8/10 – Gut
Jeanelle B.
28. Nov. 2024
Gut: Sauberkeit
Overnight Stat
I stayed at the property overnight with my family to watch my nephews last UTC game. Upon arrival, the cleaning period were still there. I was told that they weren't notified that a booking was made for that day. Check in is at 4pm, we arrived at 6pm. I had my 63 year old mother with me who suffered major strokes so I told them that I needed to enter the home to allow her to rest. They finished cleaning within 30 mjnutes and left. There were not enough towels as they were left wet in the machine. I had to put them in the dryer before heading to dinner. It was disappointing as I paid over $700 for one night and I'm having to do housework. The owner was apologetic, however, I would've preferred compensation. Upon arriving back to the home, we had to wait 1.5 hours for the towels to dry so that everyone could bathe. This wasn't pleasant after driving all day and not being able to rest after a long day. The home is spacious and the pictures are accurate.
Jeanelle B.
Aufenthalt von 1 Nacht im November 2024