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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Down duvets, pillow-top beds, desk, laptop workspace
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Ballantyne Country Club
    ‪10 min walk‬
  • The Amp Ballantyne
    ‪3 min drive‬
  • Carowinds Theme Park
    ‪15 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Shower, hair dryer, towels, soap

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG. During your stay, you'll be close to Elon Homes Regional Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Elon Homes Regional Park and a few minutes from The Amp Ballantyne
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne by IHG also features a terrace, a picnic area, and coffee/tea in common area. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1007 reviews
Rating 8 - Good. 172 out of 1007 reviews
Rating 6 - Okay. 75 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 74 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aroobina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but they should consider upgrading their breakfast options and extending the hours. A better breakfast with longer availability would make the experience even better.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't agree with any of the bad reviews, and think they are likely due to personal issues rather than the hotel. I stayed here for over 2 weeks. The entire staff was friendly and accommodating each and every day, even as they deal with challenging guests. Room service was always available. Every and all requests were attended to as fast as possible. The workers here are humans at the end of the day and can't accommodate every unruly guest. With all that said - this hotel is also the cheapest in Ballantyne; for the price, you will not get better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

LaToya

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. So peaceful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I’ve stayed at recently! Very clean, friendly staff, food options nearby, rooms were very nice and open. Will definitely stay here again and would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Aliedjawon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and breakfast was delicious
Stayed 1 night in Feb 2025

10/10 Excellent

aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Rebecca

Stayed 1 night in Feb 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dawn

Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff were super nice and helpful
Stayed 2 nights in Jan 2025

2/10 Terrible

Nishant

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the location

Friendly staff, quiet, everything was clean, breakfast was good as always.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Byoung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed

I’ve stayed here twice now and have enjoyed both stays. Staff was helpful and the bed was excellent! Will definitely stay here every time I am in this area.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,clean rooms and a hot breakfast to start the day!
Stayed 3 nights in Jan 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Emerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

I booked this place in order to meet up with virtual bible study friends and then go to church the next day. Although traffic in charlotte is the worst, I had no trouble making it around this area. It was only 4 mins away from the church. The room was clean and comfy and I loved the soap and lotion they provided in the room. I traveled with my newborn son. The lady at the front desk saw me taking up all of our bags and even offered to help. It made my whole day because she didn’t have to. Will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great option to stay In.

Our stay was a one night only, host was attentive and friendly. Room was clean. The lady in the breakfast room was always restocking and keeping all clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Diahann Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility. Convenient for trip. The staff was owesome!
Stayed 2 nights in Oct 2024