See all properties

Casa Hormiga

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Hormiga

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Luxury Double Room | Premium bedding, in-room safe, individually decorated
Garden
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Spa
    Spa

Explore the area

Map
Av. 3 & Calle 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    2 min walk
  • Lake Bacalar
    6 min walk
  • Fort of San Felipe
    9 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Room options

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, individually decorated

Luxury Double Room

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room | Premium bedding, in-room safe, individually decorated

Luxury Twin Room

  • 53 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Tree House, Pool View, Mezzanine

Luxury Tree House, Pool View, Mezzanine | Premium bedding, in-room safe, individually decorated

Luxury Tree House, Pool View, Mezzanine

  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 King Bed

Similar properties

Exterior

Amainah Bacalar Hotel Boutique - Adults Only

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (293)
The price is CHF 185
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Amainah Bacalar Hotel Boutique - Adults Only

About this property

Casa Hormiga

Luxury Bacalar hotel in Mario Villanueva Madrid with 2 outdoor swimming pools
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a coffee shop/cafe are on-site. Change of towels is available on request
Casa Hormiga offers 18 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Casa Ritual has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Casa Hormiga. During your stay, you're just a quick walk from Lake Bacalar. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Indian cuisine while dining at Brote
  • Take a swim in the 2 outdoor pools or soak in the 4 hot tubs
  • Indulge with Thai massages, facials or body treatments at Casa Ritual
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and bicycles to rent
  • Steps from Laguna Bacalar Ecological Park and 6 minutes on foot from Lake Bacalar
  • Airport shuttle service available for a fee
Casa Hormiga offers its guests a full-service spa, 2 outdoor swimming pools, and 4 hot tubs along with a steam room and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Casa Hormiga. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bacalar hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM.
Brote – This restaurant specialises in Indian cuisine and serves breakfast and dinner. Reservations are required.
Honesty Bar – On-site bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Brote
  • Honesty Bar

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Hormiga

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number SPA191009BV5

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Hormiga Hotel
Casa Hormiga Bacalar
Casa Hormiga Hotel Bacalar

Casa Hormiga Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 86 reviews" "
Rating 8 - Good. 9 out of 86 reviews" "
Rating 6 - Okay. 2 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Abbey, fort collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the property lovely, the food was delicious and the staff were above and beyond kind and helpful. While I was there, I needed medical attention. The staff worked as translators with the hospital, set up taxi rides, and checked in on me frequently. So generous. The pool area is clean and calming. My hammock on the porch, alluring. The beds were comfortable and the showers hot. No complaints at all. Casa Hormiga is quiet and peaceful. It is only a few blocks to the lake or the plaza... very convenient. I'd stay there again any day.
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Stayed 4 nights in Feb 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mexico
Beautiful place!
Stayed 4 nights in Feb 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a spectacular surprise. They have created a natural and very tasteful sanctuary with their hotel that is very special. We tried the temazcal ceremony and it was an amazing experience lead by Ronny. Special mentions go to Rubén and Rodrigo on the front desk for their professionalism and understanding of what great service really means. Bravo Casa Hormiga!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jaylien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Casa Hormiga. The pristine grounds, excellent service, and unique activities like the "House Ritual" with the Cacao Ceremony and massage made it a standout destination. The rooms were spacious, room service was good and the location very walkable. Special shout-out to Ruben, who was hilarious and extremely welcoming. I’ll be back one day!
Stayed 4 nights in Feb 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven!
Casa Hormiga was a beautiful place to stay. It blended well with the zen feeling of Bacalar. The style and overall feel was very peaceful. I loved the morning yoga sessions. The staff was super helpful and made you feel very comfortable. Thank you Casa Hormiga for a beautiful vacation!
Stayed 6 nights in Jan 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort
Bacalar
Stayed 3 nights in Jan 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort
Bacalar
It has been excellent, so relaxing and staff is amazing 🙏🥰❤️
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel wrapped around lushly landscaped interior courtyard and pools. A peaceful oasis very close to all the action in Bacalar. Lovely restaurant and attentive staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and accommodating staff, nice property centrally located
Stayed 3 nights in Dec 2023

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and Zen.
Stayed 3 nights in Nov 2023

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities
I Highly recommend this place. Staff was very nice professional . Hotel was Super clean. Walking distance to the Lagoon and Restaurants..
Stayed 3 nights in Nov 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel!! Close to town, bikes provided for personal use.
Stayed 3 nights in Nov 2023

10/10 Excellent

Benita, Clawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Casa Hormiga. Everything was excellent, including the fantastic cocktails from the bar, the delicious food with lots of vegetarian options, the quiet pools and the comfortable room. We were there during a slow month so the hotel wasn't full, which meant we had the pool all to ourselves and it never felt busy at breakfast either. The city is walkable from here but it's not right in the middle of the noisy areas either.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Highly recommend!
Stayed 2 nights in Aug 2023

10/10 Excellent

sophie

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful, like an oasis within the neighborhood.
Stayed 7 nights in May 2023

10/10 Excellent

Juan Andres

Stayed 3 nights in May 2023

8/10 Good

Arturo

Stayed 1 night in Apr 2023

10/10 Excellent

BETTY S

Stayed 2 nights in Mar 2023

10/10 Excellent

Isaura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Hormiga is a great place to stay on your next visit to Bacalar. The property grounds are beautiful and have a relaxing vibe. Staff is attentive and the rooms are some of the nicest places I’ve stayed at in Mexico. Plus you are in walkable distance to the lagoon and downtown area. Totally recommend and will sure return here!
Stayed 2 nights in Mar 2023

10/10 Excellent

Ruurd

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful place with lots of green. Good restaurant and very nice staff. Unfortunately, we had a constant sewer smell in our room that was rather unpleasant. We could not get another room as it was fully booked. They were going to look into it and i am positive that they will be able to solve the issue.
Stayed 1 night in Feb 2023

10/10 Excellent

Teodora

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just lovely!
Stayed 3 nights in Feb 2023