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Canopy by Hilton Chengdu City Centre

4.5 star property

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Photo gallery for Canopy by Hilton Chengdu City Centre

Lobby
Down duvets, Tempur-Pedic beds, minibar, in-room safe
Exterior
Lobby sitting area
Grand Suite, 1 King Bed (Tianfu Square View) | Down duvets, Tempur-Pedic beds, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
No. 5 Xiyu Street, Qingyang District, Chengdu, Sichuan, 610031
  • Tianfu Square
    ‪2 min walk‬
  • People's Park
    ‪6 min walk‬
  • Taikoo Li Shopping Center
    ‪3 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Tianfu Square View)

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Queen Beds (Tianfu Square View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Tianfu Square View)

City view

Grand Room, 1 King Bed (Tianfu Square View)

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Queen Beds, Park View

  • 53 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom | Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer

Room, 1 King Bed, Accessible

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Tianfu Square View, Skyline)

Room, 2 Queen Beds (Tianfu Square View, Skyline) | Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Queen Beds (Tianfu Square View, Skyline)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View (Skyline)

City view

Room, 2 Queen Beds, Park View (Skyline)

  • 53 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Tianfu Square View, Skyline)

Room, 1 King Bed (Tianfu Square View, Skyline) | Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed (Tianfu Square View, Skyline)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Park View

  • 53 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

  • 53 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Canopy Room

Down duvets, Tempur-Pedic beds, minibar, in-room safe

King Canopy Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Tianfu Square View)

Grand Suite, 1 King Bed (Tianfu Square View) | Down duvets, Tempur-Pedic beds, minibar, in-room safe

Grand Suite, 1 King Bed (Tianfu Square View)

  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View (Skyline)

City view

Room, 1 King Bed, Park View (Skyline)

  • 53 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tianfu Square View)

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed (Tianfu Square View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio, 2 Bedrooms

Family Studio, 2 Bedrooms | Down duvets, Tempur-Pedic beds, minibar, in-room safe

Family Studio, 2 Bedrooms

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Canopy by Hilton Chengdu City Centre

Luxury hotel connected to a shopping centre in Chengdu with free parking
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. Housekeeping is available on request.
Canopy by Hilton Chengdu City Centre offers 150 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature down duvets. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Canopy by Hilton Chengdu City Centre, you're connected to a shopping centre and just a quick walk from Tianfu Square. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Steps from Tianfu Square and Huangcheng Musque
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and concierge services are also featured at the luxury Canopy by Hilton Chengdu City Centre. Free self parking is available.

This Art Deco Chengdu hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
TC Café – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Canopy Lounge – This bar only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CNY 185 to 185 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Canopy Lounge
  • TC Café

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 4 meeting rooms
  • 850 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CNY 185 to 185 for adults and CNY 0 to 116.60 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Canopy Hilton Chengdu City Centre Hotel
Canopy Hilton Chengdu City Centre
Canopy Hilton Chengdu City
Canopy By Hilton Chengdu City
Canopy by Hilton Chengdu City Centre Hotel
Canopy by Hilton Chengdu City Centre Chengdu
Canopy by Hilton Chengdu City Centre Hotel Chengdu

Canopy by Hilton Chengdu City Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noisy
Stayed 3 nights in Dec 2024

10/10 Excellent

Fedrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice place, a centre to all tourist attractions, and surrounded with local restaurants, convinient shops and shopping areas! Most attractions and places are walkable distance.
Stayed 7 nights in Dec 2024

10/10 Excellent

Frank

Stayed 5 nights in Oct 2024

10/10 Excellent

Gaetano, Fort Worth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and modern hotel
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I will stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable and centrally located hotel with attentive front desk service.
Stayed 2 nights in May 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of chengdu.
The entrance of hotel is located in an alley. Didi drivers do not know how to enter. It is in center of the city, by chengdu park. It is a walkable distance to good restaurant and shopping mall. However, most of staffs do not speak english. The one that do, not many speak well. This is true for all china. I do recommend it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zishuai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the Canopy has been exceptionally pleasant. The hotel has a modern, smart and simple design fused with Chengdu elements. The staff (especially Xiaohong) are very accommodating and even let us check out way later for free. The rooms are spacious with modern amenities and the breakfast is delicious. I highly recommend this place for business and leisure travels.
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
No need to give a try
Bad experience! The first room was smelly, the courtain and toilet seat didn't work properly. The windows faces directly to a office building and the staff from the reception told me this was a Tianfu square viewed room?! No sorry during whole complaining. Cannot believe it's a five stars hotel belongs to Hilton. Location is good, BTW Ritz Carlton is just on the corner
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

yuxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

MATTEO, Santa Severa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto bello in posizione centrale vicino a negozi, mezzi pubblici e ristoranti. Camere spaziose e pulite, bagno enorme. Personale eccellente, sempre gentili e disponibili pronti a soddisfare ogni nostra richiesta. Unico problema è l'odore di fogna ogni volta che si scarica il WC.
Stayed 5 nights in Dec 2024

10/10 Excellent

GAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a clean and spacious room
good location, room was spacious and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

COREY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kwong chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

YI JING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很方便的住宿地點，離天府廣場站過馬路就到了（步行１分鐘），前面就是四川博物館，周邊吃食很多，對面有餐廳，天府廣場地下街也都是吃的，景點搭地鐵就能到，所以適合自助遊的遊客
Stayed 5 nights in Sep 2023

10/10 Excellent

Zhang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好 非常喜欢
Stayed 1 night in Jan 2022

10/10 Excellent

ka kit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比極高
性價比極高 環境舒適 設備良好
Stayed 2 nights in Dec 2021

10/10 Excellent

YING

Stayed 1 night in Dec 2020

2/10 Terrible

そらたび, 上海

Business traveller
Disliked: Staff & service, amenities
ホテル以外で出していないACアダプターやケーブル類をチェックアウト後、忘れてしまいホテルに確認したら無いとの事。あり得ない話。ヒルトンにしてこんな事があるとは、、 もう使いたく無い。
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

mie, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタイリッシュなだけでなく、ユーザーエクスペリエンスに優れたデザインで居心地最高でした。Positively yoursという、canopy のブランドのコンセプトがとても気に入ったので他の都市でも泊まってみようと思います。
Stayed 3 nights in Dec 2019

10/10 Excellent

Chung chun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean, comfortable, professional service and quiet.
Stayed 3 nights in Nov 2019