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Travelers Suites Orange Cartagena

3.0 star property

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Photo gallery for Travelers Suites Orange Cartagena

Terrace/patio
Birthday party area
View from property
Studio (Apartment) | View from room
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Barbecue grill
  • Laundry

Explore the area

Map
Cra 10 No 5a - 15 Castillo Grande, Cartagena, Bolivar, 130001
  • Castillo Grande Beach
    ‪9 min walk‬
  • Rio Cartagena Casino
    ‪14 min walk‬
  • Bocagrande Beach
    ‪15 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Apartment (Three Bedroom)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Apartment (Three Bedroom)

  • 3 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for Apartment (Two Bedroom)

Minibar, in-room safe, desk, iron/ironing board

Apartment (Two Bedroom)

  • 64 sq m
  • 2 bedrooms
  • 1 bathroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Travelers Suites Orange Cartagena

Beach fun in outdoor pool, near Bocagrande Beach
An outdoor pool, a 24-hour business centre and a business centre are available at this smoke-free aparthotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include conference space, concierge services and dry cleaning. Each apartment provides a TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a minibar.
Travelers Suites Orange Cartagena offers 32 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. Televisions come with cable channels. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Travelers Suites Orange Cartagena. During your stay, you're just a quick walk from Malecón Bahía de las Ánimas. Features include free WiFi in public areas, free self-parking and a free manager's reception. This comfortable aparthotel has 32 apartments over 20 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony and cable TV
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 5 minutes by car from Bocagrande Beach and 6 minutes from Clock Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A free manager's reception is offered daily. Event space at this aparthotel measures 1076 square feet (100 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Travelers Suites Orange Cartagena. The aparthotel can provide concierge services and wedding services. Self parking is free.

This 3-star Cartagena aparthotel is smoke free.

The aparthotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Free daily manager's reception
  • Limited room service
  • Minibar

Bedrooms

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • 1,076 square feet of conference space
  • 24-hour business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: COP 55,000 per pet per night

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 32 units
  • Banquet hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 55000 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (one way)
  • Pet fee: COP 55000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Travelers Suites Orange Cartagena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Orange Suites Cartagena
Travelers Suites Orange
Travelers Suites Orange Aparthotel Cartagena
Travelers Suites Orange Cartagena
Travelers Suites Orange Cartagena Aparthotel
Travelers Suites Orange Aparthotel
Travelers Suites Orange Cartagena Cartagena
Travelers Suites Orange Cartagena Aparthotel
Travelers Suites Orange Cartagena Aparthotel Cartagena

Travelers Suites Orange Cartagena Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 137 reviews
Rating 8 - Good. 41 out of 137 reviews
Rating 6 - Okay. 16 out of 137 reviews
Rating 4 - Poor. 4 out of 137 reviews
Rating 2 - Terrible. 10 out of 137 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Rob

They give you no choice, but to wear a orange wristband for your entire stay and they charge you six thousand pesos per person for the wristbands, it says nowhere in the Expedia app when I booked online for the additional charges, The pool is a lot smaller than it looks in the photos, but nice view from the 20th floor…
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marussia

Travelled with family
Liked: Cleanliness, room comfort
Buena ubicación y los empleados son muy amables, también el desayuno es delicioso y en el piso 14 tienen una vista panorámica de la ciudad de Medellin. Good location and employee are so friendly also the breakfast are delicious and in the 14 floor have the panoramic view of the city of Medellin.
Stayed 3 nights in Sep 2024

6/10 Okay

Alberto M.

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Check-in process was very slow and the office was inside the parkade which seemed a little shady. There was no soap in the bathrooms which kept us from showering properly.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
The only bad thing is they charge for “bands” to walk around the building
Stayed 6 nights in Jul 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Jul 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment and view was amazing. We loved the location. I gave it a 4 star because of the lack of amenities. The pool was small, only had 4 lounge chairs, dining area small, breakfast variety not the greatest, and the elevator was small so wait time to the 20th floor (where pool and breakfast located) was long.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, room comfort
Good location. Fully load kitchen for cooking. Very clean. Great balcony.
Stayed 1 night in Apr 2024

6/10 Okay

Darlene

Travelled with family and small children
Liked: Amenities
No nos permitieron usar la lavadora y la secadora aún el apto teniendo disponible y fue una de las razones por las que reservamos.
Stayed 8 nights in Jul 2024

2/10 Terrible

Jesus

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The manager cancelled my reservation because was overbooked incorrectly Terrible reception services
Stayed 1 night in Mar 2024

10/10 Excellent

Jeannine

Liked: Property conditions & facilities
Excellent and quiet place
Stayed 3 nights in Jun 2024

8/10 Good

Steve

Liked: Property conditions & facilities
Good
Stayed 4 nights in Jun 2024

8/10 Good

Raúl E

Liked: Cleanliness, room comfort
Todo muy bien, excepto el drenaje de la ducha tapado.
Stayed 4 nights in Jun 2024

6/10 Okay

LUIS

Travelled with family
Apartment has many maintenance issues that could be solved Sheets and mattresses were not comfortable at all
Stayed 1 night in Jun 2024

8/10 Good

Edgardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good Location. Good value for 2 bedroom with patio; good breakfast.
Stayed 2 nights in May 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness
Stayed 9 nights in Apr 2024

10/10 Excellent

CHRISTOPHER, Three Rivers

Stayed 5 nights in Mar 2024

10/10 Excellent

Leonardo J

Stayed 4 nights in Apr 2024

2/10 Terrible

Nicolas

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Ifeoluwa

Stayed 9 nights in Mar 2024

8/10 Good

Leslye

Stayed 4 nights in Mar 2024

10/10 Excellent

Gianmarco

Liked: Cleanliness, room comfort
The apartment was exactly as seen in the photos. Staff was very helpful. Only problem was lack of hot water
Stayed 6 nights in Feb 2024

6/10 Okay

john, Thousand Oaks

Liked: Amenities, property conditions & facilities
Overall property experience was above average my only disappointment was the breakfast that was included in our stay was less than average. It was the same things everyday no variety wuth options. It was just eggs and toast and it was served like that everyday. It would have beem nive to have options like hashbrowns or some kind of potatoe to compliment the dish. And the last disappointment was the pool. At 6 pm the pool closes i thought this was ridiculous to early for any pool to close. Guests are just getting comfortable then they tell you to leave.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jean-Noel

Apartment fully equipped; pool is on the roof with a beautiful view around
Stayed 3 nights in Feb 2024