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ibis Casablanca City Center

3.0 star property

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Photo gallery for ibis Casablanca City Center

Lobby
Standard Twin Room, 2 Single Beds | Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Exterior
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Rue Sidi Belyout & Zaid Ou Hmad, Casablanca, 20000

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Premium bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Premium bedding, individually furnished, desk, laptop workspace

Ibis Casa-voyageurs

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (695)
The price is CHF 60
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Ibis Casa-voyageurs

About this property

ibis Casablanca City Center

Hotel with a 24-hour front desk, near Hassan II Mosque
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and dry cleaning. Housekeeping is available on request.
Ibis Casablanca City Center offers 266 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a shower.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at ibis Casablanca City Center, you're just a quick walk from Complex Cultural Sidi Belyout. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 10-minute walk of Complex Cultural Sidi Belyout and United Nations Square
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Ibis Casablanca City Center also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Casablanca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to noon.
Ibis Casablanca City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MAD 65 for adults and MAD 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (72 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MAD 120 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 65 for adults and from MAD 50 for children
  • Pet fee: MAD 120 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

ibis Casablanca City Center
ibis Hotel Casablanca City Center
ibis Casablanca City Center Hotel
Hotel Ibis Moussafir Casablanca City Casablanca
ibis Casablanca City Center Hotel
ibis Casablanca City Center Casablanca
ibis Casablanca City Center Hotel Casablanca

ibis Casablanca City Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 642 reviews
Rating 8 - Good. 231 out of 642 reviews
Rating 6 - Okay. 158 out of 642 reviews
Rating 4 - Poor. 59 out of 642 reviews
Rating 2 - Terrible. 41 out of 642 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dayanand

Liked: Cleanliness, staff & service
Very central location. Clean property and rooms. Breakfast a bit overpriced but convenient for early morning departures. Taxis and train station ( Casa Port) are literally across the hotel. Walking distance to many shopping and dining areas including the corniche.
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, amenities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

purpose

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Fine for a 1-nighter
The room was pretty small, the bathroom was pretty small, and there was barely any closet space. But I was only there for one night, so it was fine.
Stayed 1 night in Dec 2024

8/10 Good

Laveen, Oakbrook Terrace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Staff could be friendlier.
Stayed 2 nights in Nov 2024

10/10 Excellent

MERVYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room lighting in bathroom was dim so shaving was difficult. Women would have trouble doing makeup. Breakfast buffet was plenty and tasty many options
Stayed 3 nights in Nov 2024

2/10 Terrible

Lin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat in winter, only cool mode. The cold made me cough all 5 nights during the stay. Manager said "To keep your room warm, you had better turn off the AC. It will take the hotel system 48 hours to change from cool to warm mode." This was an obvious lie even I am not an engineer professional. After 48 hours, still no heat yet and reception said the manager is off during the weekend. This manager and this hotel didn't realize how shameful they are to be the liars to Customers in Morocco. Expedia, please remove the air conditioner on your website to cheat other tourists. This hotel doesn't provide AC in winter.
Stayed 5 nights in Nov 2024

10/10 Excellent

purpose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's price and location was excellent
Stayed 1 night in Nov 2024

6/10 Okay

M J Catherine

Liked: Cleanliness
Staff were busy talking to each other when we were checked it and when we turned the key- lots of choice at breakfast- one of the elevators did not work so on one occasion we had to take the stairs from the 9th floor- overall an okay place to stay for a night
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs and clean room
Stayed 1 night in Oct 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a hotel close to the train station for my flight the following day and this hotel is directly across the street. The place was modern, clean and had all the amenities I needed. I had a spacious room, comfortable enough for two although I was travelling alone. It also in walking distance to the shopping mall

8/10 Good

Rachid, Katy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Samay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed one night and left early morning back home! Great room, great breakfast, customer service was just okay...
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Nouhaila

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, staff was friendly but at morning we can’t sleeping well a late of voices outside ..
Stayed 1 night in Oct 2024

8/10 Good

abdellah, springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good excellent breakfast buffet
Stayed 1 night in Oct 2024

10/10 Excellent

Lucie

Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Disliked: Staff & service
WORST!
Stayed for 2 nights (Sept 24-25, 2024). First day, when i entered the room, there was no available towel in bathroom, i have to request repeatedly. i had to go down to the reception twice for it, as there was no telephone directory on how to call the Reception/Room Service etc. i was dialing "0" but failed. WORST was twice a guests managed to open my door even if im already inside and resting. First, a lady managed to open with KEY, then she was so sorry to find out room was already taken. SECOND was when im already sleeping. A guy managed to open my room again and when i said it is already taken, he was so shocked and confused. It was HORRIBLE experienced. When i confronted the Lady Receptionist, why guests repeatedly managed to open my door, they replied it was a mistake in their SYSTEM. What if im out for tour and someone got inside with my THINGS! Another worst exp was MY ROOM KEY failed to work twice. I have to asked the reception to fix it. Also, i know it is not mandatory, even 3 star hotel im been too, they are providing WATER KETTLE to have a HOT Water drink coffee or tea. There was no COMPLIMENTARY BOTTLED Water, Coffee, SLIPPER. It was worst IBIS Hotel. The only consulation is, it is near train station and medina and marina malls and sea side. other than that FAILED. I will not recommend this hotel, Even the reception guy Mansour did not return my change although was only 7 dihrams, as promised.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chaoying

Liked: Cleanliness, staff & service
Is it true I can’t put my membership in and collect credits since I booked thru a third party?
Stayed 3 nights in Sep 2024

10/10 Excellent

Elbouanani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for getting good service ☺️
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is fabulous with excellent prices here on Expedia, Imad in the reception was so nice and very helpful. Overall, the stuff in this facility are very nice and amazing. Definitely will be a good choice on the next visit to Casablanca. Thank you so much for your wonderful hospitality
Stayed 2 nights in Sep 2024

10/10 Excellent

Chaoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like to commend Mohemed and Salma at the front desk, very nice people, helpful and very professional. They smile all the time. Job well done
Stayed 1 night in Sep 2024