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Hotel Universal

4.0 star property

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Photo gallery for Hotel Universal

Front of property – evening/night
Minibar, in-room safe, desk, blackout curtains
Reception
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Gym
  • Spa
  • Pool

Explore the area

Map
Lungomare Deledda, 118, Cervia, RA, 48015
  • Piazza Garibaldi
    ‪5 min drive‬
  • Pineta di Cervia - Milano Marittima
    ‪5 min drive‬
  • Cervia Thermal Baths
    ‪7 min drive‬
  • Rimini (RMI-Federico Fellini Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, blackout curtains

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

Minibar, in-room safe, desk, blackout curtains

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Classic Triple Room | In-room safe, cots/infant beds, travel cot, free WiFi

Hotel Diplomatic

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, (38)
The price is CHF 82
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Hotel Diplomatic

About this property

Hotel Universal

Family beach fun and outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre.
Hotel Universal offers 94 accommodations with minibars and a safe. Rooms open to furnished balconies. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.
During your stay at Hotel Universal, you're just a quick walk from Pine Forests. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to massages, body scrubs or facials at Dolce Vita
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 5 minutes by car from Pineta di Cervia - Milano Marittima and 9 minutes from Eurocamp
Hotel Universal offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1991 square feet (185 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Universal. For a fee, parking is available.

This 4-star Cervia hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Universal has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,991 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Direct access to the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 April, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 May - 30 September, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT039007A14MEQE76W

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Universal Cervia
Universal Cervia
Hotel Universal Hotel
Hotel Universal Cervia
Hotel Universal Hotel Cervia

Hotel Universal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 79 reviews
Rating 8 - Good. 37 out of 79 reviews
Rating 6 - Okay. 10 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Satisfying place to stay!
It was a wonderful hotel to stay at. It was near the beach and a great place to walk for exercise. It was off season, so it was not busy with people. Great views, great restaurants and had a lovely meal. The breakfast was included and was absolutely fantastic. The staff were very friendly and professional.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Magnus

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel - especially as it was close to the Iron MaN START LINE.
Stayed 7 nights in Sep 2017

10/10 Excellent

Landel, Perth, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and quality hotel
Although it was after the summer season we were surprised how quiet the hotel and area was. The Universal in made up to two differently designed parts joined by a central lobby and uppper floor restaurant so it has different lifts going to different parts. Staff were really friendly and always very helpful. There is an underground garage (chargeable), as well as street parking but we had our car parked in the sister hotel across the side street. There are not many restaurants to eat at close by other than the hotel but a short drive takes you up to the marina / harbour area and centre of Cervia where there is a far wider choice. The hotel is a great central location for travelling around the area as well as being right across from the beach but it does not have any private area although ample options exist. Swimming pool is heated and was fantastic, as was the jaccuzi. Again ample loungers by the pool and umbrellas for shade. We were there with breakfast included which again was extensive and covered every option - really impressive. Rooms were smaller than some but typical of area and for age of hotel.No room safe and limited english TV channels if that is required. All in all an excellent Italian rated 4 star hotel which I would consider returning to if I was in the area.

10/10 Excellent

Klemens, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and environment
We loved the staff - always helpful . The hotel itself was nice, pool good, rooms clean - a little small. Great location and I would stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alexandru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera, spaziosa, aveva una bella vista sul mare con balconcino. Colazione buonissima. Piscina top! Unica pecca, servizio car valet un po' superficiale.
Stayed 2 nights in Aug 2024

8/10 Good

Nicolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location. They should just add some vegan options for breakfast, you can find Bread, Jam, Fruit, Pastry, but nothing salty except walnuts.
Stayed 2 nights in Jul 2024

8/10 Good

Pietro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è comoda al lungomare di Cervia e raggiungibile a piedi dalla stazione di Cervia M.M. con passeggiata di 30 minuti circa. La camera dispone di cassaforte.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful place
Struttura pulita in generale un po’ vecchia ma confortevole. A due passi dalla spiaggia quindi molto comoda
Stayed 5 nights in Aug 2024

