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SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Reception
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Billy Graham Library
    ‪1 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, (1003)
The price is CHF 142
for 1 room
includes taxes & fees
28 Jun - 29 Jun
Hampton Inn & Suites Charlotte Airport Lake Pointe

About this property

SpringHill Suites Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and free airport shuttle
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Spectrum Center
  • Free airport shuttle service
SpringHill Suites Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. SpringHill Suites Charlotte Airport Lake Pointe also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 323 out of 417 reviews
Rating 8 - Good. 56 out of 417 reviews
Rating 6 - Okay. 19 out of 417 reviews
Rating 4 - Poor. 11 out of 417 reviews
Rating 2 - Terrible. 8 out of 417 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good, but not great, stay

Airport transfers said “scheduled”, but that apparently meant it needed to be scheduled with the property, not that they have regularly scheduled pick ups like most of the rest of the airport hotels. Another hotel’s shuttle gave me a lift to the property. Besides that, property was nice, quiet, and the room was comfortable overall. Lighting was not dimmable, so found bathroom lights to be harsh and bright, especially for a late night arrival trying to wind down for sleep. Single-use plastic cutlery, cups, and styrofoam plates left sustainable options wanting for breakfast area.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition. Clean, fresh and breakfast was very good
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were lovely
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite and close to the airport
Stayed 1 night in Feb 2025

10/10 Excellent

Joselyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got more than what I expected. The room was beautiful and clean, the staff was very attentive, breakfast was really good and everything is a 10-15 minute drive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great- staff was super friendly and the rooms were clean and modern but still cozy. Didn’t get a chance to try breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and nice very quiet and peaceful felt like I was at home
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

randi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Javar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SpringHill suites was amazing! Everyone was so friendly and accommodating. The room was clean and comfy! Definitely will stay there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Well lit!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Being close to the airport and having transportation to and from the airport.
Stayed 3 nights in Jan 2025

10/10 Excellent

Louis

Stayed 1 night in Jan 2025

10/10 Excellent

Latronda

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Veey nice
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce, Clemmons

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Jan 2025

6/10 Okay

Brenda

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had issues with room, broken door handle, shower not working ect. Front desk staff was not very responsive, we booked a handicapped room, when we finally got a new room it was not handicapped accessible,
Stayed 1 night in Jan 2025

8/10 Good

Jon

Stayed 1 night in Jan 2025

4/10 Poor

Frederik, Lathrop

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Extremely rude and unprofessional staff. When my family and I arrived, the receptionist was lying down on the lobby sofa and yelled at us, “What you want”? Later she started yelling at us and making loud, strange moaning noises. What sort of hotel allows paid staff to behave like this at their establishment and treat paying customers this way?
Stayed 1 night in Dec 2024