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ITC Grand Chola, a Luxury Collection Hotel, Chennai

5.0 star property

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Photo gallery for ITC Grand Chola, a Luxury Collection Hotel, Chennai

3 outdoor pools, pool umbrellas, pool loungers
View from property
Front of property – evening/night
Aerial view
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032
  • Guindy Race Course
    ‪15 min walk‬
  • Olympia Tech Park
    ‪3 min drive‬
  • Chennai Trade Centre
    ‪5 min drive‬
  • Chennai (MAA-Chennai Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, Tower

Club Room, Tower | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room, Tower

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms, Non Smoking

  • 111 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Club Room

Club Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom, Non Smoking

  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for House, Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

House, Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Luxury hotel with 7 restaurants and 3 outdoor pools
This hotel features 7 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a snack bar/deli. Housekeeping is available on request.
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kaya Kalp has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at ITC Grand Chola, a Luxury Collection Hotel, Chennai. During your stay, you'll be within walking distance of Devi Cineplex. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, manicures and pedicures or body treatments at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Devi Cineplex and Guindy Race Course
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Grand Chola, a Luxury Collection Hotel, Chennai. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chennai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Avartana – On-site fine-dining restaurant.
Cafe Mercara Express – On-site fine-dining restaurant. Open daily.
Peshawri – On-site theme restaurant. Open daily.
Ottimo Cucina Italiana – On-site fine-dining restaurant. Open daily.
Pan Asian – On-site fine-dining restaurant. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,947 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Avartana
  • Cafe Mercara Express
  • Ottimo Cucina Italiana
  • Pan Asian
  • Peshawri

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.

Access methods

Staffed front desk

Pets

  • Pets: INR 1750 per accommodation, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1947 per person
  • Airport shuttle fee: INR 2390 per person
  • Pet fee: INR 1750 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 455 out of 688 reviews
Rating 8 - Good. 133 out of 688 reviews
Rating 6 - Okay. 49 out of 688 reviews
Rating 4 - Poor. 26 out of 688 reviews
Rating 2 - Terrible. 25 out of 688 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Vinodhkumar, PHOENIX

Liked: Staff & service, amenities, property conditions & facilities
For a hotel of this class I expect impeccable maintenance around mosquitoes. I had to get a room change in the middle of the night due to mosquito menace. The management seemed oblivious. I found mosquitoes even in the lobby. Given the dangers of mosquitoes in India people choose establishments like this to get a safer environment. This was outright disappointing. I would likely avoid this establishment in future visits. This is sullying the ITC Grand Brand. Hope someone would take notice
Stayed 1 night in Dec 2024

4/10 Poor

Sharvan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not what it claims to be! A luxury 5 star hotel!
We were assigned a room that had a strong musty stale odor; then reassigned. Room was not ready so had to wait for another hour close to 5 pm when check-in was 3:00 pm. Staff was poorly trained; carpet in corridors were stained and in poor condition. Glass lamps on bedside tables had gathered so much dust and office table was sticky. Our room TV did not work till a tech came in and said internet connection was absent. Breakfast for successive days was a nightmare…. It was clear they were inadequately prepared to cope with the number of occupants. When we asked for black coffee, a couple of servers said they did not have it-seriously? Five star luxury hotel? Overhaul the management!! Finally, on our day of checkout, we requested a 1:00 pm checkout ( instead of noon) and that was confirmed…guess what? They deactivated our room key cards at half past noon! Fortunately a cleaning staff in the corridor let us in. The onsite management needs to go for a refresher course on luxury hotel management. Will never stay at this place again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karthika

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Dec 2024

10/10 Excellent

Anantha

Stayed 5 nights in Dec 2024

10/10 Excellent

Vivekananthan, Scarborough

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Subramanian Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chola Walk, lovely Indian restaurants, friendly staff....sometimes forgetful, dont go breakfast to the 2nd lvl i.e. Rajendra Hall
Stayed 2 nights in Dec 2024

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a lot of chozha art and aesthetic sense. Loved the amazing service, restaurants and swimming pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Lakshmi

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Great bed but noisy: under flight path
Amazing hotel for taking photos and bed super comfortable but it’s too noisy. Could hear flights at 3am, 4am, 5am etc, even with ear plugs. It’s right under flight path for take off of planes from nearby airport. Even at poolside a plane passes over very close every 15 mins. Not relaxing. Even with headphones. It’s a pity as pool area nice, spa is amazing, bed and breakfast great. A little run down in places. Staff very friendly mostly. Not advised if you don’t like noise disturbance. Also the background music inside, in lobby, lounge, restaurants, even elevators is too loud. I wonder if this is to cover for noise of airplanes.
Stayed 1 night in Dec 2024

10/10 Excellent

Nitin

Stayed 2 nights in Dec 2024

10/10 Excellent

Punitha

Stayed 1 night in Nov 2024

8/10 Good

Zenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Cleanse needs improvement for 5 star standard.
Stayed 1 night in Dec 2024

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot locat
Stayed 1 night in Nov 2024

10/10 Excellent

Krishna Chaitanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great experience for my family
Stayed 1 night in Nov 2024

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building
Stayed 1 night in Nov 2024

8/10 Good

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel is good, doesn’t really look like the pictures though! A little tired now in rooms and the outside especially the pool area. Be good if offered food/drink service when relaxing at the pool. Good choice of restaurants in the hotel. Staff seem a little disjointed in knowing about the facilities the hotel offers. Overall good, but would be great with a few improvements.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sankara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great and pleasant experience here at ITC Grand Chola. I would definitely come back here for their amenities, hospitality and more importantly food options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sailash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The Property was really Good and Amazing as usual, A Day before a Representative messaged me and Checked if i have any request and she was reminding me about breakfast, lounge time etc and was really helpful and made the stay very pleasing, the Customer representative is Kaamini Samraj, i want to send special mention for her.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aditya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff . Excellent comfortable stay . Kaamini went out of her way to help my mother to get her medicines from the pharmacy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Darshan, Cobham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grand and slightly old property. Lovely people and took great care.
Stayed 1 night in Nov 2024

8/10 Good

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Grear
Stayed 4 nights in Oct 2024

10/10 Excellent

Dipak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, from the doorman to the ladies in the foyer to reception and room service. Grear choices for food. Overall great holiday.
Stayed 7 nights in Oct 2024

10/10 Excellent

T C M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024