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Quality Inn & Suites University Area

2.5 star property

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Photo gallery for Quality Inn & Suites University Area

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby
Free daily full breakfast

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
5301 Equipment Drive, Charlotte, NC, 28262
  • University of North Carolina at Charlotte
    ‪6 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte Convention Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Beds, Nonsmoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Desk, laptop workspace, soundproofing, iron/ironing board

Quality Inn & Suites Airport

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1998)
The price is CHF 77
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Quality Inn & Suites Airport

About this property

Quality Inn & Suites University Area

Hotel in Charlotte with free breakfast and 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Quality Inn & Suites University Area offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and video game consoles. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites University Area. During your stay, you're just a quick walk from Sugar Creek District Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from University of North Carolina at Charlotte and 8 minutes from Bank of America Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1275 square feet (118 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at Quality Inn & Suites University Area. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM.
Quality Inn & Suites University Area has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,275 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunset Inn Charlotte
Sunset Charlotte
Quality Inn Charlotte
Quality Charlotte
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Charlotte
Quality Inn & Suites University Area Hotel Charlotte

Quality Inn & Suites University Area Reviews

Reviews

6.6
Rating 10 - Excellent. 123 out of 485 reviews
Rating 8 - Good. 125 out of 485 reviews
Rating 6 - Okay. 77 out of 485 reviews
Rating 4 - Poor. 61 out of 485 reviews
Rating 2 - Terrible. 99 out of 485 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Goce

Stayed 1 night in Nov 2024

8/10 Good

Chickaya

Good day, I’m very dismayed and disappointed that the hotel is currently holding US$100.00 and hasn’t released my funds back onto my card. I’m requesting for my funds to be returned asap. I’ve heard of hotels keeping a card on file in the event it’s needed but this lady held my funds and told me it’ll be returned to my card the following day. It’s been an entire week and my funds is still on hold. They held more money than what I paid for the room. I’m very disappointed and wish this matter to be resolved asap.
Stayed 1 night in Nov 2024

2/10 Terrible

Sandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like cigarettes and marijuana. Kids running up and down hallways after midnight. Parents beating their kids leaving them screaming at midnight! The bathroom had broken toilet paper holder and broken toilet seat!
Stayed 1 night in Nov 2024

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Just don't. Pick literally any other place. Park in any random parking lot and sleep the night off instead. Bad area, poorly taken care of. Not sure I felt any safer inside the room with a single chain lock (outside door) than I did outside. $100 security deposit hold and an additional $400 hold? Wild. Not as advertised at all. Would rate 0 if given the chance.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person that checked me in was nice and courteous. The room was not good. There was stains on the lamps and walls. The entrance door had a few small holes where you could see sunlight coming through. Sheets needed to be changed. And something that I really hate along with the uncleanliness is bugs! There was roaches! I will never be staying there again nor would I recommend it to anyone!
Stayed 1 night in Nov 2024

8/10 Good

Abiola

Stayed 2 nights in Oct 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2024

2/10 Terrible

Jonathan

Stayed 3 nights in Nov 2024

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tastefully modern interior decor of the room belies the less-than-inspiring outdoor appearance. Bed was very comfortable, shower easy to operate, and I appreciated the fridge and microwave. A minor gripe that the TV remote was not working, but I wasn't in the room long enough for it be a big problem. Breakfast options slightly above average (scrambled eggs was a pleasant surprise), and the staff was quick to respond to shortages. I have a slight issue with the property billing itself as "University Area" when the college is several miles away.
Stayed 1 night in Nov 2024

8/10 Good

Kodi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel overall was very nice. It was clean and comfortable. The surrounding area feels a little uncomfortable, but nothing overly dangerous. I was hesitant based on other reviews, but overall we had a good stay for a couple of nights. Other guests were a bit noisy and inconsiderate of their "smoking choices", but I do not hold that against the property. The Bed was comfy, shower was great. Will keep this property in mind for future NC trips.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shirley

Stayed 1 night in Nov 2024

2/10 Terrible

Maco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Si quieres te quieres agotar una mala experiencia no te alojes en este sitio ya que está lleno de cucarachas y chimches
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2024

2/10 Terrible

Jenkins

Stayed 1 night in Oct 2024

10/10 Excellent

Ariadna

Stayed 1 night in Oct 2024

2/10 Terrible

Darin

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
The only thing i liked the Gentleman manager was very nice and apologetic about the bugs. He had good customer service,
Stayed 2 nights in Oct 2024

6/10 Okay

Larry

Business traveller
Disliked: Amenities
Even though the property is a stone’s throw from the freeway noise level is far less than you would expect They had a large refrigerator and lots of tv stations Neighborhood is dangerous security is nothing The toilet rocked like a rocking chair How hard is it to put a couple of shims under the toilet My concern for my vehicle safety was my constant worry I can’t afford to have my tools stolen lol
Stayed 7 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Good Value
Check in was easy and friendly. Room was what we expected. Clean and just what we needed.
Stayed 1 night in Oct 2024

2/10 Terrible

Alicia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

6/10 Okay

Juan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Not worth it.
The beds were comfortable. That's the only good thing. It's a "no smoking" hotel and the entire room stunk. The bed the towels everything. My clothes smelled like cigarettes the next morning. Cigarette burn marks in the restroom. Not very clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely disgusting!! Nasty stains on the couches and bed. Bugs in the bathroom sink and tub. Just Filthy! Do not stay here! I wouldn’t send a stray dog here!
Stayed 1 night in Sep 2024

4/10 Poor

Cheryl, loganville

Business traveller
Liked: Cleanliness, staff & service
The people at next door made a lot of loud noises overnight. The staff can’t do anything about it!
Stayed 1 night in Sep 2024