walk to Walls of Cartagena
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace and spa services.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with a safe and complimentary bathrobes. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
The on-site spa has couples treatment room(s). Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals. During your stay, you're just a quick walk from Walls of Cartagena. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Walls of Cartagena and 4 minutes on foot from Clock Tower
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals.

This 4-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 11:30 PM and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50 per cent of room rate for check-in between 11:30 PM and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Casa Don Luis By Faranda Boutique

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 175 reviews
Rating 8 - Good. 18 out of 175 reviews
Rating 6 - Okay. 6 out of 175 reviews
Rating 4 - Poor. 4 out of 175 reviews
Rating 2 - Terrible. 4 out of 175 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shinehah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a very welcoming staff.
Stayed 4 nights in Dec 2024

4/10 Poor

Sanja

Travelled with family
Disliked: Cleanliness
For the amount that we paid for this property, it was far far overrated. With their “complementary breakfast “you had to pay for water; in terms of their in room coffee they limit how much you can have free coffee (I’ve never experienced that before ever in my 18 years of travel), otherwise you had to pay, which is ridiculous. They don’t even have Kleenex in the hotel room, and I had to repeatedly ask for a spoon because they were not willing to give me a spoon. I get far better treatment and services and amenities at the Best Western for 1/3 of the price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to relax and still enjoy the area.
Pleasant stay, everything is nearby. Has pool and spa pool with great view. Didn’t get a chance to try breakfast. I could never wake up early enough, probably because my room was very dark and stayed up really late
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing that makes this property unique is Eduardo! All the staff was amazing, but Eduardo was just extra special! This was by far one of the best hotels we have ever stayed at. Everything was beautiful, clean and the staff was amazing at every step. Really.made oit trip that much.more special.
Stayed 5 nights in Dec 2024

10/10 Excellent

Leanys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was everything you can want. Cleanliness is very important to me and they exceeded our expectations . Right in City Center. Close to everything. We did a girls trip but I would bring my husband and kids back here in a few months and stay here with them. We did massages one day and they were amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay inside the walled city. Very atento the staff and comfortable rooms. The hotel restaurant is very good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Omer

Stayed 4 nights in Nov 2024

10/10 Excellent

Camille

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Taylor

Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time there and it’s still a 5 star boutique hotel. They added so many great upgrades since my last visit. An actual speak easy bar hidden within the walls of the front lobby only for hotel guests is a unique touch. The only downside is for my makeup ladies the lighting isn’t good in the bathroom for makeup.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax.
Perfect place to relax in a fabulous city.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, the staff was very helpful and attentive to my needs.
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and wonderful service.
Wonderful and beautiful hotel, but no gym which was a big disappointment and the steps to the room didn’t look nice or sturdy.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem. The staff are professional, cordial, respectful , accomodating and simply Amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine AC, gorgeous setting
It was so nice to have a really strong AC unit in Cartagena. My room was dark and cool and comfy. The reception was exceptional and let me check in at noon, even though check in wasn’t for a few hours. They helped me book a cab for the airport. Would highly recommend staying here!
Stayed 2 nights in Jul 2024

2/10 Terrible

RJ

Liked: Cleanliness, staff & service
I prefer not to get into detail, but if you have a second person in your room they will charge you. Even though I clearly marked and it was on my reservation that there would be two people. They still charged $70/day! No where is that in writing. I was kind of held captive to pay it. I’ll never come back. It’s unfortunate, because it is a nice property. They’re sneaky! Also tried to charge me for drinks I didn’t use from the mini bar and a stuffed animal that was clearly left on the bed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever will be going back the whole staff is amazing
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es pleno centro y muy fácil accesos para todo
Stayed 3 nights in Jul 2024

6/10 Okay

James, Tracy

Stayed 2 nights in Jul 2024