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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • St. Clair College Capitol Theatre
    ‪3 min drive‬
  • Chatham-Kent Museum
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

Hotel in Chatham-Kent with free breakfast and 24-hour front desk
A restaurant, a microwave in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express & Suites Chatham South by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Holiday Inn Express & Suites Chatham South by IHG also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Chatham-Kent hotel is smoke free.

Guests are served a free buffet breakfast daily.
Holiday Inn Express & Suites Chatham South by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from 14 March 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chatham South
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Hotel Holiday Inn Express & Suites Chatham South Chatham-Kent
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Holiday Inn Express Suites Chatham South
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Holiday Inn Express
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Holiday Inn Express Suites Chatham South an IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 923 reviews
Rating 8 - Good. 330 out of 923 reviews
Rating 6 - Okay. 81 out of 923 reviews
Rating 4 - Poor. 33 out of 923 reviews
Rating 2 - Terrible. 24 out of 923 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Shawn

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Amazing front desk and breakfast staff at this hotel. They actually had a table for celiac /gluten free options with dedicated toaster for the included breakfast! Highly recommend this hotel for celiacs. The hotel itself and rooms are a bit out-dated and run down and shabby. There appeared to be significant repairs or renovations going on. Overall a good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Eunjung

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel was okay except on going hot water issues. I had hot water for 1 of 5 night there. One evening there was actually no water. Staff was excellent and friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

Kurt

Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room door key wouldn’t work, stain on pillow, no hot water in entire building, wallpaper peeling off. Staff suggested to put swimsuit on and use the pool to clean!
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is dishusting. Rotting walls and no hot water. Rooms are very outdated. I thought for the price the hotel would have been better.
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Keira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and staff extremely helpful and friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was a bit run down cause of the ceiling , the pillows were very soft and excellent breakfast options and staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Liked: Staff & service
Ease of check-in.
Stayed 1 night in Jan 2025

8/10 Good

Giordano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay as it was convenient, staff were friendly and the complimentary breakfast was actually really awesome and had so much to choose from. The lady working the breakfast shift was really nice - I enjoyed chatting with her.
Stayed 1 night in Dec 2024

10/10 Excellent

Mercedes

Stayed 1 night in Jan 2025

10/10 Excellent

Rocco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 1 night in Jan 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of money

Constructing everywhere, Paid over $300 to listen to drilling and hammering over are head, than again in the morning were waken up at 10am to electric saws.
Stayed 1 night in Nov 2024

6/10 Okay

Candice

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was in dire need of an upgrade which I believe they are working on but it was unfortunate to stay in a run-down, dusty part of the building and be woken up to work on the facade outside of my window. I’m sure it will be great once they are finished.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Kk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy New Years

It was good simple not much to say was there for sleep only. Easy fast check in and out
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Winda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The king bed was very comfortable
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable mattress and pillows like sleeping on a cloud. The breakfast was solid with a good selection of hot food options and even gluten free options in addition to the usuals.
Stayed 1 night in Dec 2024

4/10 Poor

Jaspreet

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Has plenty of parking , friendly staff but rooms are not upto standards not clean and not enough care taken of.
Stayed 1 night in Dec 2024