6/10 Okay
Dena
Travelled with family
21 Oct 2024
Liked: Staff & service
Mixed bag
My mom and I stayed her as a result of her house having an extended power outage due to Hurricane Helene. We went to Gastonia because it was relatively unaffected by the storm and hotel rooms were available at a reasonable rate. We stayed for almost three weeks.
This hotel was a bit of a mixed bag. First, the good. The staff was excellent. Everyone from the front desk to maintenance to housekeeping were friendly and competent. Also, we met a number of long term residents and they were all quite friendly and we became friends with quite a few. The price was right and my mom and I each got a room of our own. Everything in our rooms functioned as required from lights to appliances. The area around the hotel has a lot of trees and is quiet at night with the exception of the freeway which is on the north side of the hotel.
The bad: #1, there were roaches. I killed 2, and found 1 in my fridge, dead. I'm a super clean person and never left food or garbage out (even my garbage goes in the fridge) and yet still found two on the counter. #2- the most uncomfortable bed I've ever slept on. I tossed all night and woke up with horrible back pain. #3- noise. Not just the interstate, which was expected. People fighting in neighboring rooms, people partying out in the parking lot. The room had a beat up feel with gouges in the walls, a missing door on the cabinet, etc. And nothing is supplied- no dishes, utensils, pans, not even a coffee pot or hair dryer.
Dena
Stayed 11 nights in Oct 2024