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Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

Exterior
Free daily full breakfast
Pool
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
376 Paint Town Rd, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪6 min walk‬
  • Cherokee Bear Zoo
    ‪14 min walk‬
  • Oconaluftee Islands Park
    ‪3 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Additional Living Area)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mountain View

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Mountain View

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Additional Living Area)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Harrah's Cherokee Casino Resort

  • Pool
  • Spa
  • Parking included
  • Restaurant
4.3 out of 5, Excellent, (3030)
The price is CHF 534
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Harrah's Cherokee Casino Resort

About this property

Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

Hotel with free breakfast, a short walk to Harrahs Cherokee Casino
Along with a fitness centre, this hotel has a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers and a front desk safe.
Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG gets good marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Harrahs Cherokee Casino and 10 minutes from Great Smoky Mountains National Park
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG. Self parking is free.
Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cherokee Casino
Holiday Inn Express Hotel Cherokee Casino
Holiday Inn Express Hotel Suites Cherokee / Casino
Inn Express Cherokee Casino
Holiday Inn Express Hotel Suites Cherokee / Casino
Holiday Inn Express Hotel Suites Cherokee / Casino an IHG Hotel

Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Liked: Cleanliness
Disliked: Staff & service
Room was fine. Employees on phones. Not friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

4/10 Poor

Megan

Travelled with family
Disliked: Amenities, property conditions & facilities
When we checked in the door to our room had to be picked up and man handled to shut as it was broken. When we told staff our door was broken we were told there were no rooms to move us to. We managed to muscle the door to a proper position so it would close. Our room backed up to the kitchen so we were awake at 530 because you hear what sounded like pans being thrown across the room, and loud music. We came back later that morning and was able to be moved to another room that was better but when we got up to the room it smelled like marijuana. We thought it was coming from the vent when we were trying to figure out where it was coming from and looked out the window where staff was smoking marijuana below our room and it was coming through the air conditioning. When staff at the front desk was told because I was very unhappy because we do not use illegal substances and we had children with us the staff said oh well it’s legal here. I did not want my children exposed to anything. Hot water in the second room appeared not to work but when maintenance came up it was shown to us that it only worked when turned all the way to cold. Very unhappy for what I paid for our trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great variety for breakfast!
Stayed 1 night in Nov 2024

8/10 Good

Shenika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to change rooms from one bed to two beds without any additional fee.
Stayed 1 night in Nov 2024

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Nov 2024

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe.
Stayed 1 night in Nov 2024

2/10 Terrible

Sara

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Josef

Stayed 1 night in Oct 2024

8/10 Good

Sherry, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good. The only thing is the hotel is dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and knowledgeable staff. Super clean room especially the bathroom. Overall excellent experience upon checking in.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary A

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the room door needing some attention maintenance wise, our stay was excellent. Front desk staff very professional & polite, also the breakfast staff both Thursday & Friday staff I forgot their names but both very professional & polite. The bath towels probably need more softener they were pretty stiff.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay in Cherokee
We have stayed in Holiday Inn Express’s before, this one is like the others, great accommodations and great service
Stayed 1 night in Oct 2024

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
A great place to stay while in town for an event! The breakfast was especially delicious and the folks who work there are very kind
Stayed 1 night in Oct 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Oct 2024

8/10 Good

Deguang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good all things except that the insulation is not great. The noisy neighbors can easily affect you.
Stayed 1 night in Oct 2024

4/10 Poor

Joshua

Stayed 1 night in Oct 2024

8/10 Good

Dr. Robbie

The staff was very accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Stayed 1 night in Oct 2024