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Country Inn & Suites by Radisson, Charleston South, WV

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Charleston South, WV

Exterior
Lobby
Lobby sitting area
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
105 Alex Ln, Charleston, WV, 25304
  • University of Charleston
    ‪6 min drive‬
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Charleston South, WV

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Country Inn & Suites by Radisson, Charleston South, WV offers 64 accommodations with coffee/tea makers and a hairdryer. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Country Inn & Suites by Radisson, Charleston South, WV gets high marks from our customers. During your stay, you'll be within walking distance of Kanawha Landing. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Kanawha Landing and Kanawha Mall Shopping Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Country Inn & Suites by Radisson, Charleston South, WV offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A library, a vending machine, and coffee/tea in common area are also featured at the business-friendly Country Inn & Suites by Radisson, Charleston South, WV. Self parking is free.

This 3-star Charleston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Country Carlson Charleston-South
Country Inn Carlson Charleston-South
Country Inn Suites by Radisson Charleston South WV
Country Inn & Suites by Radisson, Charleston South, WV Hotel

Country Inn & Suites by Radisson, Charleston South, WV Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 127 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Irvin

Stayed 1 night in Jan 2025

4/10 Poor

Victoria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The hotel employees was amazing. Unfortunately we reserved a suite and tje suite had no door to the bedroom which was very disappointing for me and my husband since we like to have separate space sometimes in tje morning. The bath tube was dirty. The cable on the tv in the bedroom keep going in and out of service. We was in town to visit family and we just stayed at this same name hotel and it was AMAZING!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Dylan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Judy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms appeared clean, but the beds did not have mattress pads on them. There was mold forming in the bathroom and wallpaper starting to peel off. The hallway and elevator floors were in definite need of attention. The lobby was clean.
Stayed 1 night in Jan 2025

6/10 Okay

Gina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff seemed sweet and were attentive. The room smelled somewhat smoky although sign said non smoking building. The lampshades by the beds were mismatched. The TV was outdated and only got few main channels. They only left decaf coffee in my room. After going to the breakfast area, they only had one type of creamer, hazelnut. Lots of it but no other creamer.. not even regular or half and half. All in all it was fine for a night of sleep while traveling but glad I was only there one night.
Stayed 1 night in Jan 2025

4/10 Poor

Adrianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful

We checked in on January 14. Front desk employee was very kind and welcoming. Upon checking into the room, we found the floors extremely dirty. The beds/frame slid all over the floor which made tons of crumbs and debris go all over. The TV remote didn’t work. And when turning it on manually, the channels said they were all unavailable. Pool seemed ok, but extremely outdated. Hot tub was there last time we stayed here, but gone this time. The biggest issue was waking up in the night to use the bathroom. I came back to the bed to find multiple either roaches or juvenile bed bugs on the night stand. And upon getting into the bed, found one bed bug. I took pictures and let the front desk know first thing in the morning. The employee at the desk said her manager would be in soon. I came back later and the “manager” was apologetic, but unhelpful. Didn’t offer any compensation. I tripled bagged our clothes, showered and left. They took my information down, but said they need to have maintenance expect the room in order to move forward. I was so grossed out. I have stayed here 4 times. I’m not sure if it has new management or what, but this past experience was nothing like what I’ve had in the past. Very disappointing. I plan to call for an update soon.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcella

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Liza

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marcella

Stayed 6 nights in Dec 2024

10/10 Excellent

Eldritch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good hotel for a 1-night stay
Stayed 1 night in Jan 2025

10/10 Excellent

Vishv

Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

6/10 Okay

Carl

Travelled with partner
Liked: Cleanliness
Check in and out was easy and the front desk persons were friendly. The room was okay for an overnight. It was clean enough and the bed was okay. The personal hygiene bottles in the bath were all empty. The pipes or something with the plumbing made a terrible noise when the shower was turned on. Breakfast consisted of waffles, nothing else. Cereal but no milk. A couple of bagels and a few slices of bread were put out, didn’t look very fresh. Evidently the supply truck has not been there in a few days so they were out of most things.
Stayed 1 night in Jan 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Allie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Alecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, delicious breakfast with eggs, biscuits and gravy and waffles! Great stay!
Stayed 1 night in Dec 2024

4/10 Poor

Angeleigh

Travelled with family, Travelled with pets
I wasn’t pleased with my stay. It was just ok. The bed was uncomfortable. The walls were dirty. The toilet clogged. It sounded like an elephant was walking above us. The breakfast was limited. I had to wait 10 minutes to check in. The hall was always wet from people tracking pool water. Positives: staff was friendly, plenty of outlets.
Stayed 1 night in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
We chose this property last minute based on traveling with our pets. Which they were very accommodating. Upon check in we met Susan, who was absolutely amazing. Even though there was a clear breakdown in communication between the housekeeping staff and the front desk! After walking into our 1st room it was clearly not turned over. So Susan quickly got us the next room on the list when we walked into this room it also was not cleaned! Went to the front desk to find that multiple others were having the same issues with their rooms. Susan offered to cleaned the room for us, however, my wife and I opted to collect new bedding, towels, disinfectant, soaps, and other cleaning supplies and we cleaned the room ourselves. Outside of making a good choice on your front desk attendant, the hotel is obviously mismanaged! Had it not been a long day of travel, Susan’s amazing ability to handle an obviously overwhelming situation, and having to find a place that accepted our three mini dachshunds, we would have left after the first room no questions asked!!
Stayed 1 night in Dec 2024