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, accogliente, pulita, tutti molto disponibili, comodissima per chi ama il mare e la spiaggia, colazione abbondante, varia e di qualità, personale molto attento e sempre sorridente. Mi sono trovata molto bene
Stayed 1 night in Aug 2024

8/10 Good

Nicolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything nice, just missing more vegan options for breakfast.
Stayed 3 nights in Jul 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
La nostra camera era nella zona "vecchia". Bagno non altezza di un 4 stelle, piccolo e con doccia minuscola. Ottima colazione e personale molto disponibile e cortese. Bella piscina
Stayed 2 nights in Jun 2023

8/10 Good

Domenico

Stayed 2 nights in Apr 2023

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stanze molto piccole, arredi datati, bagno vecchio. Comunque molto pulito e comodo come posizione ma parcheggio non disponibile per tutti (meglio prenotare). Ottima colazione. Costo eccessivo per il livello dell’hotel.
Stayed 2 nights in Apr 2023

2/10 Terrible

Cristina Corinna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stelle non meritate
Hotel a 4 stelle che dovrebbe averne 3 (o forse 2) Ero in viaggio per lavoro e tutte le sere si sentiva musica fino a tarda notte. La mia camera non era così bella, molto vecchia con apertura della doccia difettosa. Ho consumato al mini bar e il giorno dopo non è stato neanche fatto il refill, sono tornata la sera e non c’era neanche un po’ d’acqua. Al check out, nonostante ero di fretta (ero lì per lavoro non in vacanza come probabilmente gli altri clienti), mi hanno fatto aspettare 20 minuti per avere la ricevuta della tassa di soggiorno. Ciliegina sulla torta, ho chiesto di poter lasciare la macchina nel loro garage (garage vuoto), ma mi hanno detto che per lasciare la macchina altre 2h avrebbero applicato la tariffa giornaliera
Stayed 2 nights in Sep 2022

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona la piscina, c'è sempre sole o da un lato o dall'altro, nonostante sia tra i palazzi. L'area fitness appena possibile, buona la parte cardio, ma l'attrezzo per gli esercizi funziona appena. Colazione buona, ma bisogna fare attenzione alla sala giusta, ci sono insieme un 3 e un 4 stelle, che fanno colazione in sale attigue e con livelli diversi di qualità. Ho sentito clienti lamentarsi di aver sbagliato sala per scarsa informazione, anche io ho sbagliato il primo giorno. La chiave è ancora metallica e con grosso e scomodo portachiavi, preferisco le serrature elettroniche
Stayed 6 nights in Aug 2022

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Eugenio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

tommaso

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Non e’un 4 stelle
Un 4 stelle che assomiglia molto ad un 3 stelle scadente.Camere minuscole e molto datate. Personale rumeno/moldavo low cost con conseguenze sul servizio ai tavoli pessimo. Unica nota positiva la colazione. Non ci siamo. Prezzo alto per il servizio offerto
Stayed 2 nights in May 2022

6/10 Okay

susanna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Struttura nello standard ma servizi deludenti.in modo particolare la gestione del parcheggio a pagamento dell’hotel. Abbiamo pagato una tariffa giornaliera superiore a quella indicata all’entrata del parcheggio (15 euro invece di 12) e ci hanno fatturato 2 giorni ( 30 euro) per una sosta dalle h 23,30 alle h 17 del giorno successivo.
Stayed 1 night in Apr 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Mittelklassehotel mit Meerblick
Das Hotel hat ein gutes Preis-Leistungsverhältnis. Es liegt direkt am Strand nur durch eine Strasse getrennt. Zum Zentrum sind es zu Fuss ca.10-15 Minuten. Abends ist es etwas laut.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon Hotel!
Stayed 2 nights in Jun 2021